Valerii Barkalov
June 26, 2024
In general, the island itself is a ************ hangout! There are no beaches! A very narrow beach littered with stones! The sea is a nice color, but worse than Gili Trawangan! Now about the hotel - it's a dump! Villas are killed! Choosing from 4, there was nothing to choose from! The plumbing is terrible! The safe didn't work! There is no road to the beach! Everything is covered in dust and dirt! There is no light on the streets! Dogs, cows both on the road and on the beach! The staff didn’t even take you to the beach, they just pointed in the direction of nowhere, and there were no signs or lighting! Off-road and jungle all around! It’s terribly scary to return at night and you don’t know where to go! At first there was a scam for a better villa, and we had one of the top villas with a pool! And they offered us a villa with a kitchen and a swimming pool - but this is also a dump! At the same time, they asked for money for this and tried to impose bicycles on top for a fee! We left this Hell the next morning, although we still had to stay 4 nights! Neither trip com nor we were able to return the money! The receptionist, if you can call it that (see photo), immediately said - we won’t return the money! Breakfast is a separate issue! 1 piece of bread with avocado in small quantities, 1 juice and 1 coffee, everything else for money! While fleeing from this hotel, they offered departure services - a private boat to the hotel on Trawangan - in the end the boat did not take us to the hotel, we also had to pay for the horse! They offered to take suitcases to the beach for a fee! The staff have no conscience and neither does the hotel management! Trawangan - only! If you want to visit the Gili Islands! But in general - a trip for everyone! Bottom line: the hotel is already empty and this is an indicator of their work! It’s a pity for the money, thanks to trip com for the small compensation with bonuses! Twice a request with a photo to the hotel ended in a refusal of a refund! That is, the hotel believes that they correspond to both the photographs and the promised service! Look at the photo and God forbid you come there!
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