Hotel Los Navegantes

Very slow in finding usa room, when showed up before three pm, the scheduled time of checkin. Whenarrived just before 3pm, we were not given room. Whilst waited infront of the reception, I notcied that another customer was able to get room instantly.

Not bad

Dumped here by Latam due to a cancellation. The whole place is grimy and run-down. The wifi was patchy, and the rooms pocked with holes, cracks and stains. The electric sockets came off in your hand. The lift door closed whether there was someone in the way or not, adding a unique guillotine-like experience to it. The breakfast included instant coffee ans a gelatinous sulphurous sludge that may have been scrambled eggs in a former life. The highlight of it was a drunk walking in mid-dinner, picking bread rolls off people's tables as staff made half-hearted attempts to get him to leave. It would have made a good Chekov short story. Moved hotels on our own dime. Would not recommend.

Disappointing experience, not recommended This hotel is outdated and requires refurbishment. Guest rooms are standard, but closets are poorly designed, TVs are small, and there's a distinct musty odor. Bathrooms are also antiquated. Although the location is convenient, the service and staff attitude are subpar and unwelcoming. Given the price, I would not recommend this hotel, as better alternatives exist.

Hotel Los Navegantes has decent rooms, a great lobby, a great included breakfast, and centrally located in Punta Arenas. The cost was affordable for a decent, comfortable, and clean room and the breakfast was great. If you'd like to customize a breakfast item or eat something not at the buffet, you can ask the staff and they'll be happy to help out.