Hotels in Cabeza de Toro, Punta Cana

My wife and I stayed at this all inclusive resort for 4 days in late December 2022. On the positive side, the rooms were spacious and clean and the AC worked and the hotel was not too expensive. I guess you get what you pay for. On the negative side: - If you stay at the ”Royal” Hotel--which is the adults only part, and you are driving yourself, there are NO SIGNS indicating where that entrance is relative to the ”main entrance”...so we stupidly waited to check in for 20 minutes only to be told we were in the wrong lobby (which meant getting our bags back into the car and driving to the unmarked separate entrance). We should have known at this point that things would be less easy than we expected. - Their restaurant reservation system is totally screwed up (you actually have to QR scan each restaurant —they have 5— to make your own reservation—so if one is full then you go to the next and if that one is full you go to the next—totally crazy. There is no central restaurant reservation system. - Food is all you can eat but you would not want to. The sushi at the Asian restaurant was 95% rice and 5% fish. The fish offerings are mostly fried not grilled. The vegetables are miserly. Some restaurants simply do not offer a salad or vegetables. At the beach restaurant we ordered Nachos and guacamole and received a bowl full of nachos and one spoonful of guacamole! Water is served in small individual bottles which is so bad for the environment - We humored someone and let them pitch us their “exclusive travelclub”; big mistake, big waste of time, don’t fall for it - No one tells you that there is a check out procedure that is meant to ensure that you did not steal any of their beach towels……so I guess this is the kind of hotel/chain that attracts people who like to walk away with hotel towels….draw your own conclusions. - The staff are friendly but completely un-able to make any decision on their own or that might somehow deviate from their “procedures” (allowing you to sit at a table in a “closed off” area of a restaurant, redeeming your massage vouchers, expediting your check out, etc.

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!

Located in Punta Cana, Serenade All Suites - Adults Only Resort is a 1-minute drive from Cabeza de Toro Beach and 9 minutes from Downtown Punta Cana. This luxury hotel is 7.5 mi (12.1 km) from Cocotal Golf and Country Club and 8.3 mi (13.4 km) from Bavaro Beach.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center.This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 325 air-conditioned rooms featuring minibars and espresso makers. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!

Second time at this location, first time at Be Live . I have no complains. I had issues with the AC not working, I got a new room and everything was even better. Service was always great. Food was delicious, staff was always super happy and joyful. My favorite restaurant was La Mario, and Aneury Benjamin was not only very attentive to all details and requests made, but also very polite, very well spoken, great energy and there's just a calm vibe about him that makes every meal there extremely enjoyable I recommend this to anyone looking for a chill gateway. There's really nothing missing. Club on site, lots of pools, ******, numerous food options

The cafeteria is very good, there are several restaurants, the service is very professional, I thought the first room had an odor and immediately helped me change to another room. The room is big, but the quilt is too thin, not used to it. Everything else is fine. Quiet and safe.

TUI and HOTEL EXCELLENCE PUNTA On arrival we were allocated a room that had not been adequately cleaned and had obviously not been used for some time. Smelt very damp and musty. The hotel was unable to provide an alternative for nearly twenty four hours and then not in the club excellence area. Throughout the complex there was constant loud music thumping out. Definitely not 5 star. Hardly conducive to a relaxing, romantic atmosphere. The gym, one of the best I have encountered in a hotel, had permanent “Techno” music thumping out from the moment it opened until it closed and did not turn the level down when asked. Was told the music came from 'Mexico'!!!!! On arrival at Excellence Club reception we were informed that the dress codes we had been advised to comply with had been discarded in favour of a “come as you are” attitude. The two notable exceptions were the Chez Isabella and the Excellence club Magna restaurant. The Kitchen restaurant, a buffet style affair, provided good basic food and service, everywhere else most of the food was distinctly ordinary, not very hot and hardly befitting a five star establishment. Not 5 star A la carte. It was unfortunate that the Kitchen was not open in the evening , I would have eaten there on a regular basis. On several occasions I left meals uneaten because the standard was so poor. The Coffee Shop was excellent and an inspired addition to the complex with charming, helpful and cheerful staff. Throughout the complex there seemed to be a will to inspire a “party” atmosphere with copious amounts of alcohol, cocktails and loud music. I heard one disgruntled American guest describe it as “a cross between Spring Break and a frat party.” They had a point! We largely avoided the evening entertainment because of the deafening volume it was delivered at. Not 5 star service. The staff fell into two distinct groups. The junior level staff were almost entirely cheerful, helpful and keen to please or assist. Middle management appeared to exist to deflect complaints and ignore requests whilst appearing charming and helpful. Room servicing. The turn down service was infrequent and patchy. The mini bar was due to be replenished daily. Despite only drinking soft drinks from the mini bar we often had to request replenishment as it had not happened for several days. Bar service, the staff were excellent, helpful and cheerful but there were often occasions when particular drinks were not available. A particular dislike of mine, and I appreciate that it may be a personal foible, is I was often served drinks in plastic glasses, despite being nowhere near a pool area. As guests from Europe I gained the distinct impression that we were in a minority and the aim was to cater for the American market, which is a shame because they took our money readily enough. In conclusion the hotel is set in a stunning location. It is not relaxing, or romantic but if you want to party this place lends itself to it. I do not consider th

Our stay at Breathless was incredible; the room was great, the food was delicious, but the whole experience was taken over the top by our VIP concierge, Pablo. We have stayed in many top-rated hotels and resorts all around the world, but we have never felt so safe and comforted as we did at Breathless. We received a text message from our VIP every day about what activities would happen on the property and when. We were also told many times if we had any problems to let him know or if we were looking to have any experiences or see any shows. He was able to connect the dots with everything. We felt like celebrities and because of it we had an amazing trip.

At Blue Beach Luxury All Inclusive Resort, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Complimentary parking is available for guests. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. A delightful breakfast is the perfect way to begin your day, and at Blue Beach Luxury All Inclusive Resort, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Blue Beach Luxury All Inclusive Resort, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.At Blue Beach Luxury All Inclusive Resort, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Blue Beach Luxury All Inclusive Resort, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

The resort is absolutely beautiful, well kept and an amazing Sanctuary, just what we were looking for. We stayed in the castle and JT took great care of us all week. He was absolutely amazing, helpful, full of great info on what to do and helping set up reservations. He is a great model of excellent service, care and professionalism of going above and beyond. Even when we had an issue being given the wrong room, an ocean view room instead of the oceanfront room we paid for. JT was very helpful and supportive and aided us in getting this corrected. The next day we were in the correct room thankfully. For the rest of our stay we encountered great people like Omar at the steakhouse who on our anniversary was so attentive and added to our romantic dinner experience. This was a wonderful 20th Anniversary celebration for us, it was so much more than we imagined it would be. Check out our beautiful oceanfront view, it was exquisite!