To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.0
Service4.4
Cleanliness4.5
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All reviews(70)
Positive reviews(35)
Reviews with photos/video(18)
Great location(13)
Friendly owner(9)
Convenient location(9)
Negative reviews(3)
Ester
Superior Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 18, 2024
We had a very good experience
The location is amazing.
Room was big the bed was very comfortable.
The most amazing thing about this hotel are the staff!!!
We felt like they are doing everything they can to make us happy. We will definitely come back.
Thank you 🙏🏻😃
Response from Property: Dear Guest, Thank you for sharing your kind words regarding your recent stay at Le Grand Hôtel Champs-Elysées. We are thrilled to read that you enjoyed our prime location and our service during your visit. Your satisfaction is our best reward. We look forward to welcoming you back for your next trip to Paris at Le Grand Hotel Champs-Elysées. With our warmest regards, Le Grand Hôtel Champs-Elysées team
MUHAMMAD NAUWAT
Executive Room
Stayed in Oct 2024
Family
6 review
4.2/5
Very Good
Posted on Dec 4, 2024
Very okay and great location
Response from Property: Dear Guest, Thank you for sharing your kind words with us. We are delighted to hear that your stay at Grand Hôtel Champs-Elysées went so well thanks to us. Your satisfaction is our best reward. We look forward to welcoming you back to the Metropolitan during your next stay in Paris. With our warmest regards, Grand Hôtel Champs-Elysées team
Guest User
Superior Room
Stayed in Aug 2024
Family
22 review
4.6/5
Great
Posted on Oct 2, 2024
The room is very beautiful, with the Arc de Triomphe outside the window, and it is also very close to the Champs Elysees.
The front desk was very friendly and patiently helped to point the way, and even took out a map and Googlemap.
I was very happy to stay in the hotel, and returning to the hotel was like meeting many good friends.
The front desk lady was also very beautiful.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your kind words regarding your recent stay at Le Grand Hôtel Champs-Elysées. We are pleased to know that you enjoyed your trip to Paris, thanks to our dedicated staff.We look forward to welcoming you back soon at Le Grand Hôtel Champs-Elysées.With our warmest regards,Le Grand Hôtel Champs-Elysées team
Guest User
Classic Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Oct 7, 2024
The location is good. The service is a bit lazy. I don't expect too much for this price. But compared with another hotel I stayed in, the service staff quality is too different. One stay is enough. The biggest advantage is the location
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your comments regarding your recent stay at Le Grand Hôtel Champs-Elysées. We are delighted to read that you enjoyed your stay with us comfortably, thanks to our dedicated staff.We look forward to welcoming you back for another pleasant stay at Le Grand Hôtel Champs-Elysées.With our warmest regards,Le Grand Hôtel Champs-Elysées team
Shisanlvzi
Superior Room
Stayed in Aug 2024
Family
19 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel is located next to the Champs Elysees, and you can see the Arc de Triomphe. The breakfast is also good. The service is also very good and safe. There is no sign that the luggage has been opened in the hotel. It is about 3 minutes walk to the LV flagship store. It is suitable for shopping and staying here. There are also many Chinese restaurants nearby.
Original TextTranslated by Google
Response from Property: 親愛的貴賓,感謝您與我們分享您的美言。我們很高興聽到您在 Grand Hôtel Champs-Elysées 的住宿非常順利,這都要歸功於我們。您的滿意就是我們最好的回報。我們期待您下次造訪巴黎時再次光臨大都會。香榭麗舍大飯店團隊向您致以最誠摯的問候
Guest User
Classic Room
Stayed in Aug 2024
Family
9 review
4.2/5
Very Good
Posted on Oct 8, 2024
The hotel is in a great location, very close to the Arc de Triomphe and convenient for travel. However, a deposit of 100 euros per day is required for check-in, and city tax is also required every day. Breakfast is a set meal, and additional fees are required for repeated use.
