Coconut Grove

Beautiful apartment and wonderful staff. Loved having our own pool, the weather was perfect too. Staff were extremely helpful in arranging an upgrade to our own pool, after I had made a mistake with my choice of apartment. Lovely and close to the beach and restaurants too.

Coconut Grove is absolutely amazing!! I got there well before check in time knowing I wouldn’t be able to check in straight away, I was able to leave my luggage and to my surprise I received a text message not long after advising my room was available, the lovely manager (the blonde lady I’m so sorry I didn’t catch her name) was warm, welcoming, funny and her customer service was outstanding - she went above and beyond to ensure I was able to check in early and did not make me feel like a burden like other places when you arrive early and ensured I was happy if I passed her by during my stay. The room was spotless, inviting and spacious. I booked the penthouse apartment, there’s 3 bedrooms in there but I only booked for 1 so the other 2 rooms were locked - the layout of the penthouse is beautiful with stunning views - the upstairs bbq / private pool & spa with sunglounges and L shaped outdoor set plus a dining set was perfect, the pool was lovely luke warm and refreshing enough. They supplied some bath salts and a cute candle for a relaxing bath. The kitchen had everything you needed, laundry and dryer in the apartment. The resort was quiet, clean and relaxing - it was perfect. A special thanks again to the manager who helped make sure my outfit for a wedding was correctly zipped and pinned before I headed off! Can’t wait to return to coconut grove when I visit Port Douglas next - absolutely exceptional! Thank you to the whole team! 10/10

Absolutely amazing apartment that was as large as a house. We were a party of 5 adults and 1 child and all had ensuite rooms. The indoor and outdoor spaces were spacious and had everything we needed which meant we all had room to spread out. The private pool was heated and enjoyed by our granddaughter.

Very Disappointed. My family had booked a 5 night stay, deposit taken and reservation confirmed. When we arrived for our holiday we were told that our reservation had been cancelled due to 'computer error'!? They were fully booked and we were made to find new accomodation in the middle of school holidays. This is a disgrace, communication and conflict resolution were extremely poor. Please avoid.

This is a beautiful place to stay, we had the Penthouse Apartment for 7 nights with a private plunge pool, spa & BBQ area on our rooftop, it was very spacious and a great place to relax. The entire apartment was fully contained with that luxury feel . The location is on point, walking distance to the beach and also the main streets of Port Douglas. The staff were very friendly & helpful. We loved staying here and we will definitely be back.

Absolutely fantastic place to stay. Location is amazing! Beach to one side cafes, shops and bars to the other side. Worth every cent apartments are amazing! The beach is great for a walk in the mornings. Staff at Coconut Grove very friendly.