Guest User
December 17, 2024
Very bad. Had to change the room twice. Paid for an upgraded premier room, instead they put us in a 2 by 2 meter kennel, we refused. Then they put us in a terrible dirty room with broken lamps, dirt, and bed linen with someone else's blood stains. It's terrible. The next day we demanded to be moved. The room was more or less, but the building has no elevator, we walked to the 3rd floor. The linen was initially dirty. Once strangers came in the middle of the night, which means that the key to several rooms is the same. There are no wardrobes in the rooms. They do not provide a toothbrush, toothpaste, and slippers, although the description states that they do. Also a huge minus, periodically there is no hot water. When choosing a hotel, we refused one reservation due to the fact that the hotel provided information about the lack of hot water (sometimes). Hot water is important. That's why we chose another hotel, but did not know that there was the same problem here, since the hotel did not provide this important information. Beach towels are not provided. When you come to the reception they say that there are no towels left. There is no closet in the room, no clothes dryer. Bed linen and towels are old and dirty. Terrible service!!!!
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