Novotel Phuket Kamala Beach Reviews
Novotel Phuket Kamala Beach
118/16 Moo 3, Tambon Kamala, Amphur Katu, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Novotel Phuket Kamala Beach Guest Reviews
4.4/5
Very Good
152 review
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(152)
Positive reviews(148)
Reviews with photos/video(62)
Awesome stay(64)
Great service(40)
Loved the beach(26)
Delicious breakfast(24)
Close to beach(19)
Quiet & comfortable(9)
Negative reviews(4)
Guest User
Superior twin Room
Stayed in Jul 2024
Solo travelers
4 review
Posted on Jul 17, 2024
Booking Ocean front but got garden room. While the oceanfront room was available. BF wasn’t good at all. Meatball seemed to be defrosted very long time ago. Car parking very compact
Response from Property: Dear Value Guest, Thank you for taking the time to let us know about your experience at Novotel Phuket Kamala Beach. It was fantastic to hear that you had a great time. I have shared your feedback with the team who were delighted to learn that the service they provided was recognized. We do hope that we will have the opportunity to welcome you back to Novotel Phuket Kamala Beach very soon. Kind regards,Phonchanok JinponDigital Marketing & Communication Manager
otko otke
Superior twin Room
Stayed in Jul 2024
Family
4 review
Outstanding
Posted on Jul 12, 2024
Friendly helpful stuff. hotel is located at the Kamala beach. Beautiful, peaceful quiet place
6/7
Response from Property: Dear Khun Otko Otko,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Siti
Superior king Ocean Side
Stayed in May 2024
Couples
5 review
Outstanding
Posted on May 18, 2024
All good. Staffs are friendly. Its really a beach hotel as you can just walk up to the beach. But would be really nice if hotel could provide a complimentary breakfast or anything as it was my husband birthday. Other than that all good.
Response from Property: Dear Khun Siti, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager
Rainbowrinn
Ocean King Room
Stayed in May 2024
Couples
6 review
Very Good
Posted on May 25, 2024
Easy access to the beach. And the scenery is beautiful. My room can see the beach. Is nice.
Response from Property: Dear Khun Rainbowrinn,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
oxDonuTxo
Superior king Room
Stayed in May 2024
Couples
6 review
Amazing
Posted on May 13, 2024
Superb best hotel and employee service. Clean hotel, full service mind employee and best breakfast buffet.
Response from Property: Dear Khun oxDonuTxo,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Sergei diatlov
Superior twin Room
Stayed in May 2024
Solo travelers
156 review
Outstanding
Posted on May 12, 2024
Must to stay here, because its really good hotel, big room and awesome pool
Response from Property: Dear Khun Sergei Diatlov, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager
Ben Nicasius
Ocean King Room
Stayed in Aug 2024
Family
7 review
Outstanding
Posted on Aug 27, 2024
Hotel was near to the beach.
Breakfast was good.
Hotel staff were all good.
Especially receptionist Kathy n porter Lee.
Pearliie2.0
Ocean Villa
Stayed in Jan 2024
Couples
7 review
Outstanding
Posted on Feb 6, 2024
Beautiful beach front hotel with sunset views. Affordable and perfect for a romantic getaway!
Check-in was efficient.
Response from Property: Dear Khun Pearliie2.0,Thank you for your review, it was great to hear that you had a fantastic stay at Novotel Phuket Kamala Beach. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you again soon. Kind regards,Phonchanok Jinpon Digital Marketing & Communication Mgr.
Guest User
Superior king Ocean Side
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 12, 2024
Having some couple time out after holidaying with family.
Was generously upgraded to a beautiful room with a view of the sea and a private pool. A real treat. We really appreciated it. Wonderful staff.
Response from Property: Dear Value Guest,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Anonymous User
Superior king Ocean Side
Stayed in Jul 2024
Family
5 review
Amazing
Posted on Jul 9, 2024
Excellent beachside hotel with it's almost own beach . Quite and romantic. Everything about this hotel is great given it's price. Only thing is that no supermarket is close .
Response from Property: Dear Value Guest,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Anonymous User
Superior king Ocean Side
Stayed in Jun 2024
Other
2 review
Posted on Aug 25, 2024
Location is private enough, room size okay. House keeping can be improve though especially cleanliness on floor
Response from Property: Dear Value Guest,Thank you for taking the time to let us know about your experience at Novotel Phuket Kamala Beach. It was fantastic to hear that you had a great time. I have shared your feedback with the team who were delighted to learn that the service they provided was recognized. We do hope that we will have the opportunity to welcome you back to Novotel Phuket Kamala Beach very soon. Kind regardsPhonchanok JinponDigital Marketing & Communication Manager
Pataraseth
Ocean King Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 13, 2024
Great location on the beach, good service and friend staff, we have got a nice villa facing the ocean. Very enjoyable stay
Response from Property: Dear Khun Pataraseth,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Tony
Ocean Suite
Stayed in Nov 2023
Couples
5 review
Outstanding
Posted on Nov 18, 2023
Beautiful beach front . We choose this hotel because we were told Kamala beach is a great for swimming. This beach is definitely very calm in the month of Nov when we stayed . Bring your snorkeling mask ! Book the ocean front rooms the sunset is amazing !!
Response from Property: Dear Khun Tony, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager
PCKuo
Superior king Ocean Side
Stayed in May 2024
Couples
4 review
Very Good
Posted on May 28, 2024
Good hotel with its own beach. The hotel is a bit run down but it’s still the Novotel standard.
Response from Property: Dear Khun PCKuo, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager
MICHAEL LEE
Superior king Room
Stayed in Apr 2024
Family
9 review
Posted on Apr 29, 2024
Good service at breakfast. Maid service very late, had to call to remind them. No loungers at beach. Bar closed too early. Lousy and expensive restaurant food (e.g., pizza tasted like frozen).
Response from Property: Dear Khun Michael Lee, Thank you for taking the time to let us know about your experience at Novotel Phuket Kamala Beach. It was fantastic to hear that you had a great time. I have shared your feedback with the team who were delighted to learn that the service they provided was recognized. Khun Michael Lee, we do hope that we will have the opportunity to welcome you back to Novotel Phuket Kamala Beach very soon. Kind regardsPhonchanok JinponDigital Marketing & Communication Manager
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