Holiday Inn Resort Phuket Surin Beach

The hotel is not friendly to Chinese people, the service is not proactive, and I was deliberately assigned a room at the edge with no view when checking in. It was only after multiple complaints that the situation changed. The location is also average. It is recommended to choose carefully.

Overall, the hotel is not bad, but it needs serious repairs. Everything is old, the air conditioners are old, the doors are broken in places. The lock on the front door was constantly breaking, and we had to wait for half an hour or more until the repairman came and opened the door. The staff is polite and friendly, the territory is generally clean. The room cleaning was not always of high quality. Consumables: toothbrushes and other things only upon request. The slot machines were almost all broken. Almost all the people in the hotel are Russian, but the administration did not think to start cartoons in Russian in the cinema. The gym is normal for a hotel. The room with PlayStations is normal, but there are almost no games for children. There are different types of underwater scooters for rent from 300 to 700 baht for 40 minutes. There are no sun loungers on the beach. Beach towels are issued upon registration at the reception desk. The breakfasts are ordinary, sometimes the scrambled eggs were with the shell. There is "all inclusive"