Vanke City, Qingcheng District, Qingyuan, Guangdong, 511545, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The Yun Resort Qingyuan Guest Reviews
4.7/5
Outstanding
1469 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All reviews(1469)
Positive reviews(1445)
Reviews with photos/video(533)
Perfect for kids(204)
Delicious buffet(116)
Relaxing hot springs(114)
Has facilities for children(59)
Tasty dinner(55)
Secluded lake view(31)
Has an infinity pool(27)
Negative reviews(23)
Adalene Loh AP
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 23, 2024
This resort in Qing Yuan is great. Staff friendly and best services. Our booking included buffet dinner and breakfast, food were yummy and delicious. Rooms are spacious and clean. Free in room soft drinks in fridge, only downside is the hot spring only open 6 with some not even hot.
6/10
Response from Property: Dear guest, thank you for your full praise and support for us. We are extremely touched by your full recognition of us. We are also honored to provide you with high-quality services and make you have a pleasant journey. Your comments and recognition are our greatest support. We sincerely look forward to meeting you next time and wish you all the best~~Zhanyun Customer Service Ambassador Alice
Anonymous User
Deluxe Twin Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The hotel staff is very helpful.
The room is big.
Response from Property: 尊敬的客人您好,感謝您對我們的滿分好評與支持,您對我們的滿分認可我們心裏無比的感動,也很榮幸能為您提供優質服務,讓您收穫了一段愉快的旅程,您全方位的點評及認可是對我們最大的支持,真誠的期待與您下一次相聚,祝您萬事如意~~瞻雲客服大使Alice
taeseok
Family-friendly Suite
Stayed in Dec 2022
Family
48 review
3.0/5
Posted on Feb 3, 2023
I used family room. Room is big. Heater is very good.
Kids facilty almost broken.
When you go hot spring, you dont need wait in line. Get in the car as soon as possible. If you wait long time, staff couldnt help you. Staff said walk with 2 children.
If you have dinner in restaurant, you couldnt eat hot barbecue.
They alredy make so almost cold.
Shuttle is not enough. They operate only one car due to low battery. When we return hotel , staff said need to wait due to no battery lol
Response from Property: 尊敬的賓客,感謝您選擇清遠瞻雲度假酒店!很抱歉未能給您帶來完美的入住體驗。對於您反饋的小童設施以及自助餐問題,我們將努力改進,做好房間設備設施檢查,加強事物保温。感謝您的細緻反饋,我們希望一直與您同行相伴!瞻雲客服大使--Penny
Anonymous User
Lagoon & Pool Villa
Stayed in Apr 2023
Travel with friends
18 review
5.0/5
Outstanding
Posted on May 16, 2023
It was good. Had a very nice birthday party there.
The staff were very friendly too
Response from Property: Dear guests, hello! Thank you for your perfect review of our hotel. We are always committed to providing guests with high-quality services and a clean and tidy environment, and strive to make every guest feel comfortable and warm here! We look forward to your stay again and wish you a happy life! --Guest Service Ambassador-Alice
Guest User
Lagoon & Pool Villa
Stayed in Nov 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Dec 29, 2024
Beautiful environment! Good air! Quiet! The hot spring pool is big and deep! Many people can soak together! Thanks to the hotel housekeeper: Haonan Clyde for his service! The service attitude is very good!
Original TextTranslated by Google
Response from Property: 感謝親對我們的認可及意見,很榮幸小瞻家能成為您出行的落腳點,希望下次入住可以得到您的滿分支持,我們也會再接再勵不辜負您的這份信任,小瞻家共有200家客房及8棟私家尊享別墅、配有大型宴會廳及多個多功能會議室+精緻湯泉泡池,集會議、團建、商務、度假為一體的多功能酒店,您的每一次肯定都是我們前進的動力,感恩前進路上有您同行與支持,祝您工作順利,事事如意~瞻雲賓客服務大使Alice
Yuanyuanguaimama
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Facilities: Very comfortable in all aspects
Hygiene: Clean, light fragrance
Environment: Retro Chinese style, my family likes it very much
Service: Miss Miaomiao is attentive and has high emotional intelligence. She solves problems in a timely manner. Overall, this time is very good
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for your full praise and support for us. We are extremely touched by your full recognition of us. We are also honored to provide you with high-quality services and make you have a pleasant journey. Your comments and recognition are our greatest support. We sincerely look forward to meeting you next time and wish you all the best~~Zhanyun Customer Service Ambassador Alice
Huihuihuihhy
Deluxe Twin Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The whole family went there on a weekday. The housekeeper Miaomiao helped upgrade the parent-child room for free. It was fun and comfortable. Although there were not enough hot spring pools, it was enough for 2 hours of fun. The buffet was also good, with red wine!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your full praise and support for us. We are extremely touched by your full recognition of us. We are also honored to provide you with high-quality services and make you have a pleasant journey. Your comments and recognition are our greatest support. We sincerely look forward to meeting you next time and wish you all the best~~Zhanyun Customer Service Ambassador Alice
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Two adults and two children originally booked a twin room, but the housekeeper Yuan Yuan was very considerate and helped to upgrade it to a parent-child suite in advance. The 88-square-meter large space is also equipped with slides, tents and other thoughtful children's facilities. The children can play by themselves for half a day in the hotel. The experience is very good. The children all said that they had a lot of fun. There is also a special small children's playground next to the hotel, and the children also had a lot of fun. The dinner buffet is also very good, with salmon, lamb chops, chicken chops, shrimps, shells, various stir-fries and other Chinese and Western combinations, which is very satisfying. After tea and dinner, take a beautiful bubble bath, sleep well until dawn, and then have a rich buffet breakfast. It’s a relaxing and enjoyable weekend!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your full praise and support for us. We are extremely touched by your full recognition of us. We are also honored to provide you with high-quality services and make you have a pleasant journey. Your comments and recognition are our greatest support. We sincerely look forward to meeting you next time and wish you all the best~~Zhanyun Customer Service Ambassador Alice
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very good 👍The lady at the front desk is also very polite! I will come again next time. It is worth recommending that Ctrip's customer service solves the problem very quickly. The hot spring water should be real, and it is slippery after soaking.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your full praise and support for us. We are extremely touched by your full recognition of us. We are also honored to provide you with high-quality services and make you have a pleasant journey. Your comments and recognition are our greatest support. We sincerely look forward to meeting you next time and wish you all the best~~Zhanyun Customer Service Ambassador Alice
Zhifayuantu
Lagoon & Pool Villa
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 4, 2024
As a family traveler who hates the Internet celebrities' unscrupulous photoshopping, I hope that I can only use the original pictures of the places I have been to tell friends who need real information.
Facilities: It is in a super large community of Vanke, so in addition to enjoying the hotel's own facilities, you can also share the resources of the community. There is a super large lake, lawn, and supermarket, where you can fish and camp. It is especially convenient for those of us who travel with families to buy any daily necessities.
Hygiene: Although it can be seen that the villa is a bit old, it is well maintained and very clean.
Environment: My family and I like the environment of the villa. In addition to the independent swimming pool, you can also fish by the pond. There is also a large courtyard suitable for the elderly to drink tea and chat. It is also a pet-friendly hotel. Everyone can find their own comfortable space here.
Service: The service team of the entire hotel is very good, responsive and thoughtful. Before booking a room, I read many comments that said thank you to the housekeeper Miaomiao. This time, I really felt the service of the housekeeper. He added my WeChat in advance, informed the specific location, answered all questions, and booked the shuttle bus for the elderly to have breakfast in advance. In addition to the housekeeper, the driver of the white car took us to the breakfast place and got off the car to guide us where to take the elevator, which was really considerate. There was also an uncle who sent us quilts and sugar water at night, and told us that we could go out for a walk to see the fireworks and the community by the lake, so that we had a one and a half hour casual stroll in the evening.
In terms of food, we were given fruits when we went there, and there were desserts in the evening. The buffet breakfast was not bad, fresh, and the style was moderate.
The hotel is not far from Guangzhou, and there are Vanke's own unique Meisha nature and outdoor activities. I think there will be a next time.
Original TextTranslated by Google
6/17
Response from Property: Thank you for your recognition and appreciation. It is an honor for Xiaozhanjia to be your destination and receive your full support. We will continue to work hard to live up to your trust. Xiaozhanjia has a total of 200 guest rooms and 8 private villas, equipped with a large banquet hall and multiple multi-functional conference rooms + exquisite hot spring bathing pools. It is a multi-functional hotel integrating conferences, team building, business and vacation. Your every affirmation is the driving force for our progress. Thank you for your companionship and support on the road ahead. I wish you a smooth work, everything goes well, and a happy National Day--Guest Service Ambassador Wendy
MissdanO
Deluxe Twin Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Great! The housekeeper Miaomiao helped upgrade the family suite. The room is very big and beautiful, with a two-meter bed and a children's bed, which is enough for two adults and two children or three children. The children are very happy. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your full praise and support for us. We are extremely touched by your full recognition of us. We are also honored to provide you with high-quality services and make you have a pleasant journey. Your comments and recognition are our greatest support. We sincerely look forward to meeting you next time and wish you all the best~~Zhanyun Customer Service Ambassador Alice
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
I stayed here for one night on Saturday. Overall, I was very satisfied. If you like fishing, it is worth considering. My daughter also caught 3 fish. Finally, I am very grateful to Miaomiao, the housekeeper who was responsible for arranging the stay. We had a pleasant and relaxing weekend🌹
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您對我們的滿分好評與支持,您對我們的滿分認可我們心裏無比的感動,也很榮幸能為您提供優質服務,讓您收穫了一段愉快的旅程,您全方位的點評及認可是對我們最大的支持,真誠的期待與您下一次相聚,祝您萬事如意~~瞻雲客服大使Alice
Guest User
Lagoon & Pool Villa
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The villa is well maintained, the private swimming pool is large, the housekeeper Miaomiao and the waiter provide excellent service. Except that the quilt is a bit thick and the hot spring pool is not open, overall it is very cost-effective! I will come again if I have the chance!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your full praise and support for us. We are extremely touched by your full recognition of us. We are also honored to provide you with high-quality services and make you have a pleasant journey. Your comments and recognition are our greatest support. We sincerely look forward to meeting you next time and wish you all the best~~Zhanyun Customer Service Ambassador Alice
Linxiaocc
Deluxe Twin Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The housekeeper Haonan understood my needs in advance and responded promptly to any questions.
There are quite a lot of entertainment facilities, including a chess and card room (one ticket), a billiard room (one ticket),
Children's playground
Kayaking is 99 yuan per person, and you can play for an unlimited time in a day
Infinity pool, very foreign feel,
Opening hours are 10 am to 12 pm, 3 pm to evening
Hot springs
First of all, it is really a special style, each one is surrounded by banana trees or other trees + bamboo, which is very impressive
Hot springs are all hotter than 39 degrees, which is really suitable for women
There are 15 hot spring pools in total, including red wine, mint, ginseng, milk, lavender, etc. Basically all open
Overall, its equipment is good, and there is water everywhere to drink, so you can replenish water in time.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and appreciation. It is an honor for Xiaozhanjia to be your destination and receive your full support. We will continue to work hard to live up to your trust. Xiaozhanjia has a total of 200 guest rooms and 8 private villas, equipped with a large banquet hall and multiple multi-functional conference rooms + exquisite hot spring bathing pools. It is a multi-functional hotel integrating conferences, team building, business and vacation. Your every affirmation is the driving force for our progress. Thank you for your companionship and support on the road ahead. I wish you a smooth work, everything goes well, and a happy National Day--Guest Service Ambassador Wendy
Ruigongzhu
Deluxe Twin Room
Stayed in Sep 2024
Family
34 review
4.2/5
Very Good
Posted on Oct 3, 2024
The twin room is old, the orientation is not good, the facilities are a bit old, the king room has a good view, the washroom is large, but the toilet door is broken and gone~ Overall, the price-performance ratio is very high, pet-friendly, especially recommended! Haonan housekeeper is responsive and very attentive, the service staff are very good, and the family is quite satisfied
Original TextTranslated by Google
Response from Property: 感謝親對我們的認可及意見,很榮幸小瞻家能成為您出行的落腳點,希望下次入住可以得到您的滿分支持,我們也會再接再勵不辜負您的這份信任,小瞻家共有200家客房及8棟私家尊享別墅、配有大型宴會廳及多個多功能會議室+精緻湯泉泡池,集會議、團建、商務、度假為一體的多功能酒店,您的每一次肯定都是我們前進的動力,感恩前進路上有您同行與支持,祝您工作順利,事事如意、國慶節快樂--賓客服務大使Wendy