To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.0
Cleanliness4.3
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All reviews(191)
Positive reviews(164)
Reviews with photos/video(68)
Awesome stay(46)
Awesome rooms(42)
Friendly owner(41)
Nice sea view(16)
Great swimming pool(15)
Great location(13)
Classy environment(7)
Perfect for business trips(5)
Negative reviews(27)
JanCity
Deluxe Room
Stayed in Sep 2024
Solo travelers
118 review
5.0/5
Outstanding
Posted on Nov 3, 2024
excellent place, right at the beach, i will stay again, really nice people
Kok wee
Deluxe With Pool Access Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Nice place to stay. Very helpful and friendly staff. Nearby restaurants, massage parlours and convenience store, very convenient. Tourists spots also nearby.I like it very much. Will stay there again if visit Phuket again. Five stars given.
Marco *Zhen jin
Deluxe With Partially Seaview
Stayed in Nov 2024
Family
7 review
1.5/5
Posted on Dec 29, 2024
It was the worst leg of our trip. Management very unhelpful, breakfast charge per person was 430bht ridiculous, poor quality and cannot understand 5 star...it is not worth it. Food was disgusting ordered twice, hoping it would change...pathetuc. I will not recommend staying there. Coffee in room 1 each...very stingy management, looks like family owned saving a buck. Not worth the stars. Needs review. When complained, other eople also checked out early with no refund. Sad
Seow
Deluxe Room
Stayed in Nov 2024
Family
7 review
4.0/5
Very Good
Posted on Dec 20, 2024
The place is alright and good for short stay. The environment is good and the breakfast buffet is nice
Jie
Deluxe With Pool Access Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Excellent stay, friendly staff. Great pool and private beach.
Response from Property: Dear Jie,The Naiyang Park Resort team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed with us. we really appreciate it and we’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback to heart and would love to learn more about your experience so we can improve our services. we really appreciate it and we hope to serve with you again soon!Best Regards,Leila L.
TKUAN CHAN
Deluxe With Partially Seaview
Stayed in Oct 2024
Couples
1 review
2.5/5
Posted on Nov 28, 2024
This is our 3rd stay in this hotel, despite they're located on beachfront, but the area is not for swimming. However, they do have a feeder bus to Nai Harn Beach. The feeder bus service can be improved and offer more trips on peak season. 158 rooms Resort, but only offer a maximum of 20 persons free ride to beach, this is not correct.
The Trainees in the Hotel lack Training. No greeting when entering the restaurant in the morning. "Room nos" was the 1st word utter from the staff. The housekeeping did not change our bed sheet for 4 consecutive days. Towels were not replenished. Some towels were dirty and torn and come in different sizes. Rubbish were not empty on 2 occasions. I blame this on the management who did not provide proper guidance and training to the Trainees and proper hotel's etiquette.
The Hotel Staff were better previously, but now need a lot of improvement.
Kittinand
Superior Room
Stayed in Oct 2024
Business travelers
1 review
3.5/5
Posted on Nov 11, 2024
The Beachfront Hotel is conveniently located and offers spacious accommodations. The separate living and bedroom areas were a nice touch. However, the presence of mosquitoes and dust detracted from the overall comfort of the stay. The front desk staff was polite, but the check-in process was somewhat slow and confusing. The hotel’s location is convenient, but the need to exit and re-enter the building to access certain areas was inconvenient.
Guest User
Deluxe With Pool Access Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The staff at reception were very helpful and responsive. Beautiful pool front room, lovely beach restaurant and bar with very good food
Apiradeej
Superior Room
Stayed in Oct 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Nov 17, 2024
Very nice hotel with the view of the southern part of Phuket. Staffs very helpful.
Kim Dilek
Deluxe With Partially Seaview
Stayed in Oct 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Location good, clean, breakfast perfect. Swimming poll nice I will comeback again
Meithika
Deluxe With Partially Seaview
Stayed in Feb 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Apr 8, 2024
Nice and clean place to stay although the beach is not for swimming. I like the beach bar though.
The room is full of facility so you can enjoy even you dont like going out.
Rajvir
One Bedroom Suite Pool Access
Stayed in Jan 2024
Couples
1 review
2.5/5
Posted on Feb 18, 2024
Hotel is located on Rawai beach, however, you cannot swim or get into the water there. The sea view wasn’t entirely what it appears to be. Cleanliness was considerably lacking. Pool was cloudy in color. Ordered afternoon tea and there were cockroaches coming out of the tray. Daily housekeeping was minimal, they made your bed but didn’t actually clean/sweep/mop. Our door lock stopped working during our stay, it took 2 days and multiple requests to finally get it fixed. Staff was wanting to be helpful but didn’t appear genuine.
Guest User
Deluxe With Pool Access Room
Stayed in Jun 2024
Family
4 review
1.7/5
Posted on Jul 28, 2024
I had concerns regarding privacy and security, and uncomfortable to stay. The location is good, just poor coordination between reception and restaurant. Some services is good as standard but some privacy and security are poor. Bed sheet had musty smell.
Response from Property: Thanks for your feedback about your experience with us.I’m sorry to hear that our service did not meet your expectations for us. I want to look into this so that we can improve your experience next time. Sincerely,Leila L.
badran Ben haron
Deluxe With Partially Seaview
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Love this hotel , best location and best service .
franciscoJGH
Deluxe Room
Stayed in Apr 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on May 5, 2024
It’s a real nice place to stay, modern and very clean, the only problem maybe is the beach that is very small but other beaches are close so no problem with that