Hotels Near Monongahela Incline in Pittsburgh

The hotel's American breakfast pattern is OK, because there are many people to eat, you can get the room. The front parking lot is free, and there is a coffee maker, refrigerator and microwave in the room. The room is big enough. The downside is that the air conditioner has a loud sound and the wind direction cannot be adjusted. Because it is too late to stay, I don't know if the hotel can solve this problem.

One of the worst hotels I have ever stayed, but the location is great. I could smell ********* when I walked into the property. I didn't smell it in my room, but the hall way. All amenities were missing, and a box of Kleenex was also out in the room, so I asked for it right after my check in around 4pm. The front gave me amenities, and said Kleenex was out, but it’s been ordered previously, so it will be supplied on the following day. I kept asking the Kleenex everyday, but it never supplied. Later in the evening, I noticed the back of the restroom door had a lady's swimsuit(of course it's still wet) along with an one-piece dress...I removed it using a towel, but there was no trash removal for 3nights, 4days, no room cleaning, just added few amenities on the third day.

I have stayed at this hotel several times in the past. The hotel and all of their staff are very friendly and very accommodating to their guests. We always stay here when coming to Pittsburgh because of the location and great staff. I am also very happy with all of their breakfast selections for their guests .

This is a pretty decent hotel. It is much better than the Hilton Garden Inn we previously stayed in down the street. We initially reserved a studio with 2 queen beds, but got upgraded to a 2 bedroom/2 bathroom suite. My kids were beyond excited because they got their own room, TV and bathroom. My husband appreciated the private bath and corner view with plenty of windows. It was VERY spacious. Our room was listed as having a king bed, but it seemed more like a queen. The pillows and mattresses were not very comfortable, which was disappointing. The bathrooms were clean. The bedrooms were fine, but a bit dusty. The kitchen/living areas were not as clean. The sofa was pilled up and had blonde hairs on it. The kitchen cabinets, stove, table, chairs and fridge had smudges and fingerprints on them, which I found a bit gross. Although there was a full kitchen, there weren't any cleaning supplies aside from a meager roll of cheap paper towels. No dish detergent. No disinfectant spray. Luckily, we didn't really need to use the kitchen. At one point, we used 2 forks and a bowl, so I called the front desk for some detergent and they brought me dishwasher pods which we didn't use. I bought Clorox wipes at the CVS down the street to clean up and left the bowl and forks rinsed off in the sink for housekeeping to wash. Despite these shortcomings, we will most likely stay here again. We'll just be better prepared. Also, be aware that the parking is first come, first serve. We parked and walked to our destinations, which was very easy since the hotel is right on Forbes Ave.

Lindsey and her staff are the best. We chose this hotel over any other on our frequent visits because what she represents. We could stay anywhere but we CHOOSE this property. Any customer service is rare today much less exceptional service. We feel like she is a 4th daughter

Hampton Inn Pittsburgh/Greentree I apologize in advance for the lengthy review but I needed to warn other people about this place, specially Hilton Members that time and time again bring business to the brand with our stays. If I could leave 0 star I would, this hotel left something to be desired. I really don't understand how they have 4 stars on Google, all I can think of is managment encouraging their employees, friends and families to write bogus reviews to raise their score. I really don't want to believe a Hilton brand would stoop so low but then again this hotel seem to be run by very rude and unprofessional people so I can't rule anything out. The property was old and outdated. Now I'm not super picky about things like that but when my room smells horrible and the ceiling in the bathroom on top of the tub is cracking and pieces of drywall are falling on me while showering, well that's when we have a problem. I understand a building being outdated but maintenance should never ever fall behind, especially in a Hilton brand. As a Hilton Diamond member that has stay with the brand everytime I travel domestically or internationally, this is not what I have come to expect from them. On top of that the staff was extremely unhelpful, rude and unwelcoming. They all seem like they did not want to be there and were all having the worst day according to their body language and behavior towards the guest. I was traveling with my partner and she's a god damn saint and didn't want to bother anyone or get anyone in trouble, she told me it was just a 3 nights stay and to just let it go, so I didn't say anything while we were there. Now the last drop came when we arrived home and I sat down,and went to check the receipt from the hotel(side note-I usually don't check my Hilton stay receipts till a couple days after check out, but this people did not inspired any confidence in me). I am glad I checked because there was a $267 cleaning fee attached. I immediately called the hotel but the agent said he didn't know what that cleaning fee meant so I had to call back the next day in the morning to speak with his manager Rebecca. I called the next day in the morning and asked to speak with Rebecca, they send me to her voice-mail, so I got tired of being thrown around like a god damn ball and decided to call the diamond desk. They contacted the hotel and put me through to talk to someone(this person was not the manager Rebecca, it was a front desk agent) The lady said the Cleaning Fee was for smoking. Now I was really pissed, I have ashtma and obviously do not smoke at all, and my partner does not smoke either, she doesn't even drink. I explained that it was not possible that we could have smoke in that room and asked what proved they had to make that statement and charge me a fee without even notifying me before leaving the hotel, all the lady said was that it smelled like someone smoked. I reiterated that it was not possible and she kept saying the same thing. A

