View our top-rated 5-Star hotels in Puerto Plata for your utmost comfort and convenience

Top rated hotels in Puerto Plata

Get inspiration from real travellers to find your ideal stay
Casa Colonial Beach & Spa
4.7/573 Reviews
I have never written any reviews before, but this time I felt compelled to share my experience. I highly recommend visiting Casa Colonial as soon as possible. Our family vacation there was truly magical. From the exquisite architecture and interior design to the attentive staff, delectable cuisine prepared by the chef, and the luxurious pool and spa facilities, every aspect exceeded our expectations. We have been searching for a destination like this for a long time, and Casa Colonial surpassed all our hopes. We were pleasantly surprised to find that it is also very accommodating for families with children and babies. The personalized, warm, and exceptional experience we received at Casa Colonial, complemented by the stunning tropical views, is unparalleled. This establishment certainly deserves a five-star rating.
Senator Puerto Plata
3.8/5103 Reviews
Extremely Disappointing Stay – Not Worth the Money My experience at this resort was frustrating from start to finish. The resort frequently lost power—by frequent, I mean six times in one night and sporadically throughout the week. Even when the power was on, the air conditioning didn’t work, making the room unbearably hot and impossible to relax or sleep in. On our first night, I asked to be moved to a room with functioning AC, and the front desk clerk escorted us to another room—only to find the AC was broken there, too. He assured us we’d be upgraded to a better room the next day. We spent a sleepless, uncomfortable night and returned to the front desk the next morning as instructed. What happened next left me speechless. They said we could move to the upgraded area with working AC—but only if we paid an additional $147 USD because it was a “remodeled room.” I asked how they could justify charging us more when working AC was supposed to be included in the original price. The clerk apologized, but insisted this was the only solution. Reluctantly, we paid the fee, but the new room wasn’t much better. The bed had a deep sag on both sides, making it nearly impossible to get a decent night’s sleep. To make matters worse, the AC in this room stopped working on the final night of our stay. We weren’t the only ones dealing with this. After speaking with other guests and reading reviews, it became clear that AC problems are a common issue the resort is well aware of but hasn’t resolved. While the location and amenities might look appealing online, they don’t make up for the constant power outages, broken air conditioning, uncomfortable beds, and poor customer service. To top it all off, the food was mediocre at best. I left this vacation more exhausted than when I arrived. Save yourself the frustration and avoid this resort entirely.

Frequently Asked Questions

  • What are some of the best 5 star hotels in Puerto Plata?

    Whether you are traveling to Puerto Plata for business or tourism, Senator Puerto Plata is a popular hotel.

  • How much for staying at a 5 star hotel in Puerto Plata?

    For 5 star hotels in Puerto Plata, the average price is CAD 665 on weekdays, and is CAD 708 on weekends (Friday–Saturday).

  • What 5 star hotels in Puerto Plata are available for spa services?

    Want to experience spa treatment after the tired day? Among 5 star hotels in Puerto Plata, Senator Puerto Plata has great spa service.

  • What are some of the best 5 star hotels in Puerto Plata with bar?

    If you are looking for 5 star hotels in Puerto Plata with great bars, Senator Puerto Plata is a popular choice.

  • Which 5 star hotels in Puerto Plata have a gym?

    Want to keep your fitness plan while traveling? Senator Puerto Plata provides fitness facilities.

  • Which 5 star hotels in Puerto Plata provide great breakfast?

    Senator Puerto Plata has delicious breakfast. Book now and start your energetic day with tasty food!

  • Do any deals available for 5 star hotels in Puerto Plata?

    Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.

  • Which 5 star hotels in Puerto Plata have a swimming pool?

    There are many 5 star hotels in Puerto Plata with swimming pool. Senator Puerto Plata is a perfect option.

  • Which 5 star hotels in Puerto Plata have free Wi-Fi?

    Get your Internet connection is essential during traveling. Senator Puerto Plata is a popular hotel offering free Wi-Fi.

Property Information for Tourists

Highest PriceCAD 1,157
Lowest PriceCAD 303
Number of Reviews176
Total Properties2
Average Price (Weekdays)CAD 665
Average Price (Weekends)CAD 708