Four Points by Sheraton Puchong Reviews

Facility is good. Morning can have some time for GYM. Next to business area and plenty of restaurants.

Staff are friendly. Comfortable and clean bed I love it. Good location, fast check out. It was an excellent stay

The location of this hotel is quite good which surrounds by many restaurants.

The room is big, the good is the single is super single. But i find that the towel is not that clear as there are some dirty stain.cleaness can be improve. There are a lot of eatery shop just right beside the hotel.

Convenient location, lots of things to eat around the hotel.

Meeting my client here, location wise kind a deep inside. However as a hotel overall, it still carry a well manage hotel, clean and tidy. The breakfast is good and acceptable, i had a pleasant morning breakfast there.

Great location in Puchong area and good availability of food options within walking distance. Good option if you are travelling to Genting.

Pleasant stay, always. Clean n nice hotel with good amenities.

It was an overall pleasant experience. Will consider to come back again.

The service is better than most of the 5-star hotels! Location is convenient, there are many restaurants and nearby. In-room dining has 20% off currently. We tried the gym as well, quite conducive. I think most of the travellers are for business. We have a good stay for 2 night. Recommended!

Feels as advertised listing

The hotel location is good. However, the food not so nice. Service is good

The lady at the reception was very kind and friendly which built a great first impression. The early check-in provided was the second thing that made another good impression. Sadly, my initial goods impression has been totally spoiled based on the following matters related to the unsatisfactory level of hygiene and maintenance: - The two bottles of water provided (or at least the one on the right side shown of the photo) were/was dirty with brownish red stains on the cap as shown on the photo (reference photo 1) and the bottle itself unpleasantly sticky. - The towel was dirty too (reference photo 2). - The length of the beds is rather short (200 cm), in comparison to other hotels (located not so far away from the hotel in question) in the same category and same price range where the length is 210 cm. Considering that the pillow having 50 cm occupies 1/4 of these 200cm, the remaining "usable" length of 150 cm of the bed, might not be sufficient for everyone. - Surprisingly, the length of the bedsheets was even shorter than the bed (reference photo 3) or the bedsheets might have not been properly placed (I am not sure as I had no wish to check this for hygienic reasons) but in either way both things are rather unacceptable for a 4-star hotel in my opinion. - The main part of the room (the room excluding the entrance area) was rather dark in the evening as the light in this part of the room comes just from the two humble night/reading lights next to the beds. Aside from the low lighting, the switches of the two night/reading lights were not even tightened with nuts, but with nylon cable ties as shown on the photo (reference photo 4) that allows the switches to float when you touch them, that doesn't produce the sense of turning the light in a room of a 4-star hotel, but more like the sense of turning the light in an unmaintained caravan that was placed for sale because of the lack of spare parts for this model. - The furniture and especially the desk was unpleasantly scratched and stained (reference photo 5) matching the overall level of maintenance described above.

Room 1215. Room was clean as usual however the shower room door couldnt be closed fully, water splashed out during shower no matter how careful. Whole floor mat was soaked in water & floor became slippery. Reported to reception hope its fixed for the coming guests.