Swiss-Belinn Singkawang

Swiss-Belinn Singkawang Reviews

Swiss-Belinn Singkawang

VXX9+CQV Grand Mall Area, Jl. Alianyang, Pasiran, Kec. Singkawang Bar., Kota, Pasiran, West Singkawang, West Kalimantan, 79123, IndonesiaView Hotel Details
Swiss-Belinn Singkawang
Swiss-Belinn SingkawangSwiss-Belinn SingkawangSwiss-Belinn Singkawang
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1 night

Swiss-Belinn Singkawang Guest Reviews

4.4/5
Very Good
227 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(227)
Positive reviews(217)
Reviews with photos/video(78)
Awesome stay(46)
Clean and tidy(32)
Near shopping area(26)
Friendly owner(24)
Convenient for shopping(20)
Negative reviews(10)
Nurfa777
Superior Queen Room Tower 2
Stayed in Jul 2024
Family
9 review
4.7/5
Amazing
Posted on Sep 1, 2024
Staff are friendly and helpful. But a few are obnoxious. Maybe because i am outsider? Not really sure. Make sure to book tower 1 if you want to use the pool. Tower 2 is a long walk for kids who want to use the pool. Breakfast is so-so. Dining area at tower 2 are very limited. Location is great. Adjoining with the mall
Response from Property: Dear Ms. Nurfa, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It 's a pleasure to know that you enjoy your stay experience with us. For your information, our hotel has 2 Towers with different room types which guest can choose. The information has been provided in the picture however, should you need any assistance or information regarding our facilities, please dont hesitate to contact us. We hope we can welcome you back to this beautiful city, Singkawang. Best regards, Hamdany. General Manager
Anonymous User
Deluxe Double Room Tower 1
Stayed in Aug 2024
Family
19 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Affordable and convenience place to stay. Shuttle provided.
Response from Property: Dear Our Valued Guest, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you enjoy your stay experience with us. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
JamesJames
Deluxe Double Room Tower 1
Stayed in Jun 2024
Couples
3 review
3.7/5
Posted on Jun 4, 2024
I feel Maybe the best hotal in singkawang with good location and having a shopping mall just beside. Like this hotal very much
Response from Property: Dear Mr. James, Warmest greetings from Swiss Belinn Singkawang! Thank you for choosing and staying at Swiss-Belinn Singkawang and thank you for taking your valuable time to provide a rating based on your stay experience. It is an honor for us to be able to serve you during your visit to Singkawang City . it's a pleasure to know that you enjoy our location in Singkawang Grand Mall. Once again thank you for the review given to us. We hope we can welcome you and provide our best service again when you come again. Best regards, Hamdany General Manager
KennyBlon
Superior Twin Room Tower 2
Stayed in Jul 2024
Couples
5 review
4.7/5
Amazing
Posted on Jul 17, 2024
Nice clean hotel. Breakfast can improve on varieties but taste good.
Response from Property: Dear Mr. / Ms. KennyWarmest greetings from Swiss-Belinn SingkawangThank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang,It's a pleasure to know that you enjoy your stay experience with us. Looking forward to welcome you back to this beautiful city, Singkawang.Best regards,HamdanyGeneral Manager
Thamuzs
Deluxe Twin Room Tower 1
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Nice hotel, i love the breakfast is very nice completed, so many dish
Response from Property: Dear Mr. Thamuzs, Warmest greetings from Swiss Belinn Singkawang! Thank you for choosing and staying at Swiss-Belinn Singkawang and thank you for taking your valuable time to provide a rating based on your stay experience. It is an honor for us to be able to serve you during your visit to Singkawang City . it's our pleasure to know that you enjoy our breakfast varieties. Once again thank you for the review given to us. We hope we can welcome you and provide our best service again when you come again. Best regards, Hamdany General Manager
Guest User
Superior Queen Room Tower 2
Stayed in Mar 2024
Other
5 review
4.2/5
Very Good
Posted on Mar 11, 2024
The best hotel in singkawang so far. Staffs are courteous and humble, feels very welcoming. Its facilities are, room cleanliness are great. Very comfortable and located right next door to the grand mall. Food and shopping are easily available.
Response from Property: Dear Mr. Herman,Warmers greeting from Swiss-Belinn SingkawangThank you for choosing Swiss-Belinn SIngkawang during your stay in Singkawang.Thank you so much for your good review to and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. Thank you for your give excellence review to staffs and enjo the facilities, cleanliness, and also our strategic location in Singkawang Grand Mall area.I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better.We look forward to welcoming you back to our hotel.Best regards,Roy Filemon Ginting SukaRoom Division Manager
Wen楊逸文
Deluxe Double Room Tower 1
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Not bad
Response from Property: Dear Mr. Wen, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you enjoy your stay experience with us. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
AA Rizal
Deluxe Twin Room Tower 1
Stayed in Feb 2024
Solo travelers
3 review
4.5/5
Great
Posted on Feb 4, 2024
Good location, in the middle of Singkawang's Mall, easy to find food stall and cinema 21
Response from Property: Dear Mr. AA Rizal, Warmest greetings from Swiss Belinn Singkawang! Thank you for choosing and staying at Swiss-Belinn Singkawang and thank you for taking your valuable time to provide a rating based on your stay experience. It is an honor for us to be able to serve you during your visit to Singkawang City. Once again thank you for the review given to us. We hope we can welcome you and provide our best service again when you come again. Best regards, David Padrigon Baduria Jr General Manager
