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Top rated hotels in Phoenix

The Westin Kierland Resort & Spa
4.3/5102 Reviews
We decided to try The Westin Kierland for the first time and boy are we glad we did. I feel like their favorite words are ”sure” and ”no problem” and ”there is no charge for that”. We ended up having to change the dates of our stay by a couple days and Marcie who helped me book my package, pick a great room & reserve a couple pool chairs said ”no problem” and switched it. She was amazing. We got a late flight change and asked if we could stay past check out...”sure”. We asked if we could cancel our pool chairs for the last day of our reservation, sure ”there is no charge for that”. The gentleman who worked around the adult pool giving waters was great. He was there so fast if our waters ran out. We loved that we didn't have to reserve chairs by the adult pool. All around a great resort. I dont expect a yes every time but it was shocking how happy they are to please guests.
Courtyard Phoenix North
4.3/5107 Reviews
North Mountain
The gentleman who checked us in was awesome, also the gentleman who took towels to us, as there were none in the pool area. My feedback is this... My children went in the pool, they somehow came out of the pool with cuts on their hands and feet... The pool water had a nasty taste, is what my kids said, I told them close your mouth when going under. I said it's the bleach, to which they responded, but other pools water doesn't taste like this... So either it isn't being cleaned properly or something. I did enjoy My stay, but was disappointed that there wasn't continental breakfast offered for the price we paid. When I asked the gentleman at the front desk, he said he didn't know why it isn't offered, but that it isn't offered in all their locations. I left my dreaming big dreams sign on the inside of my room, thinking someone was going to come and take out the trash, but no one ever came, so I just got a grocery bag and put the trash in there. Otherwise our stay was great, the beds are comfortable, but I'm almost positive our beds were full size and not queen. I would know because I have a queen at home. Are rooms with queen size beds the same price as full sized ones?
Arizona Grand Resort
4.1/5104 Reviews
South Mountain
We really enjoyed our stay at this resort. My children and I enjoyed the on-site water park. The rooms were lovely and clean. We plan to make this our go to place to rent. I wish check in was earlier than 6pm but other than that everything was good.
Marriott Phoenix Airport
4.4/5100 Reviews
Camelback East
Stay Report - 3/4 to 3/5 Location: The hotel is located on 44th Street just north of the AZ Loop 202 Freeway.  It's in a safe and quiet residential neighborhood and within a few miles are plenty of places to eat.  The proximity to the 202 means you can get to Downtown Tempe or Phoenix really easily and the airport is very close. Hotel: The hotel is pretty old (I lived in Phoenix from 2003-2010 and it was always a fixture) but it's recently renovated and looks great.  There's a good looking lobby with a bar and a breakfast and dinner restaurant and there's a ton of meeting space off the lobby.  There's also an outdoor pool along with self parking for free which is a nice touch.  The airport shuttle runs every half hour.   Check In: Bad.  No Titanium recognition at all and the agent didn't even write down my room number on the envelope.  When I went back she just shouted it at me.   Room: This part was good at least.  It's one of the renovated Marriott rooms and looked really good it was also quite spacious.  There were two beds with outlets next to them, an InterneTV, two chairs by the windows and a large enough renovated bathroom. Breakfast: It nicely started at 6 AM and as a Titanium there was a full buffet with scrambled eggs, bacon, sausage and pancakes plus oatmeal, cereal, yogurt and fruit.   Overall a really good airport option.  
Arizona Biltmore, Lxr Hotels & Resorts
4.1/5109 Reviews
Camelback East
This was my wife and my 10th+ visit there. We went back partly to sit by the pool and partly to see the renovations that have recently been made. I think that the chief differentiator of the Biltmore vs other luxury hotels is its beautiful and unique architecture. The new owners don't seem to have realized that. There are 4 big changes at the hotel. 1) The new adults- only pool. While it took out part of the beautiful Biltmore lawn, it's a good addition. More non-reserved seating would really help - the free seating fills quickly. 2) The new outdoor bar. It takes up the rest of the former lawn. It looks like a spaceship landed on the Biltmore lawn. It has zero design cues from the rest of the hotel and looks like it could go behind any old Marriott or Hilton. 3) The new waterslide at the Paradise Pool. The old slide was in a very Biltmore-esqe tower. The new one, which can be seen from many places at the resort, is a generic steel tower that clashes with everything else at the Biltmore except the new spaceship bar. 4) Dining prices have gone thru the roof. It's not worth the risk to pay these prices, and while good, pool lunch food is really pricey. While the rooms, lobby and grounds remain beautiful, it is concerning to see the direction current management is taking. They are currently on a path to slowly turn this place into a mishmash of stuff that totally loses the defining feature of the hotel - amazing, unique and beautiful architecture.
JW Marriott Phoenix Desert Ridge Resort & Spa
4.5/5102 Reviews
Desert View
We celebrated 2 friends birthdays over a weekend trip. We had to pay extra to guarantee connecting rooms but it was worth it. The hotel is beautiful with several pools and a water park with a lazy river. The only downside was the bathroom floor and shower area could have been cleaner. But Clara Jane was at the check in desk, she was in training still but did an amazing job helping me. She sent a follow up card to our room and birthday treats for my friends. Great personal touches that mean a lot!! The restaurant choices for dinner were limited as one of them was closed for a few weeks.

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