Family House @ Pai

The staff was nice and the place around looked beautiful, but even though we arrived at 4:00 PM we waited for the room for half an hour and when we entered the cabin we saw that in the bathroom there was a gap between the ceiling (which is made of plastic, I think) and the wall and from there two lizards and a lot of ants entered the bathroom (the ants also entered the bedroom). The door of the bathroom doesn't close all the way, so the lizards and mosquitoes can enter the adjacent bedroom. The staff told us to wait until tomorrow to change rooms because everything was full (a small resort). We decided that we didn't want to stay and that we wanted the money back, no matter how much we talked and explained they wanted to charge us for the night we arrived even though we didn't sleep, we wasted time and money trying to get Booking and book a new hotel for that night. After an argument and even though the hotel refused to return the money, Booking refunded us all the money and the resott received payment for the night from Booking. We intentionally paid a relatively high price for Pai, in order to get a quality and unfortunately that's not what happened.

Fantastic location great rooms and friendly helpful staff, We paid for an extra night last minute as I hurt my back and didn’t feel I would be able to ride my bike and when we didn’t need it, they did not hesitate to refund, a laundry service would have been a bonus but not a big deal as lots in the area, I would definitely stay here again

We really enjoyed our stay here. The hotel is very well situated in a quiet spot on the river but very close to all the amenities of Pai. It is very well run, exceptionally clean and the breakfasts were really delicious. Our room was spacious and well equipped, and it had a veranda overlooking the lovely pool. The owner and all the staff were kind, helpful and friendly . Thank you for a lovely stay.

Absolutely loved this place! Beautiful big rooms with cute patios, the perfect location about two minutes from the walking street but it's super quiet and right on the peaceful river, has a cute cafe/restaurant looking over the river, lovely staff who greet you with a smile everyday, a space heater for the cold mornings and AC as well, and a beautiful pool and landscaping. I can't recommend this place more. So so good!

We enjoyed 2 nights at this lovely spot in Pai. The breakfast is the best I’ve ever had, anywhere, and the guy serving us was very sweet. It’s in a great location, on the river and near the night market. I must mention that we only had Luke warm water to shower and there is no fridge or safe. The beds are soft, which was very welcome.