Guest User
December 7, 2024
Two questions: First, the fee I paid for two rooms included taxes, two rooms, two nights. But when I arrived at the front desk, I was asked to pay 140 Malaysian ringgit in taxes, and I paid 150 Malaysian ringgit in cash. He didn't have change to give me at the time, and he hasn't given me 10 Malaysian ringgit since I left. The room fee I paid included taxes, why did they ask me to pay again when I arrived at the site? Second, I arrived at the hotel at 12:30 on the evening of the 5th, checked in, and told the front desk that my friend was going back to his country and canceled one night. He said he couldn't cancel it. I told you 36 hours in advance that there was a room available and canceled one night. You still didn't cancel it. It's terrible. Don't book a room with it. All kinds of problems arise.
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