Le Dokhan's, Paris Arc de Triomphe, a Tribute Portfolio Hotel

good rooms and clean hotel

Absolutely charming lobby, I would know because I slept in it for several hours. Arriving at 10am we were hopeful a room might be available, but completely understood check-in is at 3:00. We returned at 1:00 hoping some progress had been made by housekeeping. Still no room, so we napped in the lobby. While we were napping two guests behind us were given their keys to check-in. My husband and I had been up 24 hours at this point and were desperate for a room, any room! A closet perhaps, which is basically what we got. My expectations were small and old, but for $700/night, this was unacceptable. Every time we showered, water went everywhere, very few plugs, low light levels, no drawers, missing conditioner in the bathroom, noisy. The first full day we returned to our room and it hadn’t been serviced so we had soggy towels from the shower situation. Now, the champagne bar. So much potential there, maybe if there was service. I wanted two glasses of champagne after returning from dinner and had to ask the front desk twice if anyone was working. I finally got two tiny glasses for €41. The server told me as he poured that someone had walked out on their check earlier that evening. I can completely see why! Even with good intentions to pay, it’s hard when you can find anyone working. The icing on the cake at check-out was being charged €25 for mini bar wine we did not drink. I didn’t get any reassurance it would be refunded either. Stay away and spend your money somewhere else!