The Monttra Pattaya

Beautiful place, excellent service, delicious food. My son loves it.

I have never given a bad review to any hotel. The 0.5 points for this hotel are for the waiters who helped me. When I got to the room, I smelled a distinct odor. It was not only damp, but also stuffy and smelly. It was not the traditional Thai room smell. I immediately reported that I wanted to change the room. The front desk said it was full and helped me use a spray. At that time, the smell was gone. My family and I changed clothes and went out to play. When I opened the room in the early morning, there was another smell, and the shower room was extremely smelly, so smelly that I wanted to vomit! The tiles near the ground were yellowed! Very disgusting! I immediately contacted the front desk and asked me to give him 30 minutes to solve it. At that time, I asked for a reduction in the room rate. The staff told me that they would report this situation to the manager. They used a fragrance spray to solve the immediate problem. I didn't want to take a shower anymore, so I just washed and went to bed. The next morning, when I was about to use the shower room, the smell rushed straight into my brain and made me vomit. I couldn't stand it anymore. I just wanted to leave quickly. I found the front desk and told him about the situation and asked for a reduction in the room fee. He said he would check it out and told me through the translation software that he also smelled the smell. He was not sure whether it was caused by the sewer. He would inform the manager of my request and asked me to contact Ctrip, saying that they needed to contact through an agent. Later, Ctrip told me that the manager's opinion was that when I found something wrong, I could choose to check out. I would like to ask that you gave me a chance to deal with it the first time, but I checked out the second time in the early morning. Where should I stay at night? ? ? ? How can you say such words? ? ? ? And they said that since I used their housing services completely, they would not refund a penny and their attitude was firm, **! I can only say! (The environment of the hotel room is like what someone commented, similar to a farmhouse. Indeed, in our Sichuan, I estimate that the room price is more than 100 yuan. I don't know how I dared to bid more than 800 yuan)

The air and atmosphere here are great. Come relax, look at the sea, and have breakfast.