Puerto del Carmen Hotels with Airport pickup service

We took a holiday away to a favourited location of ours, Lanzarote and decided to stay at the AEQUORA suites as it looked professional and relaxing enough to get away from stress. However little did we know a stress free holiday was going to become more stressful. One night as we were coming back from a walk towards the sea front, my mother used one of the ”disabled friendly” access ramps. She fell backwards on property of the hotel and has now become even more disabled with issues to walk and pelvis problems. She got an MRI at our local hospital yesterday and has confirmed that she has dislodged discs in her spine with nerve issues due to the fall, on a ramp that was supposed to be disable friendly. We spoke to one of the management who was lovely, but tried to blame the local Lanzarote council for the ramp and the fall. However the fall happened on the grounds and they're not willing to take responsibility for the incident. We were told to go to the hospital in Lanzarote but my mother declined as she has spent so much time in hospital recently and wanted a break. Not only did the fall happen once, but TWICE!!! Can't really label this hotel being disabled friendly if all it does is make the disabled, more disabled. Another problem we encountered was discrimination from the staff at AEQUORA, this doesn't apply to everyone but specifically the female assistant manager. With my mother being bound to a wheelchair for long distance and a walking stick for short distance because she has walking issues, we wanted to sit at a double table made for four, but only three of us were attending that table. We needed a bigger table and a quieter walk way so my mother doesn't get knocked and has a fall (Common occurrence here). However we were approached by a rude assistant manager who started saying how we weren't allowed to sit here and had to sit at a small 2 person table for 3 in a area with a lot of footfall, a tripping hazard for my mother and even my elderly grandfather. Me and my grandfather tried to explain to her that we needed to sit at a four person table (even though there is 3 of us) due to my mothers disability, which she rudely ignored and started putting her finger in me and my grandfathers face then ignored us and started talking down to my mother. For which my mother couldn't stick up for herself due to not having a voice at the minute due to medical reasons. I couldn't believe my eyes after the amount we have paid to come here, and the labels this hotel establishes itself with. After both these incidents we spoke our concerns to the Guest experience manager who was incredible. He gave us a table for 4 for us 3, and had a technician to come repair my mothers wheelchair temporarily which has now fully fallen apart due to the falls which occurred on site at the AEQUORA suites. I think this hotel is great for kids and families as long as there is no disabilities. Which is quite disappointing to see as you would think most places would be no

When you stay at Club Del Carmen in Tías, you'll be near the bay, a 1-minute drive from Pocillos Beach and 8 minutes from Playa de Matagorda. This beach hotel is 1.5 mi (2.5 km) from Puerto del Carmen Beach and 19.3 mi (31.1 km) from Playa Blanca.Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.You can enjoy a meal at Baily Bar serving the guests of Club Del Carmen, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private furnished balconies or patios. 28-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.

When you stay at Aparthotel ILUNION Costa Sal Lanzarote in Tías, you'll be near the beach, within a 15-minute walk of Pocillos Beach and Lanzarote Beaches. This family-friendly aparthotel is 0.7 mi (1.1 km) from Playa de Matagorda and 4.5 mi (7.2 km) from Puerto del Carmen Beach.Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, shopping on site, and tour/ticket assistance.You can enjoy a meal at the restaurant serving the guests of Aparthotel ILUNION Costa Sal Lanzarote, or stop in at the snack bar/deli. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 162 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided weekly.

Just returned from a memorable week in Lanzarote. Staying in these wonderful apartments. It was my husband’s 50th birthday and we had a week to remember. I couldn’t recommend Jable Bermudas apartments enough. The food, the amenities the overall experience was fantastic. We will definitely be back. The staff were friendly and the location was on point. We received an email just before we left to say there was work going on in the apartments and I can safely say you would barely know it was happening. Very thoughtful of your stay. 100% recommend. 🌞😎

This is our second stay here, came last January and although there has been improvements, not in all areas and cleaning standards have dropped. Firstly the good bits: Pool area and pool bar are beautiful, spacious and clean having recently been refurbished. Staff are very friendly and helpful. Communal areas clean and fresh. Location perfect. The not so good bits: We were allocated a room with disabled facilities firstly , which on the face of it seemed roomy and bright, however the shower/ wet room flooded on the first night, all into room and corridor, the lovely reception lady was helpful with towels to mop up, but the problem was lack of cleaning the plug hole was full of black hair which I had to remove in order to solve the problem.The room had no table or chairs no where to sit and have a drink or snack, no towel rail to air towels, a light in the bathroom on a sensor that went in and stayed on forever it seems. The next morning we moved rooms and the drains smelled, the plug in the bath didn’t drain away and was rusty, the hand rail on the wall was rusty, the shower curtain had seen better days and towels were threadbare. The room was cleaned once which we knew but it was a quick clean as the floor was still dusty and one of the bedsheets had a hole in it.The lampshades above the bed had an inch of dust on them I never felt clean at all , such a shame as the pool area and the rest are good .I know it’s 2 star but needs some attention and upkeep.

