One Park Hotel & Residence

One Park Hotel & Residence Reviews

One Park Hotel & Residence

One Park, No. 58 Street R8, Khan Tuol Kouk, Phnom Penh, CambodiaView Hotel Details
One Park Hotel & Residence
One Park Hotel & ResidenceOne Park Hotel & ResidenceOne Park Hotel & Residence
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One Park Hotel & Residence Guest Reviews

4.4/5
Very Good
27 review
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.6
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All reviews(27)
Positive reviews(26)
Reviews with photos/video(4)
Awesome stay(9)
Clean and tidy(7)
Great service(6)
Negative reviews(1)
Liu
Studio
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Good service and friendly staff Beautiful pool and lovely garden, Hotel location is great and room is spacious Delicious food too 😊
ozzy
Studio
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
the service from front desk check-in until check-out is excellent. love the breakfast at club house. room is very clean. will return again in the future.
Response from Property: Dear Ozzy, First of all, thank you for Choosing our hotel on your previous visit in Phnom Penh City, Cambodia. I would like to express my sincere gratitude for taking the time to provide feedback regarding your recent stay with us. It is immensely gratifying to learn that your experience met your expectations. Your valuable insights serve as a motivation for us to continually enhance our services. We eagerly anticipate the opportunity to welcome you back in the near future. One Park Hotel Operation Team.
Penguiniholiday
Two Bedroom Executive
Stayed in Jul 2024
Family
20 review
3.2/5
Posted on Jul 17, 2024
Maybe should have looked in to this a bit more. Basically serviced apartments with nothing really in them. Staff were trying their best but didn’t really have much to work with. Not a terrible experience but wouldn’t book again.
Response from Property: Dear Penguiniholiday, First of all, we would like to express our sincere gratitude for choosing our hotel as your preferred place to stay during your recent visit to Phnom Penh City. We appreciate the time you took to provide us with your feedback regarding your stay as it is extremely valuable to us.We are sorry to hear that your recent stay did not meet your expectations. and we will look into the area that need improvement to make sure our guest have a plesent stay with us. again, thank you for bringing this matter to our attention. -One Park Hotel and Resident (Operation Team)
Guest User
Studio
Stayed in Feb 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Everything is really nice. Clean,safe and quite. You can rest without any problem.
Response from Property: Dear Ms/Mr, First and foremost, we would like to take this opportunity to thank you for choosing our hotel as your preferred place to stay on your previous visit to Phnom Penh City. Also thank you for taking the time to provide feedback on your stay. Our guest's valuable feedback will always encourage us to provide better service in all areas. Again, thank you and we hope to have the opportunity to host you again in the future. - One Park Hotel & Resident (Operation Team)
Tee
Studio
Stayed in Feb 2024
Business travelers
11 review
3.5/5
Posted on Feb 15, 2024
The bathroom is terrible, water was leaking from shower to the bedroom.
Response from Property: Dear Mr Tee, First of all, we would like to express our sincere gratitude for choosing our hotel as your preferred place to stay during your recent visit to Phnom Penh City. We appreciate the time you took to provide us with your feedback regarding your stay as it is extremely valuable to us. it would be great if we have receive the feedback about your bathroom issue which you experienced during your stay, This will help us take immediate action to address it and make things right. Our maintenance team has already taken action to ensure that this issue does not happen to other guests in the future. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. -One Park Hotel and Resident (Operation Team)
Guest User
One Bedroom Deluxe
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The stay at Hotel One Phnom Penh was truly unforgettable! This hotel impressed me deeply in terms of both high-end facilities and environmental comfort. The hotel's spatial layout is very reasonable, and the dry and wet separated bathroom is convenient and comfortable. The hotel service is very good, and both Chinese, English and Khmer can be communicated. I especially like the hotel's wide balcony, where you can enjoy the beautiful scenery around. You can also see the big swimming pool downstairs. The surrounding environment is also very beautiful and safe. There are Korean, Vietnamese and Chinese restaurants downstairs, which are convenient and delicious. Moreover, small supermarkets, nail salons and SPAs are within a five-minute walk, and the convenience of life is very high. What surprised me most was that the price of Hotel One Phnom Penh was cheaper than other hotels I stayed in Phnom Penh, but it provided better services and facilities, and the cost performance was extremely high! In short, I was very satisfied with this stay and will come again next time!
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6/7
Zhanwubushenglzq
One Bedroom Deluxe
Stayed in Sep 2024
Business travelers
91 review
5.0/5
Outstanding
Posted on Sep 17, 2024
