Guest User
December 19, 2024
This was our 5th trip to Sandals Royal Plantation, and it truly feels like "home". The GM, Omar, runs a beautiful ship. All the employees are so welcoming and friendly. We get top notch service from our butlers (Carlos and Bebeato), our favorite spa ladies (Camille and Diana), and the superb bar staff (Junior, Garnett, Delano, Trishell). The beach butlers (Daniello, Trevardo, Romaine) bring such joy and service to the beach - which is a nice perk specific to this location! It's so nice to see the same staff trip after trip - Hushane (do the caviar/champagne with him!), Joseph and Shenia at Le Papillion, Taj-A at the Royal Grill, Vanya at the Terrace, Nataki and Orian with entertainment....I could go on and on about the amazing employees! We split our time between the golf course and diving in the mornings, so we can't leave out the awesome bus drivers (David, Omar, Winston) who get us to and from those destinations in a safe and fun manner. The dive team at Ochi next door, as well as the staff at the Sandals golf course are also fantastic! It's really a lot of the little things that add up - like when our luggage didn't arrive, Doneil and Lorna in the gift shop helped set us up with everything we needed and even hemmed clothing for us on site! When we had an issue with a small leak in our room, management went above and beyond to ensure the matter was addressed. This resort still has that old world, quiet charm with personal service that I hope never goes away. Our travel agent, Mike with Dream Makers Vacation Services, always makes sure our special requests are taken care of and the trip plays out flawlessly - highly recommend if you are looking for a Sandals specialist. We have several more trips booked with them at Sandals in the future as well!