apolloyu
October 3, 2024
I have been too lazy to write reviews for booking hotels for so many years, but I have to write about this hotel. I really can't complain about the service. This service is really not worth the price. I booked a two-night loft pool suite for nearly 6,000 yuan a night. I arrived at 1 pm and was told to check in at 3 pm, so I went to the hotel for a SPA. Although it was expensive, the technology was really good. There was nothing wrong with the room, except that the shower room was poorly maintained and the shower was not easy to use. In addition, the stairs pursued beauty and there were certain safety hazards. The main thing I want to complain about is the service. The dinner of this hotel is a popular spot on the Internet. At sunset, the residents are not allowed to use the public swimming pool, and they can't take pictures. This is outrageous. I spent so much money to stay in the hotel, but I was not allowed to use public facilities at sunset. When I asked, I was told that my room had a swimming pool. This is the first time I have seen such restrictions on residents. In addition, this hotel is in a small alley and you have to walk a long uphill to get there. It's not very convenient to get around and you have to rely on golf carts for pick-up. I checked out at 11:30 on the day I left and went downstairs to have a massage. At 1:00, I wanted to go back to pick up my luggage, so I called the front desk to ask for a golf cart to pick me up at the 711 at the luggage entrance. They agreed, but no one came after waiting for 15 minutes. In the end, I walked a long way up the hill to get back to the hotel. For $6,000 a night, the service is not as good as that of an ordinary five-star hotel. The scenery is indeed beautiful, but I suggest that you come here for dinner as a check-in point and check in, and wait until the service is improved before staying again. The service is really not good, and the breakfast is also very average.
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