Prince George＇s County Hotels with Wi-Fi

Although the staff are customer focused, the maintenance and cleanliness of the building is much to be desired. Upon checking in and getting settled in my room (room 529) a mouse ran across the floor. After calling the front desk, Marie was very prompt to assist, upgraded and moved my room without hesitation. When she arrived to help remove the mouse we noticed a mouse trap under the radiator, indicating a known problem. Additionally there was hair in the shower and what seemed to be a ***** hair on one of the face towels. Room 2 had a stink bug. Not the biggest deal, but unsettling to say the least. If it wasn't for Marie's prompt response and willingness to accommodate I would have given 1 star.

This is our second stay at this facility and we will definitely be staying at this location for our next visit to the area. The hotel had several large groups during our stay and the staff were tending the desk while others were delivering toweling to guestrooms. Jason was the first staff member we met at check in. He was very attentive and even though people were crowding the desk making demands, he never waivered in his professional and pleasing manner assuring the other guests he would be with them as soon as he had taken care of me. (Some of the guest could have taken a lesson from the staff in how to treat people) Our next encounter was the following morning with Heather at breakfast. Once again large groups do not seem to phase the staff here at this location. Keeping everything stocked and tables wiped was done with fluidity and ease. The morning of our check out we had the pleasure of speaking with Tevin and Evelyn two more exceptional staff members who had taken the time to engage in conversation and insure that our stay was a pleasant one. As a former IHG manager for 24 years you can have the newest building, the most amenities and more to offer your guest, but if you do not have the right staff those things will not matter. STAFF MATTERS. Hats off to the GM/Owner who does the hiring. We will definitely see you next year! All the Best, Debora M. Neath

I recently stayed at this hotel with my husband and kids. I was shocked I never knew about this hotel. The breakfast was great constantly being stocked a young man even got me a bagel while cleaning to close the breakfast down.The desk staff were very accommodating and friendly. Although it was a lot of little kids making noise the security was sent up right away and I was able to get a good sleep! I do wish the pool was heated that would have been an added plus. Overall a great experience I will definitely be back!

I been going to this hotel for 2 yrs every month for a staycation to get away. This one time hotel guests arguing in hallway disturbing guests cops called. Cops came bck 2nd night banging on guest door wellness check. I stayed 2 nights no rest, noise & scared 1st night for my safety because of arguing in hallway. It's so ghetto there now! I'm told by Mgr or night supervisor I can get refund at checkout or at least half but Mgr Pricilla Harris refused she offered me points but no money back or free night. I always stayed on 2nd floor only once 1st floor. I would have stayed 1 night on 1st floor near entrance ONLY. I believe I'm owed all or half refund for 1 night my rest was disturb I was terrified entire night. It's straight Ghetto now. They lost a loyal customer because I'll never go to that location again at Hampton Park Blvd in Capital Heights MD

The hotel is very clean, the quality that a standard American chain hotel should have. There are small refrigerators, microwaves, and coffee makers in the rooms. Like other American hotels, they do not provide toothbrushes, toothpaste, razors, combs, and slippers, but you can ask the front desk for some. The air-conditioning sound in the room is very soft. The free parking lot is huge. There is a cinema next to it, but it is not open due to the epidemic. There is also a local mall nearby, but it didn't go because of the epidemic. It is worth mentioning that the hotel provides free breakfast. The staple food is changed every day. The restaurant staff will make it for you on the spot. There are waffles with meat patties and egg yolks, as well as fruits that you can pick up and take back to your room. The overall feeling is very good.

I stayed at this brand new hotel at the University of Maryland and had a wonderful time. It is conveniently located to visit the university, but it is also very simple to go to DC using the Metro, which I did. The rooms are very comfortable and quiet. The WiFi is strong enough for video calls and work. The staff was very kind, including the cleaning staff.

Totally nonresponsive to our booking needs. We clearly communicated our needs for a handicap room as well as a double room to accommodate 3 family members. Nothing was as ordered when we arrived an hour past check in time. The handicap room had a tub when we requested a walk in shower. There was absolutely no storage in the room or bathroom. There was no safe in the room. We were told that this was how all handicap rooms were. There was no soap in the room. It took two requests from housekeeping to get soap and the head of housekeeping totally contradicted the front desk and said she would get us a room to meet our needs. At 10:30 pm we had to repack all our luggage and move to another room. This room did have a walk-in shower, a small free standing set of drawers in the bathroom, no other storage and a safe that was unreachable and literally on top of what is euphemistically called a closet. All this for only $250 a night, 3 rooms for 3 nights. Not an insignificant amount of money. The only accommodation we received after asking was a free buffet breakfast which was comparable to a Holiday Inn Express, adequate but certainly not lavish. Also because one person made the reservation they would not award loyalty points to anyone else even though we all paid for our own rooms. It shouldn’t be that complicated to change this request.

I attended a convention at the Gaylord and the daily breakfast and the paved walkway to the Gaylord was very convenient. It was clean, the service was great and it was super quiet.

We offer 116 spacious suites with full kitchens and flat screen TVs. Enjoy dinner on Wednesdays at our complimentary evening social and free hot breakfast every morning.Guests enjoy WiFi throughout the hotel, our 24-hour fitness center, and sports courts. So, whether you’re on the road for two nights or two weeks, we have everything you need to be at home.

The trip was twisted and I asked the hotel that there was no first aid kit. The service did not track my situation, so it is not as good as the domestic, not the first class