Hotels Near Arte Grande a la Playa in Puerto Del Carmen

Myself and my wife spent two weeks at this 4 star hotel from the 7th to the 21st of Jan 2024. Twenty mins transfer time from the airport to the hotel. Was a quick and easy check in, lovely receptionist and given an upgrade to a side sea view room no 1233 which was an unexpected bonus. The room was modern well furnished and very clean. The bathroom was well kitted out with a newish walk in shower and a first in my experience of hotels of a glass panel that was actually long enough to contain all the water and didn't let liquid spill onto the tiled floor. Top marks for the bathroom designer. The bed was extremely comfortable and we both slept very well. There was no noise to disturb us from suitcases being dragged along floors or staff beginning their chores in the morning as is the norm in most hotels. The location of the hotel is perfect for us. Right opposite a beautiful beach and 20 Min easy walk on the left to Matagorda where you will find lots of bars and restaurants and beautiful beaches where we swam in the warmer than normal sea most days. Shout out to the Sirocco restaurant and the Devon. Food and drink in both was great. The weather incidently for the full holiday was sensational. 22 to 23 degs most days and a couple of days at a toasty 26degs. Perfect. Turn right out of the hotel and you are on the ***** for Puerto Del Carmen. Up to 40 mins to reach the end but worth the walk for all the shops bars and restaurants that line the whole *****. Some beautiful beaches all along the way and we had some great swims and lunches down there. Shout out to Long beach club on the ***** for fabulous views and superb food and service. Also unbelievably you can buy a large draught beer at many bars in both resorts for only €1.50. Unheard of nowadays. Lanzarote village hotel was spotlessly clean in all public areas and our room was cleaned every day to a high standard. The staff everywhere in the hotel are helpful friendly and efficient even in busy times when they are obviously under pressure. The dining room staff who we had the most contact with because we were on half board were unfailingly pleasant and smiley and invariably up for a laugh and a joke with guests which all helped to make the experience more memorable. This happened even at the busiest of times which is admirable because it showed everybody had bought into the ethos of no matter how much pressure you are under the guests happiness and enjoyment was paramount. The pool area was also kept spotless and was a great place to sunbathe and relax and getting sunbeds was never a problem even though the hotel was busy. Now to the food served at this hotel. I have seen a number of reviews criticising the culinary offering here and it may put some people off booking here which would be totally unfair to the chefs and the hotel . I would like to put straight a couple of points in reviews that really annoyed me after dining here for two weeks Somebody remarked ”Nothing goes together ”. Every nig

This is our second stay here, came last January and although there has been improvements, not in all areas and cleaning standards have dropped. Firstly the good bits: Pool area and pool bar are beautiful, spacious and clean having recently been refurbished. Staff are very friendly and helpful. Communal areas clean and fresh. Location perfect. The not so good bits: We were allocated a room with disabled facilities firstly , which on the face of it seemed roomy and bright, however the shower/ wet room flooded on the first night, all into room and corridor, the lovely reception lady was helpful with towels to mop up, but the problem was lack of cleaning the plug hole was full of black hair which I had to remove in order to solve the problem.The room had no table or chairs no where to sit and have a drink or snack, no towel rail to air towels, a light in the bathroom on a sensor that went in and stayed on forever it seems. The next morning we moved rooms and the drains smelled, the plug in the bath didn’t drain away and was rusty, the hand rail on the wall was rusty, the shower curtain had seen better days and towels were threadbare. The room was cleaned once which we knew but it was a quick clean as the floor was still dusty and one of the bedsheets had a hole in it.The lampshades above the bed had an inch of dust on them I never felt clean at all , such a shame as the pool area and the rest are good .I know it’s 2 star but needs some attention and upkeep.

This hotel is in a lovely quiet location. It has great amenities including several pools and restaurants. The best thing is the staff who are fantastic, friendly and very helpful. Food is good but not great. We felt they would benefit from including daily specials to boost variety. It’s worth upgrading to Preferred for the access to private pool area and restaurants. One strange thing is that despite being adults only most of the pool areas are very shallow so not suitable for swimming. We would recommend eating at the sushi bar Gotham. The chef is brilliant, very charismatic and makes some fantastic sushi. Our trip went well for 8 days but then the hotel was invaded by a massive group of Americans on a corporate reward group. This turned a hotel that was supposed to be romantic and for couples into a noisy, shindig. The noise levels increased with the alcohol consumption from late afternoon until late night. It was a very disappointing end to what had been a lovely holiday. Surely a hotel that advertises it is for couples should not be offering mass corporate stays.

The rooms to the front do have a balcony overlooking the sea, the rooms to the other side of the building have a Juliet balcony overlooking the mountains and the city, which personally, I felt was the poorest capital city I have visited in Spain. The rooms in the middle don't even have a Juliet balcony! I wasn't in them but they surely get all the noise carried out through the inner courtyard, the people on the corridors, talking guests, suitcases carried... The rooms per se are fine, spacious and clean. If you are having to find a hotel in the capital, then this is perfect, otherwise, look a better accommodation place. The breakfast is alright... the coffee is poor quality. There is no pool, but the beach right opposite is great. the wifi is fine to be fair, maybe a bit shaky in the evening when all guests are using it. Out of the staff members, Alex (reception) is the best and the guys at the breakfast bar; but others are not committed to provide a good service to the guests (avoid the reception manager at all costs, she has some attitude issues, especially for this type of business). The worst part of being a city hotel is the location of the garage, which is nearby... but logistically, it's a nightmare.

We booked the hotel (rather late in the day) as part of an Inntravel package - and only then read some of the negative reviews here. Our experience of the hotel brought us to an opposite conclusion. The location on the edge of the small town of Yaiza is not remote, but quiet and tranquil, and only a relatively short drive to the southernmost beaches and resorts, rugged coastal path, or in other directions, the amazing Timanfaya National Park. The room we had was next to the pool (very cold, but invigorating!), and was clean, spacious, and had a great shower and a very comfortable bed. It was cleaned daily, and the only improvement we would suggest is that it could benefit from having a couple of chairs (it had one plastic chair). Some other rooms seemed to be a little more opulent, but the one we had was more than adequate for our needs, and met out expectations Breakfast, served in the courtyard, was wholesome, with a wide and plentiful choice of fresh fruits, cereals, yogurts, ham, salami, cheese and breads etc. The breakfast staff, who worked very hard, were fantastic, charming and infinitely patient. Evening meals at the restaurant (which is not run by the hotel, as far as we understood the situation) was a relaxed, very tasty and friendly experience. The management were there to help and advise, and we didn't feel any negative vibes. We had a very relaxing time at the hotel, and wish it and its charming staff well for the future.