What a find! This modern, spacious and well equipped two-storey villa has 5 bedrooms and is a world of luxury. A 20-25 minute walk from the airport along a safe dual use cycle path / footpath, you don't need a taxi or a bus. We booked Magma Rooms for the first 2 nights of a 7 day visit, as was arriving late 10pm+ from the UK. A second night at Magma was good to explore nearby restaurants and visit the beach in the day. What can I say about the room? It had everything you needed from free-to-use safe, flat screen TV, power shower, hairdryer, fan, extra pillows and blankets. In the shared facilities there is a Nespresso machine and mini bar fridge (pay via honesty box) as well as wine glasses, bottle opener etc. They have thought of everything! After check-out we then walked back to the airport to catch the # 161 bus to Puerto del Carmen (1.40€ each).

When you stay at Apartamentos Tisalaya in Tías, you'll be by the ocean, a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach. This aparthotel is 19 mi (30.6 km) from Playa Blanca and 16.8 mi (27 km) from Marina Rubicon.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.Grab a bite from the snack bar/deli serving guests of Apartamentos Tisalaya. Relax with your favorite drink at the bar/lounge or the poolside bar.Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 46 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.

The rooms to the front do have a balcony overlooking the sea, the rooms to the other side of the building have a Juliet balcony overlooking the mountains and the city, which personally, I felt was the poorest capital city I have visited in Spain. The rooms in the middle don't even have a Juliet balcony! I wasn't in them but they surely get all the noise carried out through the inner courtyard, the people on the corridors, talking guests, suitcases carried... The rooms per se are fine, spacious and clean. If you are having to find a hotel in the capital, then this is perfect, otherwise, look a better accommodation place. The breakfast is alright... the coffee is poor quality. There is no pool, but the beach right opposite is great. the wifi is fine to be fair, maybe a bit shaky in the evening when all guests are using it. Out of the staff members, Alex (reception) is the best and the guys at the breakfast bar; but others are not committed to provide a good service to the guests (avoid the reception manager at all costs, she has some attitude issues, especially for this type of business). The worst part of being a city hotel is the location of the garage, which is nearby... but logistically, it's a nightmare.

When you stay at Grupotel Cinco Plazas in Tías, you'll be near the beach, within a 10-minute drive of Pocillos Beach and Puerto del Carmen Beach. This aparthotel is 16.5 mi (26.6 km) from Marina Rubicon and 20 mi (32.1 km) from Playa Blanca.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.You can enjoy a meal at the restaurant serving the guests of Grupotel Cinco Plazas, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.Make yourself at home in one of the 230 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Myself and my wife spent two weeks at this 4 star hotel from the 7th to the 21st of Jan 2024. Twenty mins transfer time from the airport to the hotel. Was a quick and easy check in, lovely receptionist and given an upgrade to a side sea view room no 1233 which was an unexpected bonus. The room was modern well furnished and very clean. The bathroom was well kitted out with a newish walk in shower and a first in my experience of hotels of a glass panel that was actually long enough to contain all the water and didn't let liquid spill onto the tiled floor. Top marks for the bathroom designer. The bed was extremely comfortable and we both slept very well. There was no noise to disturb us from suitcases being dragged along floors or staff beginning their chores in the morning as is the norm in most hotels. The location of the hotel is perfect for us. Right opposite a beautiful beach and 20 Min easy walk on the left to Matagorda where you will find lots of bars and restaurants and beautiful beaches where we swam in the warmer than normal sea most days. Shout out to the Sirocco restaurant and the Devon. Food and drink in both was great. The weather incidently for the full holiday was sensational. 22 to 23 degs most days and a couple of days at a toasty 26degs. Perfect. Turn right out of the hotel and you are on the ***** for Puerto Del Carmen. Up to 40 mins to reach the end but worth the walk for all the shops bars and restaurants that line the whole *****. Some beautiful beaches all along the way and we had some great swims and lunches down there. Shout out to Long beach club on the ***** for fabulous views and superb food and service. Also unbelievably you can buy a large draught beer at many bars in both resorts for only €1.50. Unheard of nowadays. Lanzarote village hotel was spotlessly clean in all public areas and our room was cleaned every day to a high standard. The staff everywhere in the hotel are helpful friendly and efficient even in busy times when they are obviously under pressure. The dining room staff who we had the most contact with because we were on half board were unfailingly pleasant and smiley and invariably up for a laugh and a joke with guests which all helped to make the experience more memorable. This happened even at the busiest of times which is admirable because it showed everybody had bought into the ethos of no matter how much pressure you are under the guests happiness and enjoyment was paramount. The pool area was also kept spotless and was a great place to sunbathe and relax and getting sunbeds was never a problem even though the hotel was busy. Now to the food served at this hotel. I have seen a number of reviews criticising the culinary offering here and it may put some people off booking here which would be totally unfair to the chefs and the hotel . I would like to put straight a couple of points in reviews that really annoyed me after dining here for two weeks Somebody remarked ”Nothing goes together ”. Every nig