Guest User
February 17, 2025
Can't fault the hotel the problem was the pub where you should! get your meals. We booked for the meal deal but when we went for our evening meal we were told the restaurant had no staff so no food was being served, the breakfast was on the next morning but seeing the place in daylight the seats are so dirty which is very off putting for a food establishment. Most of the cups and dishes were dirty and found it hard to find clean ones in the pile, we did tell a manager of staff but they were disinterested. The coffee machine was not working, the hot water for drink not very warm, we had a very very long wait for cooked breakfast after ordering to the extent some guests at other tables walk out after having to wait to long. I just hope I get the full refund for the food as asked for.