Blue Lily Beach Resort

Unhelpful staff- dirty linen- dirt everywhere

My parents stayed in the hotel and these are their feedback. Comment on Stay at Bluelily Beach Resort , Puri . Wed 10 Jan to Mon 15 Jan 2024. Reservation handled well . In Reservation Desk Aditya and Dushmanta very cooperative. Courteous staff. Room not upto expected standard, In Bed Spring of the Mattress can be felt . Old ,Needs to be scrapped. BathRoom quite small , quality poor, Plumbing not upto expected level. Lacks proper maintenance, Needs overhaul Dining facilities not geared for Independent travelers , who are not belonging to groups.In house eating most disorganized for PAX not belonging to Group. No travel desk of own. Place basically meant for MICE tourism , not fit for individual tourists Request please note as feedback

We went to Blue Lily for Durga Puja holidays. We were 2 families. So a total of 5 people. We had booked 2 rooms over a month ago. Here is what we liked about them. Their food was consistently good other than the breakfast. I think since breakfast was a buffet, it was usually cold and stale but if you ordered from the menu, it was always great. The number of water bottles they gave was amazing. It really helped us a lot. Their overall service also was very good. They were always willing to discuss various options. What I didnt like - their room was overpriced for the quality given. Granted it was high season so I will not deduct too many points here. Out of two rooms, one room had lighting issues. The good thing was that they were willing to accommodate to another room but my friend was willing to accommodate in the existing room. Proximity of both families was important to him. Even though I had booked the room a month in advance, there was no notification that the pool was not working. They claimed that they had informed MakeMyTrip but the voucher had no such notifications. I had even informed my travel agent and he also confirmed that the hotel had not informed earlier. The only reason I did not escalate too much was because, they adjusted with the extra person rates for my niece, I was busy during most of the day with other activities and they did open the swimming pool on our last day. So, overall a good experience and like I said earlier, their service was excellent. I would recommend this to families as the location is also ideal. It is about 200 meters from the beach and it is easy to locate on Google Maps. Swargdwar is also not far off from here.

This hotel is not what it claims to be and is at best a Yatri Niwas for the numerous Yatris that throng Puri. I had made a reservation about 10 days ago paying all costs for 2 days of stay. I had a official conference in Puri ending around the same time. My brother was supposed to join me from my home town of Cuttack. I went in the morning to complete the check in Since I am an Odia staying in Delhi, U started conversing in Odia. Don't know whether this was a let down, coz I checked in and left to my conference hotel to complete the same. My brother checked in at 11 am. I completed my conference and came back to the hotel to the room now allotted to my brother. The room was shaby , half done and looked like the one which they give to drivers accompanying family on trip for night stay. The intercom was not working. We were given unsealed ordinary water. This got my goat and I called the reception from my mobile. After giving them an earful on the shabby room and services, one of the team leader appeared at our door step. After I told him that I will not stay unless there is a change in my room, he managed to give me a decent room. Pathetic service, bad infrastructure and the inability to treat guests with a service attitude is what charaterises this hotel while charging premium tariff . What was supposed to be a good memories for us brothers catching up after 2 and half years turned out to be a sour memory. Avoid at all costs!

I stayed for 3 nights at Blue lily resort with our Group, it was one of the best experience during my tour,starting from Hassle free check ins till check out ,staffs were cooperative and especially food quality was best one.over all a memorable experience, surely will recommend.

We had stayed at Blue lily for 2 nights, experience was good, it's a beautiful hotel with a huge lawn and pool side. Rooms are ok, need little maintenance,found damp inside washroom 2127, but service wise ,staffs are very good , Breakfast was awesome with south indian dishes. Thanks to the entire team of the Hotel.