Citadines Namba Osaka

Citadines Namba Osaka Reviews

Citadines Namba Osaka

3 Chome-5-25 Nipponbashi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0005, JapanView Hotel Details
Citadines Namba Osaka
Citadines Namba OsakaCitadines Namba OsakaCitadines Namba Osaka
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Citadines Namba Osaka Guest Reviews

4.6/5
Great
1115 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1115)
Positive reviews(1104)
Reviews with photos/video(425)
Large rooms(207)
Convenient for shopping(77)
Perfect for families(32)
Awesome kitchen(21)
Close to airport(20)
Luxurious(14)
Negative reviews(11)
Guest User
Executive Twin Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Location is excellent! The hotel is basically close to a number of famous tourist attractions and metro stations (within 8-15 min walking distance). The Nankai Electric Railway express train 南海電鉄 has direct service from Kansai International Airport to Namba. Walking distance from the East Exit of Namba station to the hotel is only a 7-min walk. There are tons of restaurants in the vicinity too. The room is spacious when compared with other availabilities in the neighbourhood. We like the water dispenser on each floor which is very environmental friendly, replacing bottle water. Everything is spotlessly clean. Reception/concierge staff and room attendant are friendly. We did not tried their breakfast so cannot comment. Highly recommend this hotel to anyone who plans to stay in Namba.
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again. Have a wonderful day.
JasonW
Deluxe Twin Room
Stayed in Aug 2024
Couples
40 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Big room, super comfortable bed and sheets. It’s about 10 minutes walk from bus station.
Response from Property: Thank you for staying at Citadines Namba Osaka. All the staff was very happy to receive such kind words. We will continue to strive to improve our services with the goal of creating facilities that satisfy our customers.All our staff looks forward to seeing you again.
Jdx
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jul 18, 2024
We love the space at Citadines it’s really spacious and worth it, most hotel is smaller but I’m glad we booked this
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
KX
Premier Double Room
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Jun 18, 2024
Wonderful 5 nights stay! Rooms were huge and amenities provided were sufficient. Individually pack pieces of items. Front desk are polite. Thank you.
Response from Property: Thank you for your good review! We're happy to know that you had a wonderful stay with us. It's fantastic to hear that you had a great experience during your stay. We appreciate your kind words and look forward to your next visit. Guest Service Team
Juls80
Deluxe Double Room
Stayed in Jun 2024
Couples
15 review
4.7/5
Amazing
Posted on Jul 10, 2024
The location was near to two train stations and it was easy to get around. The room that we booked was also spacious.
Response from Property: Thank you for your good review! We're happy to know that you had a wonderful stay with us. It's fantastic to hear that you had a great experience during your stay. We appreciate your kind words and look forward to your next visit. Guest Service Team
rayloi0310
Twin Studio
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 5, 2024
Not bad, comfortable and quiet with good location to shopping.
Response from Property: Thank you for staying at Citadines Namba Osaka. All the staff was very happy to receive such kind words. We will continue to strive to improve our services with the goal of creating facilities that satisfy our customers.All our staff looks forward to seeing you again.Guest Service Office
Guest User
Premier Twin Room
Stayed in Jun 2024
Family
18 review
4.0/5
Very Good
Posted on Jun 13, 2024
Very clean and tidy but housekeeping forgot to refill the amenities on some days, not sure if it was a miss or intentional but overall it was a good stay. I love how this room has a kitchen so you can reheat or cook there. Would definitely recommend this place to families!
Response from Property: Thank you for your good review! We're happy to know that you had a wonderful stay with us. It's fantastic to hear that you had a great experience during your stay. We appreciate your kind words and look forward to your next visit. Guest Service Team
Francesco. 龙龙
Premier Double Room
Stayed in May 2024
Couples
76 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Very perfect location for stroll at market, shopping at luxury Takashimaya, not far from Namba station. Perfect for family and Business travellers.
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again
Bai Gengzhong
Premier Double Room
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 20, 2024
Clean and spacious room, enjoyed the stay nothing much to complain
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
Guest User
Deluxe Twin Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
It was great! Location was perfect too and loving that there’s a Family Mart just right downstairs the hotel which make it’s even more convenient
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
Sze Lai
Executive Twin Room
Stayed in May 2024
Travel with friends
2 review
4.5/5
Great
Posted on May 19, 2024
Booked this after friends recommendation to stay in Namba for ease of commuting in Osaka, approx 500m to Namba station so some distance but is one of the best Citadines properties. Its a fantastic built, great room for functionality and space, do recommend if one does not mind the distance to Dotonbori & Namba station.
Response from Property: We truly appreciate your positive review! It means a lot to us. We're delighted you had a great experience and hope to welcome you back soon. Guest Service Team
JacqF
Deluxe Twin Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 14, 2024
Stayed at a few of Citadines properties in Japan. I would say this is considered as one of the best in terms of location and amenities. The premise is a few minutes walk to Nankai Namba station. Attractions wise, very very near to Kuromon market, walking distance to Takashimaya and 15 minutes walk to Dontobori Glico sign. The staff like Yoshie-san she's very nice and explain what's there in the vicinity nearby. There's a residents lounge where you can enjoy your meals there with free coffee 24 hours.
Response from Property: Thank you for your good review! We're happy to know that you had a wonderful stay with us. It's fantastic to hear that you had a great experience during your stay. We appreciate your kind words and look forward to your next visit. Guest Service Team
alvinfoo
Deluxe Double Room
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 20, 2024
By far one of the best place we have stayed in. We stayed here twice during our trip in Japan as we stayed a night in Kyoto in between. Checking in and out on both occasions were easy and smooth. They also allowed us to keep our luggages there while we visited Kyoto. Location is about a 10 min walk to Namba train station and there's a Lawson nearby. The biggest highlight were the rooms as they were surprisingly spacious for accommodation in Japan. Also, a shoutout to Shiro-san at front desk. He was super friendly and helpful throughout our stay. Will definitely stay here again when we visit Osaka.
Response from Property: Thank you for your wonderful review of your recent stay at Citadines Namba Osaka. We're delighted that you had a great experience and that Shiro san provided excellent service. We appreciate your kind words and look forward to your next visit.Guest Service Team
Rachel Wan
Executive Twin Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 16, 2024
A very comfortable stay and located right at the heart of Namba where it's walking distance to Dotonburi, Shinsaibashi and Shinsekai! Rooms are much bigger than most Japan hotel rooms too! Love that it has also a small kitchenette and we can cook our own breakfast everyday!
Response from Property: Thank you for your good review! We're happy to know that you had a wonderful stay with us. It's fantastic to hear that you had a great experience during your stay. We appreciate your kind words and look forward to your next visit. Guest Service Team
Elaine
Premier Double Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Good location. Just right next to Kuromon market. The room is clean and quiet.
Response from Property: Thank you for your good review! We're happy to know that you had a wonderful stay with us. It's fantastic to hear that you had a great experience during your stay. We appreciate your kind words and look forward to your next visit. Guest Service Team