Mai Phuong Resort Phu Quoc

Secluded and tranquil location. Big clean room. Nice pool snd pool area. Clean beach and sea. Ok food and drinks. Games room has pool and table tennis. Service lethargic and not very friendly. A good place to swim and relax. Offered transport to amenities.

This property (wrongly advertised as a resort) and the entire area/island is a huge disappointment compared with what was advertised. Location is terrible. There is no hot water in the rooms. No reliable internet. Everything in outdated. There is no real beach nor you can swim (water is everything but crystal blue as advertised). There are wild dogs around. Rooms are smelly. Bed is extremely uncomfortable. Food is bad. There were electrical outages several times (not due to the bad weather). Now if overly nice and pleasant staff can overcome all those issues for you, consider this property. Staff is nice (and that’s all they can offer!). Outside is not much better. It’s very hard to get anything due to very limited to none English speaking staff in restaurants, markets, salons. Everyone will ask you for more money, adding 3 to 5% on credit card, 5 to 8% service charge, 9% tax, make up costs in addition to advertised prices. Don’t get me wrong everything is very cheap (from USA stand point) but it makes you feel you are getting ripped off every step in n the way. With all that you get no good service. Everyone is just nice and believe that’s enough to give them money. Because they are smiling at you. Friendly advise - stick with Mexico resorts, don’t even try here unless you are willing to pay $450 a night in one of the super exclusive hotels (still not even close to experience you get in Mexico) and not leave resort during your vocation. Tours are also very disappointed, almost all end up as a tourist trap, asking again for more money/rips. Highly recommend to stay away from this property (and this area). Grand World nearby it’s such cheap low class entertainment, don’t even bother visiting.