POM POM Island Resort

Except for the food, everything else is good, give it a good review

The location is lovely, the resort is a bit old but the rooms are really big and clean, we had a Beach Villa. The sea in front is beautiful with stretches of coral reef and colorful fish and a couple of turtles visible at high tide! The tour of the island on foot is not worth it because there is plastic everywhere! The buffet dinner was decent, nothing unforgettable but plentiful! We did a half-day snorkeling excursion, very nice but perhaps a bit expensive!

The attitude of the female receptionist at the hotel was simply terrible. I paid the same price, registered first, and then arranged for me to stay in B14 of the beach villa, which was far away, the view was not good, and it was at the edge of the hotel beach villa. I asked her if I could change, and she told me that the air conditioning in the beach villas 1-8 was being repaired, and the others were already booked. I said that these rooms were not assigned after registration. I wanted to change, but the woman at the front desk put on a sour face and said that they were all booked. If I wanted to change, she would need to do a lot of work, which was very troublesome. I thought about bringing my family here, and I didn't care about her, which affected my mood, so I checked in. As a result, during the three days I stayed there, she said that there were problems and that the rooms that had been occupied were gradually occupied. That is to say, I paid the same price as others, but I was given the worst room. In addition, it was not the first time I stayed at their house. The last time I stayed there was on the west side of the beach villa, with a good view and good facilities. The room I was given this time did not have a ceiling fan, and the slippers were used by others. The most important thing is that first come, first book, and pay the same price to give me this unknown room. The receptionist at the front desk acted like someone owed her money. The most annoying thing was the beach villa No. 1 with the best view. Two foreigners checked in on the second day. Also, you can't choose the table for eating at will. You can only go to the place she designated. That's fine. As a result, the tables for foreigners to eat are all on the side with the best view. Their hotel really makes money from Chinese people, and they have such a dead attitude. If it was my first time to their hotel, it would be fine. This was my second time staying there, and the experience was completely different from the first time. When we were leaving the island by boat, a male receptionist told us to wait for notification and said that he would call me when the boat arrived. As a result, the woman came over and asked unhappily, which room are you in? Don't you know the boat is coming? I said your staff told me to wait here, and the boat called me when it came. How come it's my problem? In short, this trip was terrible. Summary: There are fewer fish and corals than the first time I stayed here, and the service is also poor. Facilities: old Service: Super poor, especially the woman at the front desk

It was great. I saw a lot of small fish while snorkeling and took a lot of beautiful photos. The food was also good. I will come again.

No bragging, no blackmail... If you like cleanliness, just come here.

The room was cleaned every two days and was a bit dirty. There were two power outages but it came back soon. Only the air conditioner needed to be restarted. The points to complain about are: 1. There are so many Chinese tourists and the hotel does not provide adapters; 2. The Longzhu Sea Turtle Hatchery Center is useless and there is nothing to see; 3. Compared with Kapalai, the waves are bigger and there are fewer snorkeling fish.