Hotels Near Coconut Park in Phnom Penh

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

Location - Well placed in the city. From the pool and bar area you can see the independent monument and the tops of the palace complex. There are some distance views of the river as well. Easy to walk out from to the monument, palace and the river. Just be warned that if you walk you constantly get hassled by tuk tuk's looking for business. Crossing the road can be challenging as it is very busy. Rooms - Basic clean and all that you need in a hot country. The only downside is that it can be noisy due to the stone floor that echo's the sound of chairs being moved. Staff - Polite and speak good English. Big shout out to the petite young women (sorry don't know name) who served us breakfast and during the day, evening drinks - always had a big smile and very helpful. Food - Nice selection at breakfast of fruit and cereals, pastries. A selection of cooked breakfast representing many cultures (noodles, soup, western eggs etc). Lunch/Evening they had a good selection of small bites (burritos, veg and dips) and western and Asian dishes (steak, noodles, rice) Amenities - Good wifi signal throughout. Restaurant and bar clean and mixture of seating available. Pool table. Pool was gorgeous on the roof with great views. Big enough to have a little swim about. Seating can get crowded in the afternoon when people return from touring around. Recommend the hotel as we didn't find or have any negatives.

The last place I stayed in Cambodia I really liked that it was the newest building in Phnom Penh I had a cup of coffee at the cafe across the street and took my time, and I also visited the nearby night market and took a walk along the riverside! The location seems a bit far from the city center, but it wasn't a big problem when moving around! The fact that there was a washing machine was a huge plus.

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

going back to this city after 26 years is quite exciting so I chose a hotel near the city center. I booked City Centre Hotel via booking.com. I requested for airport pick up but no one picked me up even if I agreed with their taxi cost of 15 USD. I needed a taxi because I am going to an important meeting that same day. After my meeting, a friend dropped me off at the hotel and I found out that the hotel is located in a very busy street near bars and shops. Anyhow, I already booked. The reception told me to pay extra amount which I just paid because it is already around 8 pm and I needed to sleep. The room is very small with no exhaust and windows can not be opened. The pillow cases were stained and somewhat smelly. Breakfast is good and staff are friendly and helpful which made it better even if the hotel is not that great. After walking around the area, I found out that there are better options within that vicinity. So next time I will tray another hotel.

Beautiful cozy rooms. Kitchen available to order on the rooftop (15th floor). Pool with cool water refreshing at these hell hot days. Pool begins to work a bit late after noticed 9:00, no staff at the morning pool (no one may help you to expand an umbrella, it need special tool) and no bar works morning time (but I could order a coffee with a phone call to reception). Air condition in the room blows right on the bed at any position and I could not turn it off for all the night due it become incredibly hot inside. So waken up several times at night to switch it on and off. Hotel towels are cheap and the bathrobe I did not want to wear. But the shower and water pressure is good, very hot water available. I enjoyed! No European cafe around the hotel. You have to walk to get some.

A little mix up when I checked into the hotel, but everything was fine after that. Stayed there for one week, and will definitely choose this hotel the next time I’m in PP.

Good hotel. Friendly staff. Breakfast is delicious. Hotel will help you with transportation to and from the airport. Gym has a nice little free weight area. No cardio machines. Staff kept the room clean for the few days. Hotel located in a decent area.

Excellent hotel, the service is very considerate. We encountered some unpleasant episodes when checking in, but the front office manager LYDIE ZHANG immediately helped to solve it and brought us a super happy stay experience. I sincerely give Miss Zhang 100 thumbs up.

The staff at the Fairfield Marriott in Phnom Penh are the stars of this hotel! They are sooo... friendly and helpful. They were very welcoming and always smiling and genuinely happy to see us. The location is a downside. It is a bit a ways from restaurants and various city attractions. The entrance to the hotel is a bit awkward since it is located on the side of the building instead of facing the street. This made it confusing for the tuk tuk and taxi drivers to know where to pick up or drop us off. The other downside or awkward thing that stands out is the lack of privacy between the bathroom and sleep area. There is a sliding door that you can close and open that separates the bed area from the bathroom. The sink is in the middle of the room and the toilet is off to the side with shower across from it. Its kind of like an open concept room configuration. It was a weird room configuration especially when it came time to usr the toilet. Perfectly fine for a solo traveler but a bit awkward for everyone else considering the lack of privacy. It would have been to have the ability to close off the bathroom to allow a little more privacy. Overall, although there were some quirks with this hotel, we are still glad we stayed there. It was the wonderful staff who were friendly and professional that made our stay so pleasabt and so memorable. We would stay here again because of the great staff.