Guest User
November 20, 2023
The place needs remodeling, the bed is horrible, the mattress has holes, the reception staff is very unpleasant, it said it included breakfast and there is no breakfast service, only coffee and they charged $5, and from 6:00am to 9:00am then , there was not. The curtains and carpets were dirty and torn, I asked for the trip.com number to cancel and they did not give it to me, they informed me what it was through the app, I was never able to communicate, very upset, I wanted to change to a NON-smoking area, because I chose a smoker by mistake, and they wanted to charge me additional, and I am asthmatic and I told them they still did not want to change me, I will not choose this place again, very upset, the housekeeping staff is very nice,
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