There are one of the few hotels in Phnom Penh that allow you to sleep until you wake up naturally. There are also large department stores nearby. The rooms are clean and the layout is very reasonable. This layout makes you look very comfortable. The service staff is very friendly and the front desk There is a very beautiful and lovely Chinese girl who is proficient in business. Any problem in front of her is a small problem. I will continue to stay here in the future. The price/performance ratio is very high! !
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Guest User
One Bedroom Executive
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The transportation is very convenient and the room is clean and comfortable.
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Wang_yue0077
Studio
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Check-in was smooth and the front desk assistant explained everything very clearly. The room was very clean. The terrace overlooks the small park. Good
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Response from Property: Dear Wang Yue, I extend my sincerest gratitude for selecting One Park Hotel as your accommodation of choice during your recent visit to Phnom Penh. We are sincerely grateful for the time you dedicated to reviewing our property. Your positive feedback is truly rewarding for us. Your kind words will be shared with our entire team, inspiring us to uphold our commitment to delivering exceptional service in the days ahead. Thank you once more for your gracious feedback, and we eagerly anticipate the opportunity to welcome you back in the near future. One Park Operation Team
Guest User
Two Bedroom Executive
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Sep 11, 2024
There are two rooms (one bed in each room, about 1.5 meters), one living room, one bathroom, a balcony, and a complete set of TV, air conditioner, refrigerator, microwave and electronic stove. The online price is cheaper than the price for booking in person. The hotel manager Mike is Malaysian, can speak Chinese and has a very good service attitude.
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Response from Property: Dear Mr/Ms, Firstly, we would like to take this opportunity to thank you for choosing our hotel as your preferred place of stay during your last visit to Phnom Penh. Thank you also for taking the time to provide feedback about your stay. Valuable feedback from our guests will always encourage us to provide better services in all areas. Thank you again and we hope to have the opportunity to host you again in the future. - One Phnom Penh Hotel & Residence (Operation Team)
Kongtong
Two Bedroom Executive
Stayed in Apr 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The 3rd floor platform is very comfortable and the breakfast is very rich
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Response from Property: Dear Mr/Ms Kongtong, First of all, we would like to take this opportunity to thank you for choosing our hotel as your preferred place to stay during your last visit to Phnom Penh. Thank you also for taking the time to provide feedback about your stay. Guests' valuable feedback will always encourage us to provide better services in various areas. Thank you again and we hope to have the opportunity to host you again in the future - Phnom Penh One Hotel and Apartments (Operations Team)
Guest User
Studio
Stayed in Jul 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Aug 2, 2024
There are small black bugs in the bathroom
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Guest User
Studio
Stayed in Dec 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Jan 5, 2024
The location is great. Recommended if you are on a business trip. No matter where you go, it's a good mid-range area. The meal wasn't bad either. However, it is a bit difficult to find.
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Response from Property: Dear value guest, Thank you so much for this lovely review, you are now part of One Park Hotel and Residence story, we hope you visit us again soon! Best Regards, Nhem Hakbunseng E-Commerce
Guest User
Studio
Stayed in Nov 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Okay, cheap. An apartment hotel is quite suitable for long-term rental if you go out on a business trip or something. You can meet Chinese people in the lobby
Original TextTranslated by Google
Response from Property: Dear Mr/Ms, First of all, we would like to take this opportunity to thank you for choosing our hotel as your preferred accommodation during your last visit to Phnom Penh. Thank you for taking the time to provide feedback about your stay. Guest satisfaction is our main concern and we are very happy that you had a good time with us. Thank you again and we hope to have the opportunity to host you again in the future. - One Phnom Penh Hotel & Residence (Operation Team)
Anonymous User
Studio
Stayed in Nov 2023
Business travelers
1 review
3.7/5
Posted on Dec 4, 2023
Avoid the pit, avoid the pit, don’t come, the deposit will not be refunded
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Response from Property: Dear value guest, Thank you so much for this lovely review, May I apologize for heard this information So may I know your reservation ID for let's me check. Because all guest stay in our property we're already refund deposit. If I have your booking ID please inform us for find our mistake. Best regards, SIMIN DM