New World Inn, Downtown Pensacola

Our first time staying at the New World Inn and it was a wonderful experience! My wife and I celebrated our 30th anniversary by staying here and we were both impressed with the staff who were very friendly and helpful. We also liked the old world style charm, history and decor in this Inn. It is a hidden historical gem in downtown Pensacola! Compared to other chain hotels this one was quite and peaceful. We would recommend staying there and will return again. This place is pure class!!!

Do NOT stay here. This place is horrible from the reservations to the decor. We booked a room, but when we arrived there were two immediate big issues, and there other issues were to follow closely behind. This review is the most relevant. — 1) there was no one at the front desk or anywhere around when we arrived at 8:07 pm on a Friday. When we called a telephone # left at the front desk, a lady claimed she was “taking the garbage out and was heading back inside”. 15 minutes later, and we’re still waiting. !! Finally car drove up, and she got out of the passenger side while the other people waited in the car for her to deal with the new guest arrivals. Then they had the audacity to call her while she was still supposedly checking us in to see why she wasn’t back on the car yet. She was so unprofessionally dressed it was horrible. You can’t even hire anyone to man the front desk? Your staff lives 15 min away and someone drives them there and back when a guest calls from the lobby??? 2). EVEN THOUGH We had made a reservation from this hotel’s website and gotten a confirmation email and conf #, when we showed up that night, we were told that the hotel was horribly over-booked. No rooms left. We were told that several other guests had been turned away due to over-booking. There are only a handful of rooms here! How does the owner think they’ll stay in business if their own website can’t handle reservations well?? Thank god the Holiday Inn a block away had a room! It was a Friday night, and we’d driven several hours.

A Stay at A New World Inn Bed & Breakfast, Pensacola, FL November 2022 My friend and I stayed at A New World Inn during this past November, 2022. We were met by a woman at the desk who was talking to tech support because their “internet was down”. Little did we know, this would be a portend of our stay. The one “bright spot” of staying in this room was that, just across the street, a wedding was going on . We had a great view of the proceedings, it was a beautiful moment. However, when we first entered our (beautifully appointed) room, the woman who was at the desk, mentioned the room was hot. Neither my friend or I saw what she’d done, but suddenly, there was airflow in the room…this is important later. There was a small fridge in the corner of the room. If we touched it or tried to open the fridge, the fridge would fall to one side. There were two bottles of water on the top of the fridge, which we wondered if we used them we would be charged for them. The “breakfast” portion of the “Bed and Breakfast” left a great deal to be desired. The food appeared to be the leftovers from a previous breakfast, with hard biscuits and other sundries—served in a beautiful meeting room. When I went to get coffee in the morning, the coffee was like sludge and the only tea available was lipton decaf tea bags. There was no way for us to get ice at the B&B and ended up going to a nearby Publix for supplies. No vending machines for beverages or snacks were available. On Sunday afternoon, my friend and I were freezing in the room. I called down to the desk clerk to ask how the temperature could be adjusted because we were cold. I was told by the desk clerk (a male, this time) that there was “no way to adjust the temperature in the room because the thermostat controlled all of the inn. Thankfully, he was wrong, as we found the thermostat (above my bed) was set to 60 degrees (apparently by the desk clerk that showed us the room, when we checked in). It began to warm when the in-room thermostat was adjusted. There are walls of pictures of celebrities that had (allegedly) stayed at this inn and seemed pleased with their stay. I couldn’t help but believe that their stays had been a LONG time ago. The “home-baked cookies” (offered at the front desk) were tasty, but didn’t make up for all the problems we encountered at this inn

Small boutique hotel located in the heart of Pensacola. Walking distance to everything we were there for. Festivals, Blue Wahoos Stadium, restaurants, and bars. Front desk was unbelievable - made us feel so special

Comfortable bed, big room. Friendly enough staff. The whole concept is there but there are parts of the execution missing. Older building, but very clean. Fails on boutique hotel status. Unrefriderated breakfasts items. Juice was sour.

This place is an amazing place to stay. The pictures provided were exactly what the hotel looked like. The rooms are very charming, love the antique furniture. Everything was clean, I love the wood floors in the room. The staff was friendly and helpful from the time we checked in until we checked out. It was an enjoyable experience! We would definitely stay here again!