Residence City Garden - the Best City Hotel for 2022-2023 at the Bulgarian Tourist Awards

This was a nice hotel in a pretty location. The room was lovely and there were nice toiletries provided. The staff was pleasant and helpful. The breakfast was very mediocre, but otherwise, it was a good choice. Plovdiv doesn't really have much to offer but we enjoyed our stay at this hotel.

During my recent stay at the Residence City Garden in Plovdiv, I had the opportunity to experience the Presidential Suite. While the suite boasted a comfortable bed and stylishly appointed bathrooms that enhanced the room's luxury feel, there were noticeable issues that impacted the overall experience. Firstly, the absence of a hairdryer was a minor inconvenience that could be easily overlooked if not for other shortcomings. The minibar, unfortunately, failed to keep its contents cold, which was a disappointment. Additionally, although the bathrooms were generally nice, they occasionally emitted a sewage smell that was quite off-putting. The hotel itself seemed underpopulated during my stay, which might appeal to those seeking a quieter environment but could also detract from the vibrancy often enjoyed at busier establishments. As for the breakfast, I would advise future guests to steer clear of the Bulgarian option as it did not meet expectations and left much to be desired. In conclusion, while the Residence City Garden has the potential to offer a pleasant stay with its serene location near Tsar Simeon Garden and stylish accommodations, some aspects of the service and amenities, like the breakfast and functional issues within the suite, need attention to truly reflect the luxury it promises.

Very close to the centre of town, easy access to other dining facilities, pleasent access to the park and water features. Felt very safe about walking around at night

The hotel is in a lovely location, just across from a beautiful park, and a short walk from restaurants, shops and the Plovdiv old city. The staff were helpful from the start, with restaurant recommendations and other very useful info (e.g. the nearest ATM). And my room overlooking the park was quiet, comfortable, and clean

We arrived on the right day but somehow the reservation was for the preceding month - however as luck would have it the hotel were able to accommodate us without much fuss. Our regret was that we were only staying one night whilst touring Bulgaria but the hotel is as others have said immaculate and so handy for most of sites of Plodiv. Highly recommended