99/1-2 Pattaya Sai Song Rd, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
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1 night
Altera Hotel and Residence Guest Reviews
4.3/5
Very Good
470 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(470)
Positive reviews(452)
Reviews with photos/video(132)
Great swimming pool(40)
Large rooms(37)
Great value for money(34)
Delicious breakfast(26)
Poor air conditioning(12)
Convenient for shopping(11)
Loved the beach(10)
Close to beach(10)
Negative reviews(18)
Farzad
Deluxe Double Room with Pool View
Stayed in Jul 2024
Solo travelers
18 review
4.7/5
Amazing
Posted on Jul 15, 2024
Peaceful environment away from the crowd while in walking distance to all major locations. Some renovation work during the time of my stay but that was not disturbing. The room amenties aree becoming old and needs a new round of renovation to stay to the style of what I experienced 6 years ago here.
The manc
Deluxe City View Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 25, 2024
The place was nice bed was super comfortable, nice clean comfortable room, but let down on the tv as they have locked it to the hotel and you can’t get Netflix up.
I unlocked it and could still only get YouTube.
I am not pleased with the food as I ordered room service the night I arrived and the pizza didn’t even have mozzarella it was cheap nasty cheese and barely even cooked.
I also had chicken soup… wish I would of just got a grab as I was being sick all night till early morning and then had to spend the rest of the day in bed so I wasted a day because they can’t cook🥲. Seems to be a standard thing around that western food is too difficult to heat up and cook properly.
Never again will I eat out unless it’s cooked fresh in front of me.
Jay Feng
Family Suite Two Bedroom
Stayed in Apr 2024
Travel with friends
11 review
4.5/5
Great
Posted on Apr 22, 2024
Very decent and affordable stay for families and friends
Convenient location to different parts of the city
The 2 bedrooms suite is perfect for friends
Ritu Rustagi
Deluxe Double Room with Pool View
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Excellent experience but no Indian food
otoitoi
Deluxe Double Room
Stayed in Jul 2024
Couples
4 review
4.5/5
Great
Posted on Jul 15, 2024
Very spacious and clean.
The door host did an excellent job in helping to carry the lagguage and in rainy weather he will help to asher the way out with umbrella.
Nice swimming pool and the food is great.
Guest User
Deluxe Double Room with Pool View
Stayed in Apr 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Apr 15, 2024
Good hotel and staffs , but the pool too noisy
Anonymous User
Deluxe Double Room
Stayed in Jun 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Nice hotel with big room nice location nearby south and middle Pattaya 7-11 just at the corner very convenient
Hitoshi
Grand Suite Pool View Double
Stayed in Jun 2024
Solo travelers
8 review
3.2/5
Posted on Jun 10, 2024
Found a used tooth brush under the sink.
Found a used glass at the sink.
Some soft drinks that not provided by hotel are stored in fridge.
I Ordered clean room one hour later, they accepted, but 6 hours later my room was not cleaned.
I had an experience of power outage by storming when I was sleeping , after resumed power supply, TV turned on automatically and started playing sound loudly.
Ray
Deluxe City View Room
Stayed in Apr 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 21, 2024
Feeling so good
Chuen Bun
Family Suite Two Bedroom
Stayed in Jun 2024
Family
24 review
4.7/5
Amazing
Posted on Jun 20, 2024
Great location which can easily access to the main night life location of pattaya.
joong123
Deluxe Double Room with Pool View
Stayed in Apr 2024
Couples
1 review
1.7/5
Posted on Apr 24, 2024
The hotel was poorly maintained, and the wifi was extremely unreliable, forcing us to rely on our data throughout our stay. Additionally, the air conditioning broke down during our visit.
We contacted reception to request a room change, but were informed that none were available. Instead, they sent a staff member to inspect the issue. Unfortunately, the staff arrived while we were unprepared and hastily dressed. They attempted a quick fix, but ultimately called an electrician for assistance. This delayed our travel plans significantly.
When the electrician arrived, it was challenging to communicate our preference for him to return later when we were out. Language barriers compounded the issue, as their English proficiency seemed limited. Feeling uncomfortable with a stranger in our room while inadequately dressed, I decided to check out early and move to another hotel.
Upon checkout, another staff member offered to exchange our room, but by that point, I had already endured enough of the poor service and environment provided by this establishment. I would not recommend it to others.
Guest User
Deluxe City View Room
Stayed in Mar 2024
Travel with friends
2 review
4.5/5
Great
Posted on Apr 23, 2024
Great Location from Hard Rock Hotel - as friends were staying there.
The Pool is amazing with the Bar rite there and they have a Pool Table and it shuts at 2230
Will surely stay there again .
Guest User
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
1 review
3.0/5
Posted on Mar 31, 2024
I rented for 4 days and 3 nights. On the morning of the third day, I suddenly felt very hot. It turned out that there was a problem with the air conditioner. I complained to the front desk and sent engineering staff to inspect and repair it. It took 1.5 hours to repair and I was very disappointed.
Anonymous User
Grand Suite Double
Stayed in Jul 2024
Solo travelers
111 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Excellent location, friendly staff,close to all the actionsz
Birsby
Grand Suite Double
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Nice place, friendly staff. Pleasant place to stay. Good value.