Citadines Trocadéro Paris Reviews

Response from Property: Dear Guest,Thank you for your kind review. We're delighted to hear that you enjoyed your short stay with us and appreciated our clean rooms and friendly staff.We look forward to welcoming you back for a longer stay next time!Best regards,Samia /Front Office Manager

Response from Property: Dear Customer,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the water leakage in your room and the lack of assistance from our staff. We take your feedback seriously and will address the issue promptly to ensure it doesn't happen again in the future. We're glad to hear that you found the location convenient. If there's anything else we can assist you with, please don't hesitate to reach out.The Front Desk Team

Response from Property: Dear Sokha Kim,Thank you for your feedback. We apologize for any inconvenience caused by the size and difficulty of parking in our garage. We will take your comments into consideration as we strive to improve our facilities and services. If you have any further concerns or suggestions, please feel free to let us know.Samia / Front Office Manager

Response from Property: Dear Guest, Thanks for sharing your feedback! We are glad to learn that our residence pleased you. Concerning the cleaning, since we are an apart'hotel, we work on a weekly basis. It means that for a stay longer than 6 nights, there is one cleaning included. For stays shorter than 6 nights we take care of cleaning upon check out. For this reason we propose a comfort room where clients can find fresh towels, linen and extra amenities 24/7. We regret that this information was not transmitted upon check in. Hope to welcome you again in the future. Best regards, Veronique- Receptionnist

Response from Property: Dear guest,Thank you for taking the time to share your feedback. We appreciate your input and are glad to hear about your positive experience.We look forward to welcoming you back in the future.Best regards,Samia/Front Office Manager

Response from Property: Thank you for your review! We're glad to hear that you enjoyed our one-bedroom accommodation and found the location convenient. We strive to provide a comfortable stay experience. If you have any additional suggestions or needs, we would be happy to listen and work towards improvement. Looking forward to welcoming you again in the near future! Best regard, Julien Assistant Residence Manager

Response from Property: Dear customer, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the pleasant atmosphere of the neighborhood. It's great to know that you found our customer service to be excellent. Please feel free to share with us any possible suggestion in order to further improve the guest experience, any feedback is more than welcome! Best regards, Julien Assistant Residence Manager.We appreciate your feedback, and we hope to have the pleasure of welcoming you back soon.Best regards,

Response from Property: Dear Customer,This sounds like a delightful experience! Thank you for sharing your wonderful time at our hotel. We're glad you were impressed with the cleanliness and comfort of the room, as well as the convenient location. Providing guests with a great value for their money is always our aim, and we're thrilled to hear that you found our hotel to be such a great deal. We hope you made wonderful memories during your travels in Europe. Looking forward to welcoming you back again!The Front Office Manager

Response from Property: Dear Xie-yan,Thank you for your perfect rating! We're thrilled to hear that you had a great stay. We look forward to welcoming you back soon!Best regards,Samia / Front Office Manager

Response from Property: Dear Guest,Thank you very much for your excellent review!We are delighted to know that you had a pleasant stay with us and that you find our establishment ideal for business trips. We hope to have the pleasure of welcoming you again during your next visit.Sincerely,Samia / Front Office Manager

Response from Property: Dear Wenx,Thank you for your review! We're delighted to hear that you found our room spacious and well-equipped with all the necessary amenities, including kitchenware and heating. Our prime location near the Eiffel Tower is indeed one of our highlights, offering easy access to one of Paris's most iconic landmarks. We appreciate your feedback, and if there's anything else we can do to enhance your experience, please don't hesitate to let us know!Samia / Front Office Manager

Response from Property: Dear Customer,It sounds like you had a pleasant stay with us! We're glad to hear that the availability of towels and the cleanliness of the room met your expectations. Our team strives to provide excellent service, and we're pleased that you found them to be friendly. Additionally, we're happy to know that you found our location convenient. Thank you for recommending us! Please note that our cleaning service is available once every 7 nights for longer stays. We hope to welcome you back in the future!The Front Desk Team

Response from Property: Dear Qianliang,Thank you for your feedback! We're glad to hear that you found our rooms spacious and well-equipped. If you have any other needs or suggestions, please feel free to let us know. We look forward to providing you with excellent service again!The Front Desk Team

Response from Property: Dear Customer,We're delighted to hear that you found our hotel to offer great value for your stay in Paris! We understand that the winter temperatures can be a bit chilly, and we apologize for any discomfort you may have experienced. We'll take your feedback into consideration and see if there are any measures we can implement to ensure a more comfortable stay during the colder months. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're here to ensure you have a pleasant experience with us!The Front Desk Team