Four Seasons Hotel Osaka Reviews

All reviews are based on the room on the 32nd floor where I stayed and my own experience. Let me start with the main point. The hotel is too new. The room smells, smells, and smells, especially the walk-in closet! I wanted to try it, but I was taught a lesson by reality. If you bring your children or mind the smell of the decoration, come back at least 3-6 months later. Advantages: Nice night view. Soft slippers. New facilities. The walk-in closet is very large. The refrigerator is very good and has a full range of products. You can have anything you want to drink in the middle of the night. The coffee pot is from fellow, and the nuts in the room are delicious. The hotel TV projection is smooth. The shower facilities are clean. There is still room for improvement: The location is not easy to find. No taxi driver can quickly recognize the location. You have to check it on the roadside for a long time. It seems that because it is too new, the navigation on the taxi did not enter this address. The front desk pretended not to understand Chinese and said that he could not speak a bit of Chinese. After checking in, I suddenly saw his name tag and asked him in Chinese, "Isn't your surname Chen?" He immediately made a 🤫 gesture to me, smiled awkwardly and whispered that the rules do not allow speaking Chinese. I asked him if he was *********, and he nodded vaguely. You can experience it yourself🤷. The welcome service is two bottles of mineral water and disposable towels. When the room fee is paid in advance, a deposit of 60,000 Japanese yen is collected. There is no service of sending upstairs and introducing the room. I don't know why this Four Seasons Hotel does not have such a basic service. I communicated with the hotel in advance that I would bring children and needed children's products in the room. After three communications, the hotel said that they would be prepared, but there were no children's products in the room. There was no welcome fruit, but two cupcakes with DIY frosting and marshmallows were given. Maybe they think this is children's products. I got a corner room on the 32nd floor. It may have just been renovated. The door smelled of renovation. The cloakroom smelled even worse because it was completely enclosed. There was a numbered sticky note on the door, which was not removed by the service staff until I checked out. The pillow was very uncomfortable. Remember to ask the room service for a harder pillow. The TV welcome addressed the guest without the last name. The night bed was better on the first day. In the following days, the pillow was not moved away or the quilt was tucked away, and the slippers were not taken out. Maybe this is the rule of this Four Seasons. The bathtub is square, not long, and the shower position is a bit strange. I feel that it is not very comfortable to use. I especially hope that the room manager can use the hair dryer himself. The sound is huge! And my hands are numb after drying my hair. The coffee pot is so good, the hair dryer can be improved. The texture of the towel is not good, it is very hard, the bathrobe is also wrinkled, and the belt I got one day has flying edges. They really don’t treat me as an outsider. The air conditioner is weird. You can't adjust it to heat or cool. The temperature is set by the guest and the air conditioner decides it by itself. When the air volume is turned off, it is cold below 20 degrees and hot above. I don't understand this. You can hear the sound of cars passing by in the room at night, and there is always a white noise. I don't know if it is the refrigerator or the toilet, buzzing. Oh yes, the pens in the room are broken. There are many other things that I won't go into. In short, this experience is not pleasant, and it has worn away the good impression that Four Seasons left on me before. Considering the room fee of 12,000 for three days, there are many other options. I may not patronize this brand for a long time.

Environment: Generally very Japanese, but the smell of a new hotel has not yet dissipated. When I wake up in the morning, my throat will be dry and sore. Service: It depends on the person. Some are very enthusiastic, while others are very indifferent. What makes me unhappy is that it is close to my birthday and my honeymoon. The hotel did not express anything. There was not even any welcome candy. Facilities: Generally good, but I can't find the dry function. The location is not very good. It is not convenient to go to Umeda and Shinsaibashi. There are many people smoking in the street. Also, why is the opening of the quilt placed at the head of the bed? It is very strange to sleep with your face against the quilt at night. In short, it does not meet the top 1. The price-performance ratio is very low. The dinner in the restaurant on the first floor is very ordinary. I almost didn't eat it. The fish and pork are very fishy. The breakfast selection is the least among all the hotels I have stayed in so far. The noodles only have miso soup base and the fruits are also very sour.