Original TextTranslated by Google
6/8
Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We are pleased you enjoyed our privileged location near the Arc de Triomphe, in the heart of Paris.We hope to welcome you back soon at Le Grand Hôtel Champs-Elysées.With our warmest regards,Le Grand Hôtel CHamps-Elysées team
Lilylilian
Classic Room
Stayed in Jun 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The guy at the front desk was very enthusiastic and had a good voice. The waiter in the restaurant was also very enthusiastic to take our order. He was afraid that we couldn't understand the menu, so he searched for pictures of the ingredients on his phone for us to see. Hahaha, so cute. The location is also very good. It takes only 2 minutes to walk downstairs to the Arc de Triomphe. Behind the hotel is Rue des Champs-Elysées. It takes about 20 minutes to walk to the Eiffel Tower. It is very convenient to shop and eat nearby.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your wonderful feedback about your recent stay at Le Grand Hotel Champs Elysées ! We are delighted to read that you had such a positive experience with our whole team. It is wondereful to know that our front desk team made a memorable impression.We are also thrilled that you enjoyed our prime location, with such easy access to the Arc de Triomphe, Champs-Elysées, and the Eiffel Tower. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back for another enjoyable stay!With all our warmest thanks, Le Grand Hotel Champs-Elysées
gt
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in May 2024
Couples
28 review
4.0/5
Very Good
Posted on Jun 26, 2024
The hotel is in an excellent location, very close to the Arc de Triomphe. At sunset, I can see the sunset and the Arc de Triomphe from the terrace of my room. I can also see the spotlights of the Eiffel Tower at night, which feels good.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your experience! We're delighted to hear that you enjoyed our prime location so close to the Arc de Triomphe. It sounds like you had some truly memorable moments on your terrace, with beautiful views of the sunset and the Eiffel Tower’s spotlights at night. We’re glad that these special details added to your stay.We hope to welcome you back to the Grand Hotel Champs Elysées for more stunning views and a great experience in the future!With all our warmest thanks, Le Grand Hotel Champs Elysées
Qianniuhua18
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Facilities: Advanced
Sanitation: Very clean
Environment: Very convenient, you can see the Arc de Triomphe
Service: Considerate
Original TextTranslated by Google
Response from Property: 親愛的貴賓,感謝您與我們分享您的美言。我們很高興聽到您在 Grand Hôtel Champs-Elysées 的住宿非常順利,這都要歸功於我們。您的滿意就是我們最好的回報。我們期待您下次造訪巴黎時再次光臨大都會。香榭麗舍大飯店團隊向您致以最誠摯的問候
Guest User
Classic Room
Stayed in May 2024
Couples
133 review
3.0/5
Posted on Jun 8, 2024
Close to the Arc de Triomphe, convenient for sightseeing. The room is of moderate size and has a strong smell of decoration materials. A deposit of 100 euros is required for a 2-night stay in addition to the city tax. All food and drinks for breakfast, including the worst sliced bread, are limited and the quantity is very small.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We're glad to hear you enjoyed our convenient location near the Arc de Triomphe, perfect for sightseeing in Paris.We apologize for the issues you encountered regarding the room's condition and the breakfast offerings. Your comments about the room smell and the food quality are valuable to us, and we will address these matters with our team to ensure improvements are made.We appreciate your understanding regarding the deposit and city tax, which are standard procedures to ensure a smooth stay.Thank you for bringing these concerns to our attention, and we hope to have the opportunity to serve you better in the future.Warmest thanks,The Grand Hôtel Champs Elysées team
Huahuasheng
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in May 2024
Travel with friends
6 review
3.6/5
Posted on Jun 16, 2024
I can't wait to write a review.
The room with balcony and view of Arc de Triomphe is almost 4000 per night, including breakfast and city tax, which is not cheap.
The location and view of the hotel are really good, impeccable. It takes less than 2 minutes to walk to Arc de Triomphe and Champs-Elysées, which is really good. It's really great.
But, there are always buts. The facilities in the hotel room are really hard to complain. The wooden floor has obvious signs of wear and tear, the wooden door of the balcony is also vicissitudes of life, the floor tiles in the bathroom are so dirty that I can't bear to walk barefoot, and there are partially cracked wallpapers, all of which prove the traces of time.
I almost never used bath towels and towels. The overall hygiene of the room is not very friendly to friends with cleanliness. I personally would be more resistant to it.
The breakfast is not a buffet, just bread, tea, juice and eggs. I ate it for 3 days out of 5 days. I couldn't stand it every day.
The service is still OK and friendly.
