HIIVE by Fusion Binh Duong New City Reviews

Response from Property: Dear valued guest,We appreciate your sharing the fond memories as they brighten our day!Thank you for selecting HIIVE by fusion New City as your preferred accommodation choice and we look forward to welcoming you back soon!Yours sincerely,Arlene Luong - Front Office Manager

Response from Property: Dear Valued Guests,Thank you so much for your kind words regarding your recent stay at our hotel. We're thrilled to hear that you found our team members to be very kind and that you experienced excellent service throughout your stay.At HIIVE by fusion Binh Duong New City, we embrace to provide exceptional hospitality and ensure that every guest feels welcomed and well-cared for. Our services are available in common languages such as English, Japanese, and Chinese, to cater to the needs of all our guests.Your feedback is truly appreciated and will serve as motivation for our team to continue delivering memorable experiences. We look forward to welcoming you back for another wonderful stay with us.Warm regards,The hotel management

Response from Property: Dear Valued Guests,Thank you for sharing your experience at our newly opened hotel. We're delighted that you found our property to be clean and tidy during your stay.At HIIVE by fusion Binh Duong New City, we strive to offer a fresh and well-maintained environment for our guests to enjoy. Our services are available in common languages such as English, Japanese, and Chinese, ensuring all guests feel comfortable and well-assisted during their stay.Your feedback is invaluable as we continue to uphold our commitment to excellence. We appreciate your kind words and hope to welcome you back soon for another memorable stay with us.Best regards,The hotel management

Response from Property: Dear our valued guest, We are pleased that you had a wonderful stay with us and appreciate your time reviewing our hotel facilities and services. Thank you so much for choosing to stay at HIIVE by fusion New City and we look forward to welcoming you again shortly. With our best regards, Arlene Luong - Front Office Manager

Response from Property: Dear our valued guest,Thank you for sharing your positive stay experience with us!We are delighted that you were well looked after by our HIIVE by fusion New City team! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspires us to improve our service delivery continually.We thank you again for choosing to stay with us and we look forward to having you back soon!Yours sincerely,Arlene Luong - Front Office Manager

Response from Property: Dear Xiaogiuxiongsangji,Thank you for staying at HIIVE by fusion New City and sharing your wonderful experience. We're glad you enjoyed our clean atmosphere, world-class amenities, the best service, and great food. We look forward to welcoming you back on your next visit to HIIVE by fusion New City for another memorable stay.Yours sincerely,Arlene Luong - Front Office Manager

Response from Property: Reply from the property:Dear valued guest, We are delighted to have been your chosen HIIVE by fusion New City during your recent stay in Binh Duong. It was truly a pleasure to serve you. We appreciate your business and value your honest ratings. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We hope you choose to create more memories with us whenever your travels bring you back to Binh Duong! With our best regards, Hotel Management - HIIVE by fusion Binh Duong New City

Response from Property: Dear valued guest, We are delighted to have been your chosen HIIVE by fusion New City during your recent stay in Binh Duong. It was truly a pleasure to serve you. We appreciate your business and value your honest ratings. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We hope you choose to create more memories with us whenever your travels bring you back to Binh Duong! With our best regards, Hotel Management - HIIVE by fusion Binh Duong New City

Response from Property: Dear Valued Guests,Thank you for your feedback on your recent stay at our relatively new hotel. We're delighted that you found our rich breakfast offerings and the surrounding environment to be quite enjoyable.At HIIVE by fusion Binh Duong New City, we pride ourselves on providing a conducive environment for both leisure and business travelers. Our comfortable rooms and comprehensive breakfast selection ensure a refreshing start to your day. Additionally, our strategic location offers easy access to bustling areas, including Ho Chi Minh City, with convenient shuttle services available.We understand the importance of communication, and our services are available in common languages such as English, Japanese, and Chinese, ensuring all guests feel welcomed and well-assisted during their stay.We strive to maintain competitive pricing while delivering exceptional value for our guests. Your feedback is invaluable as we continue to enhance our services and amenities.We look forward to welcoming you back and exceeding your expectations once again during your next visit.Warm regards,The hotel management

Response from Property: Dear Valued Guests,Thank you for bringing your experience to our attention regarding your recent stay at our newly opened hotel in June 2024. We sincerely apologize for the inconvenience caused by the strong smell in your room.We understand the importance of a comfortable stay, and we are actively addressing the issue of the smell, which we believe is related to the newly installed materials. Rest assured, we are taking immediate steps to mitigate this issue and ensure a pleasant environment for all our guests.Your feedback is invaluable to us, and we appreciate your patience and understanding as we work to resolve this matter promptly. We have also taken note of your request regarding Ctrip and will communicate this with our partners.Please accept our apologies once again for the discomfort you experienced. If there's anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know.We hope to have the opportunity to welcome you back and provide you with an improved experience.Warm regards,The hotel management

Response from Property: Dear Valued Guest, Thank you for sharing your experience with us regarding your recent stay at our newly opened hotel. We sincerely apologize for the inconvenience caused by the strong formaldehyde smell in your room.We understand the seriousness of this issue and are taking immediate steps to address it. The strong odor is a result of new construction materials, and we are actively working to improve air quality and ensure a comfortable environment for our guests.Your health and comfort are our top priorities, and we deeply regret that this issue affected your stay. We appreciate your patience and understanding as we work diligently to resolve this matter.Regarding your suggestion about Ctrip, we will communicate your feedback to our partners and take necessary actions to ensure the safety and well-being of our guests.Once again, we apologize for the discomfort you experienced and thank you for bringing this to our attention. If there's anything else we can do to assist you or improve your future stays, please do not hesitate to contact us directly.We hope to have the opportunity to welcome you back under improved circumstances.Warm regards,The hotel management

Response from Property: Dear valued guest,We are pleased that you had a wonderful stay with us and appreciate your time reviewing our hotel facilities and services.Thank you so much for choosing to stay at HIIVE by fusion New City and we look forward to welcoming you again shortly.With our best regards,Arlene Luong - Front Office Manager

Response from Property: Dear Wangpangzidech,Thank you for your good review and ranking!We are pleased that you had a wonderful stay with us and appreciate your time reviewing our hotel facilities and services.We look forward to welcoming you again shortly from all of us at HIIVE by fusion New City.Best regards,Hotel Management - HIIVE by fusion Binh Duong New City

Response from Property: Thank you for your good review and ranking!We are pleased to know that you had a wonderful stay with us and we appreciate your time to review our hotel facilities and services.From all of us at HIIVE by fusion New City, we look forward to welcoming you again shortly.Best regards,Hotel Management - HIIVE by fusion Binh Duong New City