Stayed for two nights. Sept 23/24 2022. Room 1621 The TV doesn't get half the channels it's supposed to and the ones it gets are pixelated or fuzzy. Unacceptable. The remote doesn't work even if the TV did (only has UP channel). Unacceptable. The refrigerator doesn't get cold even turned up all the way. Unacceptable. I went to look for ice and had to got to three separate floors to find an ice machine that worked. Unacceptable. I attempted to contact the desk. No answer after many.many attempts both on hotel phone system and through customer service. Unacceptable upon unacceptable. There also NO signage or info anywhere that indicates what checkout time is. With no way to contact anyone, the only way to find out is to walk down to front desk and ask. Unacceptable. There is garbage, literally ROTTING GARBAGE, laying in the vending/ice rooms, and in the elevator lobbies. This is WAY past unacceptable for a doubletree. I've stayed at these before and only slight problem I've had was a billing issue that was handled efficiently. The room was clean and, while not brand new, I found it acceptable for the size and age of the facility. I attempted to file a complaint via the Hilton corporate site, the CAPTCHA keeps saying not verified. My only recourse is just to leave negative feedback and move on.

I always start a review with the positives. I also don't like to be part of the problem but part of the solution and try to always offer helpful suggestions if I make a valid complaint. That said... The room at the Holiday Inn PIT Airport was PRETTY clean. I saw dark, long hairs on the bathroom floor (my hair is short and blonde,) and in the tub which led me to think the bathroom wasn't clean. However, the toilet and sink were seemingly wiped down and plenty of towels were accessible. The beds are comfy, the rooms are large, and we appreciate the outdoor pool in the warmer months. My husband and I stay here quite often, as many as 4 times a year or more, often with a multi-night stay, and we enjoy using the pool. The location for us is convenient to restaurants, shopping and the airport. Holiday Inn Pittsburgh Airport in general meets our needs. The breakfast is very good. Lots of a variety of hot foods and coffee. The waitstaff is always helpful in bringing out supplies, refilling coffee, hot food, a ”to go” bag if needed, etc. That all said, there is this very heavy set MEAN blonde lady with glasses that makes us cower and cringe each time we enter the hotel. We DON'T want to ask her for anything as she ALWAYS makes us feel like we are BOTHERING her. She seems to work the day shift, from early morning til 3 p.m. or so, as we have noticed and we try to make my requests and ask questions AFTER she is gone for the day. How ridiculous is this?!! Case in point: During one particular stay, I asked for more bars of soap for our room. I prefer bar soap. I shouldn't have to feel ”sheepish” about asking. They are mini and not full-sized bars of soap. We usually stay an average of 3 nights when we come to town and the hubs and i prefer bar soap to the bodywash and need more than one teensy bar for the two of us between the shower and sink for 3 days of usage. Get this one....She told us to use the bodywash in the containers on the shower wall and asked us if we had checked to see if the container of body wash was full!!!?? She seems to like to provoke an ARGUMENT! Then she preceded to tell us how she was instructed to hand out the minimum as in the case of the soap. I was thinking: ” Lady, please just open the drawer behind you and give us the dang soap!!” It's NOT a difficult request. I'm thinking: What happened to the old adage, ”The customer is always right?” The staff certainly should not ARGUE with the customer. A hotel front desk clerk works in the hospitality business and should provide the customer with ”hassle free” service. NOT! We don't ask for much. We don't ask for the room to be serviced with fresh towels, etc. during our usual 2 to 3 night stay. Was asking for mini bars of soap too difficult of a request? Today in our hotel room, I went to wash my hands after leftovers from an early lunch (around 11:00 a.m.,) to find that there was NO WATER. It had obviously been shut off. Why? We called the front desk to find out what happene

It was clean and the staff was super nice. They aren't trained for the bar or restaurant area, as they use the front desk people to work these areas too. Food wasn't prepared as to what the menu says and none of them know how to mix drinks. Literally, they don't know. They'll tell you that. One guy working said we can't order food because he was the only person there. Breakfast food was just ok if you like rubber eggs or eggs in a weird liquid. Other choices were good though. It was hit and miss. Rooms were clean and spacious. Nice addition to have the sectional couch in rooms. All in all, we would stay there again. It's more of a convenience hotel. Don't expect it to be a resort. It has potential to be phenomenal if they'd have the food and bar corrected.

Booked this hotel to come visit my boyfriend working in town. Was hard to figure out where to go in but other than that everything was great! Location is right by everything! If he comes back for work I’ll definitely be staying again!