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Verified reviews
Location3.6
Amenities3.8
Service3.8
Cleanliness3.9
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All reviews(42)
Positive reviews(35)
Reviews with photos/video(16)
Awesome stay(12)
Awesome rooms(10)
Friendly host(8)
Clean and tidy(6)
Great swimming pool(5)
Negative reviews(7)
Anonymous User
Mountain High View Duplex Private Pool Villa
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 26, 2024
Quiet and away from all night life. Beautiful design of the villa. Only lots of mosquitoes, even the doors, are closed and repellent applied. It is a nice place for those who prefer a peace and quiet place for relaxation
Anonymous User
One Bedroom Duplex Private Pool Villa
Stayed in Jul 2024
Couples
3 review
4.2/5
Very Good
Posted on Aug 11, 2024
A good experience, nice and clean hotel, I stayed for 4 nights and I think I will come back again
Response from Property: Dear Valued CustomersThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
Hester
Mountain High View Duplex Private Pool Villa
Stayed in Jan 2024
Travel with friends
2 review
4.5/5
Great
Posted on Feb 10, 2024
The room is generally very clean, but there are different bugs that surround the room, but it is the problem of living near the nature.
The staff responded fast and are very helpful. The WhatsApp group certainly speeds up communication.
In general I’m satisfied and may visit this place again!
Response from Property: Dear Hester, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards,Management Team
Guest User
Mountain High View Duplex Private Pool Villa
Stayed in Jun 2024
Couples
3 review
2.2/5
Posted on Jul 19, 2024
We loved the room so much with the private pool and the view.
The location is so far and isolated and very difficult to commute from and to the resort. It is great of you wanted to have some quality time as we did, but the food was a challenge. We had to order takeaways as the resort don’t offer a lot of options, which can be costly.
We had an issue with the checkout timing, we went out early in the morning and because of the location we were 10 minutes late to the checkout time, we kept them posted that we will be late, they weren’t accommodating at all, they starting talking about extra charges!!! For only 10 minutes!
We told them that we are on our honeymoon, no gestures no nothing…..
Response from Property: Dear Valued CustomersThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.We are looking into this issue and hope to resolve it promptly and accurately.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
Tc1219
One Bedroom Duplex Private Pool Villa
Stayed in Jun 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Super nice hotel has a swimming pool and floating breakfast. Also it has Bluetooth speakers for u to play by poolside or in room. It was super clean and no insects.
Response from Property: Dear Valued CustomersThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
Siu Hay
Mountain High View Duplex Private Pool Villa
Stayed in Apr 2024
Travel with friends
3 review
2.5/5
Posted on May 17, 2024
The staff of the hotel always look for opportunity to cheat money. Remember ask whether need to pay money beforehand.
The hotel has no service at all and the breakfast is awful.
However, the condition of the hotel is quite good.
Response from Property: Dear Siu HayThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.We are looking into this issue and hope to resolve it promptly and accurately.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
Kylie
Mountain High View Duplex Private Pool Villa
Stayed in Mar 2024
Couples
3 review
3.2/5
Posted on Apr 23, 2024
The kitchen cabinets are old and dirty. Room cleaning service is below average. Full of water and hair near the sink the first day we checked in.
Breakfast was served to the door every morning which is great, but staff always mixed-up the order.
The pool is nice.
Response from Property: Dear KylieThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
Budsaben
Mountain High View Duplex Private Pool Villa
Stayed in Dec 2023
Travel with friends
16 review
3.2/5
Posted on Mar 1, 2024
I decided to spend my birthday time with friends at this hotel, the price is not cheap and I have informed the front desk about these things. I understand the condition of being kind and respecting other guests by not making any noise. I never do that, we only speak and drink no music playing but the way the security of the hotel looked at us was disrespectful and impolite since we are all ladies over 35 years old not a girl who is under the control of her father. Keep reminding and checking many times when we did nothing wrong, disturbing our time and mental health.
It is not the value of money and I would not go again for life.
Response from Property: Dear Budsaben,Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.We are looking into this issue and hope to resolve it promptly and accurately.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
Samuel
Honeymoon Duplex Suite with Private Pool Villa
Stayed in Dec 2023
Couples
5 review
4.7/5
Amazing
Posted on Feb 15, 2024
Fantastic duplex villa with all amenities needed for a comfortable stay. WhatsApp service was smooth, with easy arrangement for food, motorbikes and airport transfers.
You can reach most main areas within 15 minutes by motorbike (Airport, Banana Beach, Bang Tao Beach) but Patong is about 45 minutes.
The pool was great for relaxing or cooling off from the heat.
Response from Property: Dear Samuel,Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
Guest User
Mountain High View Duplex Private Pool Villa
Stayed in Sep 2024
Family
5 review
4.7/5
Amazing
Posted on Nov 19, 2024
Was amazing experience overall
Sulimah
One Bedroom Duplex Private Pool Villa
Stayed in Apr 2023
Solo travelers
4 review
4.0/5
Very Good
Posted on May 23, 2023
Overall a nice private retreat . Just need to be aware that if it rains at night , morning after when you wake up the pool will be flooded with bugs / beetles / insects . The whole balcony even the 1st floor living area even thou i closed the doors . Not exactly complaining because the place is high up and in a natural setting so yeah .Just be informed hahah..
Staff was very nice and friendly ! Do check out the cafe … food is good and a must try is lychee espresso 😋
Response from Property: Dear Sulimah, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
Jason
Honeymoon Duplex Suite with Private Pool Villa
Stayed in Sep 2023
Couples
10 review
4.0/5
Very Good
Posted on Nov 1, 2023
Good getaway place to just chill and relax. Nothing much around the area so it’s a place to just Netflix, eat and chill. A nice place to just getaway from people to spend alone time with your family/partner
Response from Property: Dear Value Customers, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
C.Jones
Mountain High View Duplex Private Pool Villa
Stayed in Mar 2023
Couples
4 review
5.0/5
Outstanding
Posted on Apr 7, 2023
The location was lovely, a little remote gem in the mountains near(ish) Layan Beach. The staff was friendly and and helpful! The rooms were clean and spacious! A few things to note if you plan on staying here:
1. You will be a little ways from the beach and some of the shopping areas so make sure you factor that into your plans.
2. There is a 2,000 bht cash deposit upon arrival, so make sure you pick up some cash at the airport, the nearest ATM is a 30 min walk or 5 min taxi away.
3. Consider downloading Grab, it will make access to restaurants and taxis more manageable, but the staff at the resort will help you if technology isn’t a good friend.
A couple things for the staff of AKRA:
1. We absolutely loved our stay, and you all made us feel very welcome! Thank you!
2. The wifi box in the bedroom has a green light that is really bright, a little piece of tape would be nice 😀
6/10
Response from Property: Dear C. Johns, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
Guest User
Mountain High View Duplex Private Pool Villa
Stayed in Feb 2023
Couples
8 review
4.7/5
Amazing
Posted on Mar 22, 2023
really nice hotel with a private view, things are clear, and staff are nice. we enjoy the time there.
Response from Property: Dear Value Customers, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
Jermine
Honeymoon Duplex Suite with Private Pool Villa
Stayed in Jun 2022
Couples
1 review
3.5/5
Posted on Jul 14, 2022
Stayed here for 4 nights. Service was prompt and via WhatsApp so the communication could be done anywhere at anytime. Villa is tucked away up slope in a very secluded place. There was a menu to choose from for breakfast which is decent. A complimentary cake was given as well as we were celebrating a birthday which we appreciate. Just beware of mosquitos!
Response from Property: Dear Value Customers, Thank you for choosing AKRA Collection Layan and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team