Canopy by Hilton Philadelphia Center City

Canopy by Hilton Philadelphia Center City Reviews

Canopy by Hilton Philadelphia Center City

1180 Ludlow Street, Philadelphia, Pennsylvania, 19107View Hotel Details
Canopy by Hilton Philadelphia Center City
Canopy by Hilton Philadelphia Center CityCanopy by Hilton Philadelphia Center CityCanopy by Hilton Philadelphia Center City
Check available rooms for your travel dates
We Price Match
1 night

Canopy by Hilton Philadelphia Center City Guest Reviews

4.1/5
Very Good
54 review
Verified reviews
Location4.3
Amenities4.1
Service4.0
Cleanliness4.1
Filter by:
Sort by:
All reviews(54)
Positive reviews(50)
Reviews with photos/video(7)
Awesome stay(20)
Great location(17)
Friendly owner(13)
Awesome amenities(5)
Negative reviews(4)
Guest User
King Room
Stayed in Jul 2024
Business travelers
1 review
2.0/5
Posted on Jul 15, 2024
Very disappointed with my stay at Hilton Canopy. My room had a clogged sink and bathroom was in poor condition. The towels didn’t look fresh and the hotel room was musty. Even more so Priceline charged me for the room as well so I ended up paying an additional $387 just for using trip.com. The hotel was. It accommodating at all and refused to refund me even though I had been a loyal. Ister for many years.
Tanasiagbnjhn
King Room
Stayed in May 2024
Other
2 review
4.7/5
Amazing
Posted on May 26, 2024
Such a beautiful hotel! Perfect location! Very Clean! Great hospitality! There is just now pool! But other than that, I have nothing bad to say!!
Anonymous User
Two Queen Room
Stayed in Nov 2023
Couples
2 review
4.5/5
Great
Posted on Nov 21, 2023
Clean and good location. However there is no on site self laundry as stated in some booking site. Room could be brighter 😃. Walking distance to Chinatown.
Guest User
King Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 24, 2024
Excellent location in center city within walking distance to many neighborhoods. Great decor and love the high ceilings. The only improvements needed are the mattresses. The beds are too soft and lumpy making sleeping difficult.
cwj2001
Two Queen Room
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Very good location, room very clean and big , very good service.
Guest User
Two Queen Room
Stayed in May 2023
Family
1 review
4.7/5
Amazing
Posted on May 30, 2023
It’s a very modern style hotel!! The hotel was close to all the food, restaurants, and stores. We would just walk and we brought our dog he loved the room we were in very comfy. Definitely recommend!! It was our first time in Philly good experience.
R
Two Queen Room with City View
Stayed in Jun 2023
Family
15 review
5.0/5
Outstanding
Posted on Jun 22, 2023
This was a good hotel. Only bad thing is there’s no free parking, but there is street parking around the corner.
Anonymous User
King Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 30, 2023
My favorite hotel! Super clean and friendly staff. Bed was very comfortable.
Guest User
King Mobil Accessible Roll in Shower
Stayed in Jun 2023
Couples
9 review
5.0/5
Outstanding
Posted on Jun 19, 2023
Very friendly staff and the restaurant food is very nice!
Guest User
Mobility Accessible King Room with Roll in Shower
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 25, 2022
Excellent hotel , in the heart of the city . Great hospitality, love everything about this hotel
Guest User
Two Queen Room
Stayed in Feb 2023
Other
1 review
5.0/5
Outstanding
Posted on Feb 26, 2023
Beautiful room, easy early checkin and late checkout
Ronnie
King Room
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 13, 2022
What a great experience! The hotel is clean, the bed is comfortable, and the restaurant was awesome!
Guest User
King Room
Stayed in Nov 2021
Solo travelers
21 review
5.0/5
Outstanding
Posted on Nov 16, 2021
Best hotel everrrrr!
UN TENG
Two Queen Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The service staff of the hotel are very polite, and water and coffee are provided on every floor. The location is also very convenient. You can see the Parliament Building from the door of the hotel. The most special thing is that the beds can automatically lie flat or next to each other. Very good, worth recommending
Original TextTranslated by Google
Anonymous User
Two Queen Room
Stayed in Jul 2024
Family
13 review
1.0/5
Posted on Oct 6, 2024
The service was extremely poor. After I flew to Philadelphia in the morning, I went straight to the hotel. The black female manager at the front desk said that check-in could only be done at 2 pm. I waited with the children until 2 pm. She also said that there were no rooms and pushed it to 4 pm. This was the first time I encountered one in advance. I made a monthly reservation to check into the hotel at 4pm! I argued with the manager and didn't apologize at all. He even said that if I wanted to check in early, I could book an extra night! His anger had been controlled for a long time and he went crazy on the spot. There were other passengers nearby who echoed him, and they must have been fooled. What's more, the hotel's hygiene is also very poor. After staying for three days, even though I called the front desk, they only came to clean it once, so I used "strange" in front of it - this is actually a Hilton brand? If you want to avoid the above, it is best to put it on the black list
Original TextTranslated by Google