Guest User
August 19, 2024
The hotel is formal, the store is grand, the service is positive, I stayed for one day and then extended my stay
Environment: The location is a little off, it's a little far to go shopping, next to the huge wholesale market, there are many specialty stores downstairs
Sanitation: Very good, but there is no soap, and many things were not replenished after staying for another day, such as the toilet seat, etc.
Facilities: There is a makeup mirror, a refrigerator, and the facilities are quite complete. The hair dryer is actually a Dyson
Service: The front desk is rather stiff, without service awareness, and answers one question after another. It is suggested that there can be some changes in breakfast. There is a Mongolian breakfast. I saw the grilled sausage, but it was removed in one minute. I communicated with the waiter and he said it was nine o'clock and it was not provided. It was very rigid and inflexible. The service level really needs to be improved. Asked the front desk about afternoon tea.
A lot of small gifts were given, which should be praised.
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