Narcissus Hotel & SPA Riyadh

Narcissus Hotel & SPA Riyadh Reviews

Narcissus Hotel & SPA Riyadh

Olaya St, Al Olaya, Riyadh, Riyadh Province, 11351, Saudi ArabiaView Hotel Details
Narcissus Hotel & SPA Riyadh
Narcissus Hotel & SPA RiyadhNarcissus Hotel & SPA RiyadhNarcissus Hotel & SPA Riyadh
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Narcissus Hotel & SPA Riyadh Guest Reviews

4.3/5
Very Good
38 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(38)
Positive reviews(27)
Reviews with photos/video(4)
Negative reviews(11)
Guest User
Superior Room with Twin Beds
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Everything was wonderful, including cleanliness and good reception. The breakfast buffet was varied and delicious, and the massage service was more than wonderful.
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Guest User
Executive Room with King Bed
Stayed in Jun 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Among the hotels I have stayed in during this trip to Saudi Arabia, this one is generally cost-effective. The attitude of the hotel service staff is quite good. I feel that Saudi Arabia has hired many foreigners to serve them. In the hotel, I saw employees wiping the railings and floors bit by bit with rags.
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aihrbi
Classic King Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 14, 2024
It was a beautiful hotel
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Xiaojingyaojing
Superior Room with King Bed
Stayed in Jul 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jul 18, 2023
Business trip, a very good experience, the customer is very satisfied
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Guest User
Stayed in Jul 2024
Other
0 review
1.0/5
Posted on Jul 4, 2024
I visited the buffet on a personal visit which was amazing however, I attempted to book a corporate event and had to call 8 times without any help and no answer to my emails. This was the hardest place in Riyadh to book a corporate event with. If you are going for an personal event I would recommend it but avoid trying to book a corporate event.
Guest User
Stayed in Mar 2024
Business travelers
0 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The Narcisus Hotel in Riyadh exceeded expectations! Fantastic food, plush beds, and luxurious amenities. The spa was divine, despite separate access for women and men-only pools due to cultural norms. Breakfasts were delightful. However, the conference faced minor disruptions due to electricity issues.
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Very wonderful hotel with excellent services Rooms are very comfortable Food very delicious Team is wonderful and helpful Specially F&B team with meeting team. Mr. Mohamed Gad Hotel F&B head is very cooperative person who did all his best to let our meeting success
Guest User
Stayed in Feb 2024
Other
0 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Very nice place I stayed here for one night as a stop over to watch a show at the for me and my little boy. The staff was super friendly, the food was delicious, the room was very clean, and the bed was super comfy. Everything you could want or need in this hotel was there. The location is a 2 min walk from the mall , very close proximity to the Uber / Bus service . They have adults and a child menu which runs for 24 hours, which I liked not many big-name hotels like this cater for kids.
Guest User
Stayed in Dec 2023
Couples
0 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Luxurious hotel, very nice staff, and great breakfast and dinner. I liked the business lounge, it was very functional. The room was super and very large with classic lovely decorations. We liked the booth of the Saudi coffee and dates. Overall it was one of the best hotels I ever stayed in.
Guest User
Stayed in Dec 2023
Business travelers
0 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Great friendly service, well-appointed room. Nespresso coffee machine in room. Sumptuous breakfast selection. Had the buffet dinner there too - great selection of kebab meats. On the day I checked out, I needed to work during the day - I kept my bags with the concierge after checking out and when I returned to the hotel later, they let me change my clothes in the spa area. Thank you!
Guest User
Stayed in Jun 2023
Other
0 review
1.0/5
Posted on Jun 1, 2023
That was the worst accommodation experience I have ever had in the last 25 years, I was injuried at the Hotel Sauna facility (Burn by hot vapor- First degree burn(, what disappointed me is the reaction from the Sauna staff and the hotel manager on May-12-2023 as they just were ignoring my injury and the manager told me (I don't see anything wrong on your leg) which forced me to raise a complaint at Ministry of tourism (Visit Saudi) complaint number VC-CC-151815-140523)
Response from Property: Dear Mr. Camper, Greetings from Narcissus Hotel & Spa Riyadh. Your message is received and we will investigate and get back to you. Many thanks.
adamgurney
Stayed in Nov 2023
Business travelers
5.0/5
Outstanding
Posted on Nov 30, 2023
Fantastic stay. It helps that my standard room booking was upgraded to a Superior Suite - the kind receptionist offered it whilst I was checking in. Wow, absolutely stunning. I did not use many of the facilities during the stay, but the room and hotel entrances were always immaculate and the staff were very friendly. Will certainly use this hotel again for future stays in Riyadh.
Guest User
Stayed in Apr 2023
Friends
0 review
5.0/5
Outstanding
Posted on Apr 23, 2023
Compared to other 5 stars hotels, which offer approximately similar (very good) services to their clients this one is soecial for its decoration style and for its perfect services offered by a very good trained, kind and attentive staff. Very clean, good location, very good limousine service for airport transfer. For those who want to be spoiled, this is perfect choice in Riyadh.
6/14
Response from Property: Dear Mr. Petroland, Greetings from Narcissus Hotel & Spa Riyadh. We would like to thank you for sharing your experience during your last stay at our Hotel. Your comments were very helpful for us to improve our standards and quality of services. We will be delighted to welcome you again at our Hotel. Best regards
Guest User
Stayed in Jun 2023
Business travelers
0 review
5.0/5
Outstanding
Posted on Jun 30, 2023
It’s a very elegant hotel, I was feeling like a queen there, it was during the Ramadan time, so I needed to take my breakfast to my room but really, the service, the quality…amazing! Only one negative point for me but that I know I have to respect: the swimming pool is only for men!
Response from Property: Dear Ms. BrisaLugano Greetings from Narcissus Hotel & Spa Riyadh. We would like to thank you for sharing your experience during your last stay at our Hotel. Your comments were very helpful for us to improve our standards and quality of services. We will be delighted to welcome you again at our Hotel. Best regards
Guest User
Stayed in Jun 2023
Other
0 review
1.0/5
Posted on Jun 29, 2023
Narcissus overcharged on the bill and further doubled charged that amount. Management has been unresponsive and not sure where to go to get the bill corrected. NOT recommended if you are looking for a hassle free hotel stay. Customer service matters and the time wasted trying to chase this down is pathetic for the caliber of hotel they are striving to achieve.
Response from Property: Dear Global04401930276 Greetings from Narcissus Hotel & Spa Riyadh. We would like to thank you for sharing your experience with Tripadvisor members during your last stay. Your comments were received and it is unacceptable if there was an overcharge in your bill. please send your comments to our info@narcissushotels.com and we will solve it to you. Many thanks.