Overall, I will not stay here again. The advantages and disadvantages are too obvious.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re thrilled to hear you enjoyed the location and the stunning view of the Arc de Triomphe, as well as the friendly service provided by our team.However, we sincerely apologize for the issues you encountered regarding the condition of your room and the breakfast offerings. Your comments regarding the wear and tear of the facilities, including the wooden floors, balcony door, and bathroom cleanliness, are invaluable to us. We will address these concerns with our maintenance and housekeeping teams to ensure that necessary improvements are made.We also appreciate your feedback on the breakfast, we understand that our current offerings may not meet the expectations of all our guests. Your insights will help us enhance our breakfast service.We value your input and would love the opportunity to improve your experience should you decide to stay with us again in the future.Warmest thanks, The Grand Hôtel Champs Elysées team
이장한
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in Apr 2024
Couples
11 review
4.0/5
Very Good
Posted on May 28, 2024
It was right in front of the Arc de Triomphe, so it had a great view and was close to tourist attractions in downtown Paris, so it was very convenient.
I couldn't eat breakfast because I had to leave early the next day to catch the train, but thanks to the hotel's consideration,
Thank you so much for packing a lunch box~
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your lovely review! We're delighted to hear that you enjoyed your stay with us and that the breathtaking views of the Arc de Triomphe added to your experience. It's wonderful to know that our location made your exploration of Paris convenient.We're especially glad that our team could assist you with a packed lunch for your early departure. Your appreciation truly warms our hearts and motivates us to continue providing thoughtful and caring service.We would be absolutely thrilled to welcome you back for another stay in the future. There's so much more to discover in Paris, and we’d love to help make your next visit even more memorable!Warm regards,The Grand Hôtel Champs Elysées team
Guest User
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
It's a very nice hotel on Xiang Street. I stayed in Paris for 5 days and booked the Xinghuanghuang Hotel four days ago because of the recommendation of some bloggers on Xiaohongshu. It was really bad. The front desk was rude throughout the whole process and no one helped to carry my luggage ( The stairs are 7 and 8 high). I saw this hotel on the road that wasn’t promoted much online. I decisively gave up on the Xinghuihuang hotel I paid for to live in before. When I came to this hotel, everything felt like a breeze. The staff were nice and the rooms were spacious and bright. , and the price is still low.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay at our hotel on the Champs-Élysées after your experience at the Starry Sky Hotel.Your kind words about our staff and the spaciousness of your room are greatly appreciated. We strive to provide excellent service and a comfortable environment for all our guests, and it’s wonderful to know that we met your expectations.We hope to welcome you back on your next visit to Paris!Best regards,The Grand Hôtel Champs Elysées team
Xiaoluobozhang
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in Feb 2024
Family
7 review
4.0/5
Very Good
Posted on Mar 30, 2024
The so-called view room I stayed in had a small balcony of only about one square meter.
The bathroom facilities were very old, and the bath water was hot and cold, almost scalding my skin, and then it turned completely cold again.
Most of the staff were very warm and friendly, and the location was very good, making it very convenient to go out shopping and sightseeing.
Original TextTranslated by Google
Response from Property: Dear GuestThank you for sharing your experience with us. We sincerely apologize for the problems you encountered during your stay, especially regarding the bathroom facilities and the water temperature. Your comfort and satisfaction are very important to us, and we are actively working on improvements to ensure a better experience for our guests.We appreciate your kind comments about our staff and the location of the hotel. Your feedback is valuable and we look forward to welcoming you back in the future for a more enjoyable stay.Yours sincerely, The Grand Hôtel Champs Elysées team
Guest User
Prestige Room With Balcony And Arc Triumph View
Stayed in Jun 2023
Family
6 review
4.5/5
Great
Posted on Aug 3, 2023
I booked a room with a view of the Arc de Triomphe. When I checked in, I found that I was given a suite but no view. I reported to the front desk that there were no view rooms on the first day, and they upgraded me to a suite. I could switch to a view room on the second day. Who asked you to upgrade to a suite and asked me to change rooms? In the end, after getting angry directly at the front desk, the hotel manager handled it properly, and Ctrip also assisted in communication. The view from the landscape room is really good. The hotel is also in a good location and convenient for shopping.