Pure Concept Hotel Reviews

There is no hotel's own parking, so if you renting a car, please consider this point. Reception team is superb, very friendly and helpful.

Very clean and new hotel. The carpets in the hallways were brilliant - well thought out to make wheeled suitcases easy to pull; also stylish. Bed was super comfortable, AC very effective, room was kept immaculately clean by friendly cleaning staff. Friendly staff served breakfast and in the roof top bar which was amazing, with 360degree views. Dipping pool and sun loungers were well-used; hard to get a lounger in time! Downside: some very odd management decisions. Despite description on Trip there was no cafe, no lunch or dinner and not even bar snacks! I rang on the 2nd day to ask for a bottle of water … response “Madam, this is a 3* hotel. You only get a bottle of water on your first day”!! Bizarre. I was able to buy a $0.99 bottle from the bar for €2.50! Breakfast: the ubiquitous coffee machine producing the most disgusting coffee - I tried all of them! In the end I risked tea and even the hot water had scum on it. I know I was not alone … bacon - HP sauce standing proud like a statue - no sausages, cooked tomato, fried egg etc! Pancakes and waffles - no syrup! Nice fresh bread rolls and croissants. Sliced cheese and packaged ham. Selection of cereals, orange juice and good selection of fruit. After 5 breakfasts I got fed up. WARNING - I was asked to give them my debit card to pay - she wrote down all the details! After I thought - why? I asked why - she said do they could charge me after I left if anything was missing or broken. I was assured this was legal in Portugal! I told them that was what “checkout” was for! I froze my card but I was really angry and when I have time to get a replacement I will need to cancel it! Balcony nice but only looked onto other rooms! Looking down - WHY NO GARDEN???!!! Just rooftops. I recommend a 4 hour boat trip …. Maybe 30m pleasant walk. Also hire bikes and go to the Nature Reserve - don’t miss Roman Salt Pits and beach crabs ….😊

Hotel is new, all is excellent. 5 stars customer service!!!

Very satisfied with the hotel, even had a location where i could do my last videocall before my Holliday started. Very clean and super friendly staff. Pool on the roof was also very satisfying

Very nice room and perfect location (city center and train station).

Brilliant!!!

This is a small town, very close to Faro and can be reached by train and bus. It’s not expensive to call a taxi. There are not many people in the town, and basically no one is seen on the streets on Sundays. The location of the hotel is great, you can see the church. You can walk around the entire town

Everything is fine, except they don't have a shuttle service Any bus company is more expensive than a taxi

Great stay, very good location less than 5 minutes from the sea and the center, the swimming pool on the rooftop is very pleasant. The room was spacious and the king size bed comfortable.