Guest User
June 28, 2024
This hotel was beautiful! But looks can be deceiving. In our room, the tv, toilet and sink were broken along with no towels available. Though there were many cleaning and maintenance staff visible, service was extremely slow even though we were the only guests at the hotel!!! It took 1 hour to get pool towels, and the wait staff for lunch was no where to be found. When bringing these disappoints up with the management they seemed uninterested and annoyed. We were charged for parking despite the website advertising it was free private parking.
Though the pool was magnificent ( only good thing about the hotel ), I would not recommend this hotel. Service was horrible, we felt ignored as clients, and left as soon as the sun came up!