Extremely poor customer service. The male at the desk never make eye contact during my check in. When I ask about the $14 additional fee on my bill. He pointed to the sign
There is an additional $14 dollar fee TO PARK AT THE HOTEL that you have paid to stay the night at.
When I ask where else I could park , this male never answered.
The key card I was given didn’t work and was at the end of the hall. When I came back up to the desk. He rekeyed a card and slide it to me.
Very poor experience, this
unexplained and ridiculous charge paired with horrible customer service.
Do better Grand Vista !!