Oscar Lodge

We have just stayed at your B&B this weekend checked in on the 5th, checked out today the 7th January. Before booking I looked at pictures of the property and rooms, they looked nice, this is the reason why I picked it, but to my surprise the pictures online did not look like the room we had??? The blinds were falling apart, there was a mountain of cigarette butt's outside the window, the window locks were not attached so you could open them as wide as you wanted H&S issue. The lights in the main room only one worked with no shade and the other had stains all over the shade? We only had 2 towels for 3 people and when I asked for another I was given a stained one. Half a toilet roll. No hanging space. The shower was cold even if fully turned to the hot setting. Under the sink all the electrics were showing for heat pump for the hot water H&S issue. No fire information anywhere in the room or hallway (incase of fire). Did not know where the fire assembly point was?? Blood in the shower room. I did speak to the young lad on receipt on arrival about parking and all questions I ask he just said "I don't know" . So with regards to talking to him about the room in my opinion was a pointless exercise. I did ask who was the owner or if he had a contact email or number, he told me he had no cards and there were numbers on the door. Very poor general decoration all round. Think someone needs to do a risk assessment?

Advertisement said bed and breakfast. No longer a bed and breakfast … only a bed. Such a shame Room was clean and bed comfortable. Room was at the front a bit noisy from the road Noisy from the room above, very heavy footsteps

The linen seems clean but cobwebs all over the ceiling and kick boards disgusting. Sink and shower pretty dirty. Can only get limited hot water early in Morning freezing in the evening. It was a convenient location so took a chance but won’t be back.

Cheap and cheerful..perfect for bed for the night basic but clean Would stay again ...

Service was brilliant! Thoroughly enjoyed our stay, only get one key, but that was all we needed. Absolutely lovely service, friendly, welcoming and would happily stay again!

Location was good for our needs, the room was spacious enough and the shower was larger than expected which was a bonus. The greeting was great and a good explanation of how to get attention if anything is wrong ... however, voicemails are not answered; no TV remote and no hair dryer available despite listing it on theirwebsite. On our second morning the shower was stone cold, I asked later that day why the phone was not answered pointing out I had had to buy flowers to thank a former neighbour for allowing us to use their shower - no apology, just "we'll fix it". Overall minor issues that could so easily have been dealt with far better but not somewhere we will return to or recommend.