222, 222/1, 222/2, Phangmuang Sai Gor Road Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Andakira Hotel Guest Reviews
4.1/5
Very Good
228 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(228)
Positive reviews(200)
Reviews with photos/video(85)
Awesome rooms(56)
Great swimming pool(21)
Large rooms(15)
Great value for money(15)
Convenient for shopping(15)
Near shopping area(14)
Average sound insulation(13)
Friendly front desk staff(8)
Negative reviews(28)
Naseer
Superior Comfy Room
Stayed in nov. 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on 7. nov. 2024
It's a good place for the holiday.
Only the problem with the power socket is not near the bed.
Response from Property: Dear Naseer, Many thanks for taking the time to share a review here on Trip.Com. It is a great pleasure to note that your time was an enjoyable experience with your valuable comment and rating an excellent score at Andakira Hotel. We do look forward to having the opportunity of being able to welcome you back again when you next have plans to visit Patong, Phuket. Warmest Regards, The Managements
JoanneHY
Deluxe Pool Access Room
Stayed in okt. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 23. okt. 2024
I recently stayed at this hotel for 3 nights, and my experience was fantastic. I originally booked a pool-access room for all three nights. However, due to an unexpected system issue, the hotel was unable to provide the pool room for the entire stay. Instead, they arranged for me to stay one night in the pool room and upgraded me to a much larger room for the remaining two nights. To make up for the inconvenience, they also offered a complimentary dinner, which was a lovely touch.
One of the highlights of my stay was the thoughtful birthday surprise they prepared for me. When I entered the room, it was beautifully decorated with “Happy Birthday” wishes, which made my day extra special and memorable.
Although the hotel is slightly older, the outstanding service more than made up for it. The staff were attentive, friendly, and went above and beyond to ensure we had a pleasant stay. The central location is another great advantage, making it convenient to explore the area and enjoy the local attractions.
Overall, I was very pleased with the hotel’s dedication to their guests. Despite the minor hiccup with the booking, their efforts to make it right truly impressed me. I highly recommend this hotel for anyone looking for a memorable stay with exceptional service and a great location.
Response from Property: Dear Joanne, Thank you so much for your feedback of your recent stay at Andakira Hotel on Trip.Com. Happy to hear you had a great experience and enjoyed with the overall facilities & services. It is always a pleasure to receive positive feedback with great memories of your stay. We will definitely share your comments with our team & We are sure that this feedback will serve as an encouragement to all of us here as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again. Kind Regards, The Management
Guest User
Superior Comfy Triple Room
Stayed in okt. 2024
Family
4 review
5.0/5
Outstanding
Posted on 5. nov. 2024
Room is ok and breakfast is nice with wide variety, but my partner reported that there are many fruit flies at the fruit area. Hotel location is walking distance to Bangla Road (if you are not lazy with a bit of walking), otherwise need to pay 200 baht for Tuktuk to Bangla Road.
Response from Property: Dear Valued Guest, Thank you so much for your feedback of your recent stay. It is a great pleasure to hear you had a great experience and enjoyed with the overall facilities & services. It is always a pleasure to receive positive feedback. We will definitely share your comments with our team. We are sure that this feedback will serve as an encouragement to all of us here as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again. Kind Regards, The Management
Sab1502
Superior Comfy Triple Room
Stayed in okt. 2024
Travel with friends
31 review
4.0/5
Very Good
Posted on 14. okt. 2024
Nice room.. good service. We got an early check in.. we enjoyed the pool and the room so much . Thanks for the good hospitality .
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your experience of your recent stay on Trip.Com. It was a great pleasure to learn that you enjoyed your stay with us! Your kind compliments on our facilities and services are highly appreciated, your motivational words will be shared with the team who will strive for better service delivery always. Many thanks again for sharing your feedback, and we hope to have the pleasure of welcoming you back soon. Warmest Regards, The Managements
Edwin88
Superior Comfy Room
Stayed in aug. 2024
Couples
11 review
2.7/5
Posted on 17. aug. 2024
The location of the hotel was decent. It's close to Bangla road and a mall but the view from our room was horrible. . It looked like a dump. The staff at the front desk was a bit rude probably due to the amount of people they had to attend to, they told us we were upgraged to a grand suite but we wasn't. It actually seemed like they downgraded us from looking at the pictures . Overall the stay was decent.
Response from Property: Dear Valued Guest,Thank you for taking the time to post a review of your experience. We regret to hear of your unfortunate experience. We will certainly look into this matter immediately. Please accept our sincere apologize for the shortfall in your negative comment. We constantly strive to improve our overall guest experience and will guide for future services and products improvements.Thank you again for your review and feedback which helps us focuses on ensuring a positive experience in the future.Kind Regards,The Managements
Anonymous User
Deluxe Room
Stayed in aug. 2024
Couples
1 review
4.7/5
Amazing
Posted on 24. aug. 2024
Very good service with a big size room that have so much space
Response from Property: Dear Valued Guest,Thank you so much for your feedback of your recent stay on Trip.com. Happy to hear you had enjoyed the overall facilities & services, especially the charming & friendly staff. It is always a pleasure to receive positive feedback. We will definitely share your comments with our team. We are sure that this feedback will serve as an encouragement to all of us here as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again.Kind Regards, The Management
Guest User
Grand Deluxe Room
Stayed in dec. 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on 9. dec. 2024
I really like the hotel, the location, the workers so helpful and kind, I enjoyed my stay very much.
