New Beach Hotel

Lovely quiet hotel, clean rooms every day by the lovely maid Ludmila who worked tirelessly every day and always super friendly. The girls at breakfast were wonderful nothing too much trouble, perfect eggs. Bed very comfortable. The hotel is very clean and we were well looked after by the lovely Vlid (hope ive spelt correctly). We loved just coming out the room to a pool. One and only complaint is there is no signage saying New Beach from the all inclusive Admiral next door, so people came with their all inclusive drinks and food to sit at New Beach pool, bear in mind we are paying more at the Bed and breakfast New Beach, this did annoy the guests . You wouldn’t take your towels to the five star Caravel and expect to use their pool. Vlid tried his best to inform Admiral guests, im sure a sign up would help this though. I flagged it with the jet 2 rep, who basically didnt want to know. She was rarely present at the hotel so she didnt see the problem. Thank goodness to Vlid for his hard work thank you for your kind support, a great asset to the hotel. Lots of bars locally particularly the grill close by for chicken gyro at €4.50 , cant beat that and was lovely.

Just returned from a lovely week staying at New Beach Hotel. My friend and I were very impressed with the hotel as it is beautiful, modern, very clean & the staff are fantastic! Main shout out to Vlad who was a diamond throughout our stay and even arranged a birthday surprise for my friend. Would definitely recommend this hotel and would return in a heartbeat. The breakfast & food was also very good, couldn't get enough of the Greek salads & vegetarian sandwiches from the snack bar (think we had one most days).

We were welcomed with champagne and politeness. However, when we entered the room, we felt uncomfortable because it was humid and had a bad smell. We had difficulty sleeping on the first night due to the humidity. The next day, we were out at the beach. When we returned, we discovered that the floor was dirty. There were black hairs (mine is long, I am blonde, and the children and my husband have short hair, so it wasn't theirs) and dirt. The description we received from Apollo mentioned that the room was cleaned daily. When we went to take a shower, there was no hot water. We complained at the reception, and they said they would call a technician. After many hours of waiting, without taking a bath, and expecting confirmation that the water was fixed, we got frustrated because no one came to inform us, so we entered the bathroom to bathe with cold water. To our surprise, the water was suddenly fixed. On the same day, while leaving for an evening walk, we met the reception staff who asked us with a smile if everything was okay with the water now. No information was given to us. We also noticed that the curtain was simply hanging and not properly drawn in the room. The bathroom smelled terrible, and the towels were dirty with stains and hairs. The air conditioning was leaking. There was a safe in the room, which they told us was very secure. Later, we discovered that it had a hidden code from 1 to 6, so it wasn't safe at all. Our little son had an accident during the night while we were staying there; he wet the bed. When we removed the sheets, we discovered that the mattress had stains from old urine, blood, and candy wrappers underneath. The pillowcases also had stains (I can't say what they were from, but they didn't give a sense of freshness), and overall, we were disappointed with the hotel. Both my spouse and I went to the reception to express our complaints. They told both of us that the same day, at 6:00 PM, the cleaner would come again to clean the room once more. We waited until 8:30 PM, but no one came. Then we contacted Apollo and complained there. After 10 minutes, there was a knock on the door. It was the reception staff who wanted to properly hang the curtain, something we forgot to mention when we went to complain about everything else. This shows that they were aware of how awful the room was. But they did nothing about it. After 20 minutes, the cleaner came to clean our room once again. Despite the room being cleaned (supposedly, it was still dirty) every day until we left, we hesitated to touch anything, lie down on the bed, or take a bath. The bathroom was disgusting. When my son wet the bed, they did nothing to clean the mattress. I would not recommend anyone to go to this hotel. It's not worth the money. Neither the service nor the cleanliness were good. Choose something else! Cleanliness is crucial in a hotel.

There were no reviews available for The New Beach when we booked but it looked so nice and modern we went for it anyway and weren’t disappointed. The modern apartment blocks are set around one main pool and a small dipping pool with a walkway through to the Admiral where we went each morning for breakfast. And there was loads to choose from, all very nice and set us up for the day. We stayed in mid May so the resort was just starting to get going. Just right for us, not too busy but enough of a buzz. Our room overlooked the pool and had a view over to the sea from one side. The room was clean, modern and had everything we needed. The shower head broke on day one and our air con unit was noisy but it was dealt with very promptly by the maintenance team. The staff are all so lovely and helpful. We used the small bar very well on days we were around the pool! A very short stroll to the beach and a nice 10 minute walk into town where there are tonnes of great places to eat and drink. Each night we found somewhere new and had some fab times! We’d definitely recommend staying at The New Beach.

I’d like to give an honest review regarding our stay at the New Beach Hotel from 20 May 2023 to 31 May 2023. There appear to be 2 listings for this hotel on Trip Adviser so I’ve popped my review on both. It’s a mixed review and I am aware it doesn’t align with the reviews from 2022. I cannot see any from 2023 yet. Positives • We were allocated room G210 (overlooking the pool) and slept there for 2 nights but we were awoken several times (1am, 2am etc.) due to noise from the Kaliva Bar at the back of this block. We were given room 220 instead with no fuss at all • We were greeted really well and given a glass of prosecco • Nice area, nice rooms, friendly staff • Pool / beach towels provided and air con and safe included • 2 bottles of water provided free of charge in the room for an 11-night stay (previous reviews show in 2022 guests got a bottle every day) • Shower gel and handwash provided (however ours was empty for 3 days until we queried it) • Close to the beach and many restaurants and bars Negatives • Both TVs in our new room didn’t work (i.e. no English channels, we only wanted a news channel). We reported this on many occasions and the issue was never dealt with. A PIN code was required to retune the main TV and reception advised an engineer would come to sort it. After a week we gave up asking. • The hotel has no atmosphere. I would hate loud music and rowdy people etc. but a little background music, even just in the bar area might have been nice • No-one sat in the bar area so a lot more could be made of this, perhaps some offers of 2 for 1 drinks / cocktails, happy hour etc. This might create a little more atmosphere about the place • No pool area toilets at New Beach (or if there is we didn’t find them) • On our last day we found “the secret passage” direct from the hotel to the beach. It would have been great if staff had told us about this as it’s difficult to see it from the beach due to the parked cars • Breakfast is adequate but fresh eggs (or omelettes) could easily be provided. Eggs were cooked and then placed on a hot plate and could be there for a good while (we tried them, and they were not nice and often cold). After the first day we watched the “egg maker” and approached her for fresh eggs when we could see they were ready • On our last day we had to be ready for the transfer at 9am. We headed to breakfast at 8:10am (plenty of time we thought as it opens at 8am) only to find the breakfast had been laid out but there was no coffee, plates, cutlery, butter, tables were not set etc. We learned 1 staff member was sick due to an allergic reaction but surely an entire hotel is not reliant on 1 person for breakfast. Eventually some staff came but time was running out for us, and after asking 6 different people for a coffee, we got one at 8:45. • No clear area on the beach belonging to New Beach, we stumbled on it by accident and then took our own beds down there from the grassy area. However, no-one ever explained which beds we

We had a great stay in New Beach Hotel thanks to three lovely employees: Dimitris, Dionisia and Sophia. This three people made our holiday really perfect, by solving all our requests and being very polite and friendly! Also the rooms are clean, and the hotel is very close to the sea!