The shower room and bathroom in the room are independent. The supplies provided are very exquisite. Toothbrushes, combs and other supplies are all made of wood. The hotel pays great attention to environmental protection. The overall feeling of the hotel is very comfortable, and the view outside the window is also good. There are special dishes on the top floor of the hotel that taste very good. The area near the hotel is very clean and not noisy. There is a Mapo Tofu specialty store two minutes' walk from the hotel that is worth a try.

Since it is new, taxi drivers may not know the location. It may be a bit far to walk from Osaka Station. If you take a taxi such as Uber, the taxi fare from Osaka Station will be around 1,000 yen including the reservation fee. The facilities were good, the staff was friendly, and check-in was possible before 11 AM. Please note that there is a 20,000 yen deposit per night. You can contact the hotel via chat with requests using the Four Seasons app. There is a pad in the room, so you can make requests as well. They seem to speak English well, and since it is a Japanese hotel, you can speak in Japanese. However, the housekeepers seem to be Chinese, so if you have something to say directly, you should speak in Chinese. The hotel is close to the Dojima Roll main branch, so it is within walking distance.

The hotel is newly opened, so the facilities are very good, the service attitude is also very good. I met a manager from Hong Kong who came to support the work. He is very nice and experienced. The room is a little crowded because of the addition of a small bed, but it is still fashionable and warm. The hotel breakfast is also rich. Overall, the hotel is of very high standard.

We went there when it just opened. The location is good, the overall environment is very good, the service is also very good, it is friendly to Chinese people, and there is Chinese service. Overall it is good and suitable for family travel.

This time I stayed in Osaka for 12 days, accompanied my daughter to attend a short-term art course, stayed in 3 hotels, and stayed in Four Seasons for the last three nights. The service is better than InterContinental. The staff will greet the guests when they enter and leave. It's good! We booked a tatami room on the 28th floor, and the check-in was also on the 28th floor. The service is like the executive floor with dedicated service. The staff are from Hong Kong, Taiwan, and Shanghai. I like to drink tea. The handmade tea they make is delicious. When I have time, I run to ask the staff to make tea for me. After 5 pm, you can also have a glass of wine (free) to enjoy the sunset. Small desserts are also provided. Ctrip shows that breakfast is not included, but it is actually included in the store. You can choose to eat a box Japanese breakfast on the 28th floor or a semi-buffet on the first floor. The breakfast is delicious and rich! We have tried the French restaurant on the first floor for lunch and dinner, which is very good! Afternoon tea requires reservations. There are many Japanese! The 37th floor is a Chinese restaurant that I didn't try. In addition, the sushi restaurant has not opened yet!

Hygiene: Considering the price of Four Seasons, the hygiene is not satisfactory. The trash can was not cleaned at all during the four nights. Facilities: Because it is a new hotel, the facilities are very good. The shower in the bathroom has a strong water flow, the lighting is easy to adjust, and the elevator is fast and quiet. Environment: The hotel has no decoration smell and no smoke smell. The color matching of the decoration is very elegant, suitable for parents and children to stay together. Location: It takes 13 minutes to walk from JR Osaka Station, which is not far or near. There are Family Mart, Yoshinoya, and Matsuya along the way. Shinhokuchi is just across the street. Overall, it is a happy, comfortable and safe stay. But the room fee is nearly 5,000, which is a bit not worth it. I will look for other hotels next time.

The room is slightly larger. The new room still has a smell. I asked for a purifier. The view is average. The bedding is average. It is a bit far from the Umeda shopping district. The weather is hot or you have to take a taxi if you carry a lot of things. The service of Four Seasons is average. Really. I have been to many Four Seasons hotels in Osaka. I forgot to take my bag before leaving. I contacted the hotel but they couldn't find it.

Convenient location, good service, complete facilities, very close to Osaka

All aspects are good. The current ceiling of Osaka

The hotel is very new and very good, especially Miss Vicky is very nice. She tried her best to help us from the moment she met us at the front desk when we checked in. The hotel room is also very comfortable and the facilities are very new. I will only choose Four Seasons when I come to Osaka in the future!

It was my first time staying at the Four Seasons Hotel. Both the elderly and children loved it. The name of the hotel is very ordinary, but the interior structure is very good, very comfortable, and the room is very bright, great!

The breakfast is very rich. It is the best and most selective breakfast I have ever had in a hotel in Japan.