Sofitel Phnom Penh Phokeethra

Sofitel Phnom Penh Phokeethra Reviews

Sofitel Phnom Penh Phokeethra

26 Old August Site Sothearos Boulevard, Khan Chamkar Mon, Phnom Penh, 12301, CambodiaView Hotel Details
Sofitel Phnom Penh Phokeethra
Sofitel Phnom Penh PhokeethraSofitel Phnom Penh PhokeethraSofitel Phnom Penh Phokeethra
Check available rooms for your travel dates
We Price Match
1 night

Sofitel Phnom Penh Phokeethra Guest Reviews

4.8/5
Amazing
105 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.8
Filter by:
Sort by:
All reviews(105)
Positive reviews(103)
Reviews with photos/video(8)
Friendly owner(18)
Awesome stay(13)
Clean and tidy(11)
Awesome rooms(11)
Classy environment(6)
Quiet & comfortable(5)
Great location(5)
Negative reviews(2)
Dato Sri Dr Kris See
Superior Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Thoroughly enjoyed ourselves well done!
Response from Property: Your Excellency Dato Sri Dr. S, We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
Guest User
Superior King Room with Club Access
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Staff and service is good. Good location as Mall is just beside the hotel. Environment is clean and quiet
Response from Property: Dear Value Guest, We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
Anonymous User
Superior King Room
Stayed in Apr 2024
Booked for others
41 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Booked for friend. Stayed several times. Best hotel in Cambodia.
Response from Property: Dear value guest,We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra
Guest User
Superior King Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 28, 2024
满意 old money luxury
Response from Property: Dear Value Guest, We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
AnonymeA
Superior King Room Non-Smoking
Stayed in Jun 2023
Family
9 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Very nice hotel, great service and the room was big enough to accommodate up to 3 people.
Response from Property: Dear Valued Guest, We very much appreciate your return stay and valuable time to evaluated. It is always a pleasure to receive positive feedback especially your notice on our spacious room and facilities. We hope your next visit will be as pleasant as the previous one, if not better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
Sapine Thavy
Luxury King Room Non smoking
Stayed in Nov 2022
Business travelers
18 review
5.0/5
Outstanding
Posted on Dec 12, 2022
Service is best and nice experience with hospitality services.
Response from Property: Dear Ms. Thavy,Warmest greeting from Sofitel Phnom Penh Phokeethra.Thank you so much for taking time to share your positive evaluation. We are very pleased to know that you appreciated the friendliness and assistance of our ambassador and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.Your kind words have been passed on to our teams. This will certainly stimulate them to keep up the good work.I would like to thank you once again for your review and I look forward to welcoming you soon.Sincerely, Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra
Guest User
Luxury King Room Non smoking
Stayed in May 2022
Business travelers
72 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Very nice and good services. The room is big and clean. Will stay again next time
Response from Property: Dear Valued Guest, Warmest greetings from Sofitel Phnom Penh Phokeethra,It is delightful to hear that you are very satisfied with our room functionalities and hotel facilities. As a 5-star international brand just as you mentioned, we do strive for excellence on all aspects, as we wish for our guests to fully indulge in our Magnifique experience. That goes for not only providing an extensive range of full-service facilities, but showing top notch quality in our culinary offerings, and without a doubt delivering outstanding service extended by our Ambassadors.Your compliments and praise are the greatest reward for our Ambassadors and serve as motivation to continue upholding our high quality of service.Thank you so much for your kind evaluation and we look forward to welcoming you again soon.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra
Kooi Thong
Superior King Room
Stayed in Apr 2022
Other
1 review
4.7/5
Amazing
Posted on May 23, 2022
Overall a very pleasant stay. Room was clean & spacious, facilities were great too.
Response from Property: Dear Valued Guest, Warmest greetings from Sofitel Phnom Penh Phokeethra, It is delightful to hear that you are very satisfied with our room functionalities and hotel facilities. As a 5-star international brand just as you mentioned, we do strive for excellence on all aspects, as we wish for our guests to fully indulge in our Magnifique experience. That goes for not only providing an extensive range of full-service facilities, but showing top notch quality in our culinary offerings, and without a doubt delivering outstanding service extended by our Ambassadors. Your compliments and praise are the greatest reward for our Ambassadors and serve as motivation to continue upholding our high quality of service. Thank you so much for your kind evaluation and we look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
Guest User
Junior Family Suite
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Clean and tidy. Convenient location. Rich breakfast
Original TextTranslated by Google
6/8
Response from Property: Dear Value Guest,We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra
Guest User
Superior King Room
Stayed in Oct 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Good surroundings, not far from the airport, good service, but it's a pity to pick up at the airport, the room is clean and hygienic, and the facilities are complete
Original TextTranslated by Google
Response from Property: Dear Value Guest, We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
1940
Superior King Room
Stayed in Sep 2024
Booked for others
4 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The hotel environment is very good, the service is also good, next time I will bring my friends here
Original TextTranslated by Google
Response from Property: Dear Value Guest, We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
Guest User
Superior King Room
Stayed in Jul 2024
Travel with friends
27 review
4.5/5
Great
Posted on Oct 8, 2024
The room was old. I had to wait for more than an hour to get a room after checking in after 4 pm.
Original TextTranslated by Google
Guest User
Superior King Room
Stayed in Dec 2023
Other
61 review
4.7/5
Amazing
Posted on Jan 29, 2024
The hotel lobby and rooms are very spacious, but the facilities are relatively old. The service attitude and management of the staff are strict and formal. The drinks given at check-in are a bouquet of small flowers~
Original TextTranslated by Google
Response from Property: Dear Value Guest, We very much appreciate your stay and valuable time to evaluated. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one, if not better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
Anonymous User
Superior Twin Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 7, 2024
The staff were all very kind and helpful, so I was very satisfied. It's only natural that the staff would provide good service at Sofitel! The only negative point was the strong smell of cigarettes (cigars?) that permeated the lobby. The smell was so strong that it made families with children run past it, and it reached the elevator at the back. Also, the room was clean and well-maintained, but I saw a lot of small insects, so I thought pest control might be necessary.
Original TextTranslated by Google
Response from Property: Dear Value Guest,We very much appreciate your generous praise on our excellence service and warm hospitality. It is always a pleasure to receive such positive feedback. Your note on the cigarette smell is well noted for necessary actions. I can only assure that it was not the standard of excellence we are proud to offer. We hope your next visit will be as pleasant as the previous one.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra
Guest User
Superior King Room
Stayed in Oct 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 18, 2023
It's a very good experience. The beach is very beautiful and it's not far from the pier. You can take a tutu car or ask for a taxi from a Chinese restaurant on the pier. This experience is great.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, We very much appreciate your stay and valuable time to evaluated. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one, if not better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra