W Costa Navarino

Beautifully designed property with courteous and service oriented staff. Room was nicely appointed but the shower kept flooding every time the overhead shower head was used. Had to use all our towels to mop up floor. Housekeeping informed and they stopped by but issue was never fixed. Dinner at Parelia restaurant was a complete disaster. Tough, fatty short ribs and rooster that tasted like cinnamon balls. I found the W and all the Costa Navarino properties lack the authentic Greek experience. If you are looking for fancy pools, overpriced everything and a pretentious feel, you’ve found the place.

The room was comfortable and cool as it was very hot during the summer. Sea shuttle to Ammouda beach was good. Need more staff at the beach bar at the beach as they looked very hot and tired Otherwise they were accommodating. Had a drink at the “mushroom bar” one night but had to send the drink back as glass was full of lipstick Breakfast is amazing but once again had dirty water glasses on the table and one had a little spider in it with a web. Needed to send those back to be replaced with clean glasses I feel I expected more from a 5 star hotel Staff all pleasant but some lacked a bit of experience

Excellent service and phenomenal location ,with an exceptional set up. Can’t ask for more. WOW wow wow. Congratulations to the team and ownership.

We had 2 weeks at the W hotel and there were many positives: the breakfast and pool staff were very friendly, housekeeping was excellent as were the lovely young men on concierge who booked our taxis and took us to The Bay Golf course. The breakfast spread was absolutely amazing with so much choice. We used the gym several times and it was well equipped and clean. The pool area and beach were lovely too. We played each golf course twice and the transfer of our clubs from course to course was seamless. Our only slight negatives were: we paid extra for a swim up room but our room did not get the sunshine at any point in the day so we asked to be moved to a sunnier room so we could sit on our balcony as it was cold in the shade! We got very mixed messages from the reception staff depending who we spoke to and some were quite unhelpful! We didn't eat in the hotel as it was expensive and meals in nearby Gialova were all excellent and much better value. Drinks were also expensive 24 euros for 2 glasses of prosecco and in the bar in Gialova it was 5 euros per glass! Eventually we were moved with just 6 days left and had a lovely upgraded room. In spite of this we would definitely return for the golf and the area but be very mindful of our room choice.