WongEddy
Superior Twin Room Tower 2
Stayed in Jun 2024
Family
11 review
4.2/5
Very Good
Posted on Aug 10, 2024
Great location with bus interchange next hotel ( kuching - Singkawang ) . Nice food in the mall . ATM . Supermarket. Fast food restaurants . Very convenient.
Response from Property: Dear Mr. Wong Eddy Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you enjoy your stay experience with us. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
MeowJo
Deluxe Twin Room Tower 1
Stayed in Aug 2024
Business travelers
71 review
4.2/5
Very Good
Posted on Aug 9, 2024
Room air conditioner should be service and breakfast should be improve.
Response from Property: Dear Mr./Ms. Meowjo, Warmest greetings from Swiss-Belinn Singkawang Thank you for taking the time to provide a review during your stay. We apologize if there's any inconvenience you experienced while staying at Swiss-Belinn Singkawang. Our engineering team has regularly maintained the AC to ensure guest satisfaction. We do apologize that it caused you an inconvenient. However we thankful for your review and will keep on improving. Once again thank you for choosing us as your choice of stay. We are waiting for your next visit. Best regards, Hamdany General Manager
Guest User
Superior Twin Room Tower 2
Stayed in May 2024
Family
1 review
3.5/5
Posted on May 14, 2024
Nice service and the location is convenient. Highly recommend to people who plan to go singawang.
Response from Property: Dear Our Valuable Guest, Warmest greetings from Swiss Belinn Singkawang! Thank you for choosing and staying at Swiss-Belinn Singkawang and thank you for taking your valuable time to provide a rating based on your stay experience. It is an honor for us to be able to serve you during your visit to Singkawang City . it's our pleasure to know that you enjoy the location and would recommend our hotel. Once again thank you for the review given to us. We hope we can welcome you and provide our best service again when you come again. Best regards, Hamdany General Manager
Anonymous User
Superior Twin Room Tower 2
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Location is very strategic. Before check in, check either your room in tower 1 or 2
Response from Property: Dear Our valuable guest. Warmest greetings from Swiss Belinn Singkawang! Thank you for choosing and staying at Swiss-Belinn Singkawang and thank you for taking your valuable time to provide a rating based on your stay experience. It is an honor for us to be able to serve you during your visit to Singkawang City . it's a pleasure to know that you had a pleasant stay with us. Once again thank you for the review given to us. We hope we can welcome you and provide our best service again when you come again. Best regards, Hamdany General Manager
Afendi
Grand Deluxe Tower 2
Stayed in Apr 2024
Solo travelers
1 review
2.0/5
Posted on May 1, 2024
Dirty and dusty room, dirty towel. All the staff need a proper hospitality training to handle guest complaints. Kebersihan perlu di tingkatkan, kamar berdebu dan kotor, terutama handuk sudah kuning dan banyak bercak. Staff hotel lumayan ramah tapi tidak bisa menghandle komplain dengan baik ( perlu training yang lebih)
Response from Property: Dear Mr. Afendi, Warmest greetings from Swiss Belinn Singkawang! Thank you for choosing and staying at Swiss-Belinn Singkawang and thank you for taking your valuable time to provide a rating based on your stay experience. It is an honor for us to be able to serve you during your visit to Singkawang City . We do apologize if your stay was not meeting your expectation. Your valuable feedback are truly important for us for better improvement in the future and deliver training to our staffs. Once again thank you for the review given to us. We hope we can welcome you and provide our best service again when you come again. Best regards, Hamdany General Manager
Toda
Superior Twin Room Tower 2
Stayed in Mar 2024
Family
42 review
2.5/5
Posted on Mar 30, 2024
Its a nice hotel, with a huge room and clean; however, the check in was a bit complicated ie need to move back and forth due to their two receptionist areas and its unclear - moreover, there were no power for two of our room and need 30 mins for their engineering to “fix” it…
Response from Property: Dear Mr. / Ms. Toda Warmert greeting from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn SIngkawang during your stay in Singkawang. Thank you so much for your good review to and share your experience to stay with us. We are very sorry to know that your night stay not meet with your expectation. Thank you for your give valuable review and already shared to the department concern for follow up. I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Best regards, HamdanyGeneral Manager
Guest User
Superior Twin Room Tower 2
Stayed in Apr 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 27, 2024
Great service and friendly staff. Nice hotel with Singkawang Grand Mall just steps away.
Response from Property: Dear our valued guest, Warmest greetings from Swiss Belinn Singkawang! Thank you for choosing and staying at Swiss-Belinn Singkawang and thank you for taking your valuable time to provide a rating based on your stay experience. It is an honor for us to be able to serve you during your visit to Singkawang City . We are pleased to know your positive feedback during your stay. Your valuable feedback are truly important for us. Once again thank you for the review given to us. We hope we can welcome you and provide our best service again when you come again. Best regards, Hamdany General Manager