The reception worker cha tig melody was also very very kind and nice.
Response from Property: Dear Valued Guest, Thank you so much for your feedback of your recent stay at Andakira Hotel on Trip. Com. Happy to hear you had a great experience and enjoyed with the overall facilities & services. It is always a pleasure to receive positive feedback with great memories of your stay especially Ms. Cha, Tig and Melody. We will definitely share your comments with our team & We are sure that this feedback will serve as an encouragement to all of us here as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again. Kind Regards, The Management
Bayarchimeg
Superior City View King Bed Room
Stayed in okt. 2024
Family
3 review
5.0/5
Outstanding
Posted on 21. okt. 2024
Good price, good service. Staffs were so nice and near to banglao road and shopping mall
Response from Property: Dear Bayarchimeg, Many thanks for taking the time to share a review here on Trip.Com. It is a great pleasure to note that your time was an enjoyable experience with your valuable comment and rating an excellent score at Andakira Hotel. We do look forward to having the opportunity of being able to welcome you back again when you next have plans to visit Patong, Phuket. Warmest Regards, The Managements
Guest User
Superior Room
Stayed in feb. 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 5. mar. 2024
Hotel location is perfect check in and check out was very smooth and fast rooms are spacious cleaned and everyday done ..
Staff is friendly and professional with always a smile ….
Beach is 10 to 15 minutes walk and breakfast spread had good variety
Guest User
Grand Deluxe Room
Stayed in jul. 2024
Couples
1 review
4.7/5
Amazing
Posted on 22. jul. 2024
Was a great one!
Response from Property: Dear Valued Guest,Thank you for your positive review. We could not be happier to receive an excellent score review from you and know that you had a good experience and enjoyed your stay at our hotel. Many thanks for staying with us and we look forward to your return.Kind Regards,The Management
TourAmo
Deluxe Triple Room
Stayed in aug. 2024
Family
25 review
5.0/5
Outstanding
Posted on 24. okt. 2024
I recently stayed at Andakira Hotel and had an absolutely wonderful experience. From the moment I walked in, I was greeted with warm smiles and exceptional hospitality. The check-in process was quick and seamless, making me feel at ease after a long journey.
Response from Property: Dear Valued Guest, Thank you so much for your feedback of your recent stay on Trip.Com. Happy to hear you had a great experience and enjoyed with the overall facilities & services. It is always a pleasure to receive positive feedback with great memories of your stay. We will definitely share your comments with our team & We are sure that this feedback will serve as an encouragement to all of us here as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again. Kind Regards, The Management
Yandi
Deluxe Pool Access Room
Stayed in feb. 2024
Solo travelers
3 review
4.5/5
Great
Posted on 23. feb. 2024
Love love it, pool access room is the best❤️
Friendly staff
Rooms are well taken care of
Response from Property: Dear Valued Guest, Thank you for your positive review on Trip.Com. We could not be happier to receive an excellent score review and positive comment from you and know that you enjoyed your stay at Andakira Hotel especially best pool access room and our friendly staff. Many thanks for staying with us and we look forward to your return. Kind Regards, The Managements
Suntika
Superior Comfy Triple Room
Stayed in jul. 2024
Travel with friends
10 review
3.5/5
Posted on 4. aug. 2024
This was my second time staying here. I understand due to peak season, service delivery can slow down - however there were 3 days when housekeeping needed to be called as they hadn't come the entire day.
Other than that - it was a good stay.
Response from Property: Dear Suntika, Thank you for sharing your wonderful feedback on your second time staying at Andakira hotel on Trip.Com. We love reading how much you enjoyed your stay with us, should it be for the facilities and services of the hotel. However, We have noted to a minor comment on slow down delivery service from our houskeeping staffs. We have already shared your feedback to concerned Dept. Head to follow up on a process to make an improvement in services. Thank you once again, we definitely look forward to welcoming you back in the future for many more great moments here at Andakira Hotel All the team wishes you an excellent day, Kind Regards, The Managements
kohcc
Superior Room
Stayed in sep. 2024
Travel with friends
24 review
3.5/5
Posted on 26. sep. 2024
The front desk service not friendly, the room has smell and no one act on it
Response from Property: Dear Valued Guest, Thank you for taking the time to post a review of your experience. We regret to hear of your unfortunate experience. We will certainly look into this matter immediately. Please accept our sincere apologize for the shortfall in your negative comment. We constantly strive to improve our overall guest experience and will guide for future services and products improvements. Thank you again for your review and feedback which helps us focuses on ensuring a positive experience in the future. Kind Regards, The Managements
Guest User
Deluxe Room
Stayed in jul. 2024
Couples
1 review
3.2/5
Posted on 18. jul. 2024
Great service by hotel staff with ease of check in, although breakfast was limited and beds were very uncomfortable may as well have slept on the floor the hallways were very loud at night due to the tiling and the gap under the door and our shower did not drain
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful feedback on your recent stay at Andakira hotel on Trip.Com. We love reading how much you enjoyed your stay with us, should it be for the facilities and services of the hotel. However, We have noted to a negative comment on breakfast was limited, shower did not drain well, very loud at night due to the tiling and the gap under the door and beds were very uncomfortable. We have already shared your feedback to concerned Dept. Head to follow up on a process to make an improvement. Thank you once again, we definitely look forward to welcoming you back in the future for many more great moments here at Andakira Hotel All the team wishes you an excellent day, Kind Regards, The Managements